Riedweg 156b, 3920 Zermatt, Switzerland
#8 of 476 hotels in Zermatt
Guests' ChoiceBased on 267 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.7
Staff
9.6
Value for money
9.1
Free WiFi
9.3
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End of dialog contentReviewed: 22 September 2024
Manjot
IndiaEverything is Exceptional about Cervo !
Stayed in September 2024
Reviewed: 20 September 2024
Gaby
United StatesNo
Beautiful place
Stayed in September 2024
Reviewed: 19 September 2024
Andrea
United StatesEverything! The view, the room, the facilities and the food were all excellent!
Stayed in September 2024
Reviewed: 18 September 2024
Sara
MalaysiaAmazing vibes. Everything was well thought off, little surprises here and there.
Stayed in September 2024
Reviewed: 18 September 2024
Ty
United StatesEverything was great.
Views, location and facilities.
Stayed in September 2024
Reviewed: 14 September 2024
Laurie
United StatesGood and drink very expensive
Everything!!, the location, the view and the overall vibe
Stayed in September 2024
Reviewed: 11 September 2024
Tina
United StatesIt was perfect!
This is an exceptional property and if you get the opportunity to stay here, I suggest you do it.
Stayed in September 2024
Reviewed: 9 September 2024
Astride
United StatesA little complicated to find our way around the facility.
Breakfast was amazing.
Stayed in September 2024
Reviewed: 9 September 2024
Keith
United StatesEverything was incredible. They picked us up at the train station when we arrived, dropped us off there when we left (at 5AM I might add), and catered to our every need throughout our stay. Incredible breakfast, complementary bike rental, luxurious pool and spa, goodies we didn't even ask for to send us on our way, the list of things that impressed us goes on.
Stayed in September 2024
Reviewed: 2 September 2024
Theonna
SwitzerlandI liked everything
All the attention to details. The backpack to use, the design, the food. I loved the natural pool as well. The fact that dogs were welcomed
Stayed in August 2024
Reviewed: 27 August 2024
Alex
United StatesExceptional service, food was amazing. Staff was excellent.
Stayed in August 2024
Reviewed: 19 August 2024
Winnie
United StatesFirst, the basics — cleanliness, service, aesthetics were on point. The incredible attention to detail here was mind blowing though. Surprise and delight at every turn. I’m not even going to list them all bc they’re so fun to discover on your own.
Stayed in August 2024
Reviewed: 16 August 2024
Matyas
Czech RepublicI would like to see more fruits and vegetables at breakfast
Personal was exceptional, restaurants above expectations and the location is breathtaking.
Stayed in August 2024
Reviewed: 16 August 2024
Sharna
AustraliaNothing - perhaps having to leave
Room style, access to spa, staff, breakfast , location
Stayed in August 2024
Reviewed: 16 August 2024
Angus
South AfricaIt’s absolutely beautiful, what a magnificent setup. Staff incredible, food great, position perfect.
Stayed in August 2024
Reviewed: 14 August 2024
Marina
United Arab EmiratesNothing
Great stay with Cervo. Everything was perfect, room, service, spa, breakfast and restaurant at the hotel.
Stayed in August 2024
Reviewed: 13 August 2024
Elisha
United StatesSnacks in room are not part of room fee
Service was great. Breakfast was great
Stayed in July 2024
Reviewed: 13 August 2024
Fanny
AustraliaNothing!
Everything!
Stayed in July 2024
Reviewed: 11 August 2024
Rebecca
AustraliaA bit of confusion with different languages but worked it out.
Tranquil views, great staff, relaxing spa, spacious rooms and fantastic food
Stayed in August 2024
Reviewed: 9 August 2024
Anna
GeorgiaNothing! How can someone not love this place?
Everything was amazing! The best hotel I have been to! Starting from the warmest welcome, the attention to design details, daily activities, quality of food and the SPA - a true Millenial haven! My husband & I didn’t want to leave this perfect place. Can’t wait to visit Cervo again but this time in Winter
Stayed in August 2024
Reviewed: 9 August 2024
Petra
SwedenCould have offered some more cold-cut alternatives for breakfast
Good breakfast in calm and relaxing atmosphere
Stayed in August 2024
Reviewed: 3 August 2024
Opher
IsraelNicely decorated room, lobby and restaurant where breakfast was served. Comfortable room with a great view. Excellent hospitality from the staff. We didn’t use the spa but it looks nice. The heated outdoor pool was great. Breakfast was excellent and dinner at the hotel’s other red was also very good.
Stayed in July 2024
Reviewed: 1 August 2024
Saeed
IsraelThe only bad thing is the breakfast inside room was too dark, not easy to find food, and it lacked salads and vegetables
I liked how good and luxury that place felt, I definitely will come back for Ski season!
Stayed in July 2024
Reviewed: 31 July 2024
Bradridge
AustraliaNothing
Absolutely everything at this property has made our stay magical. Starting from the friendly welcome from the lovely staff, the surprise room upgrade to Matterhorn view room and the resort facilities. Not to mention the amazing breakfast and fantastic staff!! We can tell a lot of love and attention to details have been invested into this property. The room is equipped with great quality amenities, bathrobe, slippers and little things like a backpack and tote bag for us to borrow during our stay. The hot spa area is with the view of the majestic Matterhorn is an absolutely highlight. The free drinks, tea, fruit and nuts at the spa area is a lovely touch. We thoroughly enjoyed our stay and didn’t want to leave!
Stayed in July 2024
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