Dorfstrasse 93, 3818 Grindelwald, Switzerland
#21 of 44 hotels in Grindelwald
Guests' ChoiceBased on 223 hotel reviews
8.7Cleanliness
8.9
Comfort
8.8
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Jacob
Australiathe internet speed, no fan in room.
The staff was very helpful and friendly, the room was cosy and the view from my room was amazing.
Stayed in September 2024
Reviewed: 23 September 2024
Chun
Hong KongA bit small - both the bathroom and the room, though still enough room for two big luggage. No view.
5 minute walk to Grindelward station, very close. The breakfast is good, with ham, cheese, bread, yogurt, milk, juice. The room is clean.
Stayed in September 2024
Reviewed: 23 September 2024
Thi
VietnamNothing
All things is great
Stayed in September 2024
Reviewed: 22 September 2024
Evelyn
SingaporeIt's just in front of Grindelwald train station. We stayed in the chalet equiped with a kitchen.
Stayed in September 2024
Reviewed: 19 September 2024
Oreste
United StatesNothing
The location is excellent very close to train station with the mountains in the center of the landscape, very friendly staff, views from rooms are amazing. Highly recommended.
Stayed in September 2024
Reviewed: 19 September 2024
Damian
AustraliaLack of signage to the reception desk on first floor, need to get down to the ground floor with luggage via stairs when the access via restaurant (with lift access) is closed
Very 'functional' layout of the room, very cosy and clean, nice view from the balcony
Stayed in September 2024
Reviewed: 18 September 2024
Lea
AustraliaThe entry via the restaurant
Location is perfect!
Stayed in September 2024
Reviewed: 16 September 2024
Jenny
GermanyHotel is very near to train station, like a one minute walk. Staffs are very accommodating. I forgot to bring slippers and toothbrush with me and they happily provided it. Buffet Breakfast is also superb.
Stayed in August 2024
Reviewed: 13 September 2024
Joanne
United KingdomA flight of stairs up to reception, but there was a lift in the restaurant adjacent.
Great location close to the bus and train station, but very quiet at night. Great buffet breakfast, everything you'd expect. Close to a Co-Op for groceries. Everything was clean and the staff were friendly.
Stayed in September 2024
Reviewed: 7 September 2024
Johnson
United StatesBeds were too soft
Great location to train and everything in town. Liked the room it was airy and included a breakfast
Stayed in September 2024
Reviewed: 7 September 2024
Jing
DenmarkNothing
Great location, close to everything. Staff are friendly.
Stayed in July 2024
Reviewed: 6 September 2024
Ian
CanadaVery friendly staff. Great location. Parking included. Delightful breakfast. Comfortable beds. We took our service dog, who was welcomed.
Stayed in September 2024
Reviewed: 6 September 2024
Ronald
United StatesNo fan. Firm beds.
The view. Breakfast. Location.
Stayed in August 2024
Reviewed: 5 September 2024
Wendy
AustraliaThe location was perfect! We came by train and only had to walk a short distance to the hotel. We loved our room , it was spacious and clean and the Eiger View was breathtaking! The daily breakfast was excellent!
Stayed in September 2024
Reviewed: 30 August 2024
Jaehun
South KoreaBadly, there was a missing point like... hair dusts... attached to my bedside. I was alone and man, so it could not come from mine. There should've taken more concentration about cleaning
The location was undeniably appropriate for tourists as well as for me. It took roughly 2 to 3mints by walk to Grindelwald station. And under 10mints to Fristbahn station. I got an arranged room facing the road, so the view from my room was so perfect that the 2 nights in here were impressive
Stayed in August 2024
Reviewed: 26 August 2024
Alexandra
SwitzerlandIt‘s old, which is not a bad thing but it always surprises me how expensive hotels can be although everything is getting older ;)
Super close to the railway station and Coop supermarket and other shops are also close. Rooms are nice and clean, friendly staff
Stayed in August 2024
Reviewed: 25 August 2024
Yiannost
GreeceBreakfast was extensive but quality was average. Nothing really bad but nothing great either.
Location was great in the centre of Grindelwald opposite the main station. Very quiet and spacious rooms.
Stayed in August 2024
Reviewed: 24 August 2024
Karen
United StatesThe location was excellent. We loved the breakfast each morning. The balcony on the second level was also wonderful to enjoy the incredible view of Grindelwald over a glass of wine or two! The staff was second to none Just lovely all around !! We would absolutely stay at Hotel Grindelwald again!!
Stayed in August 2024
Reviewed: 23 August 2024
Phoebe
AustraliaIt was one of my favourite places to stay along my trip around Europe. Right on the main street of town and close to everything. Clean spacious room with a balcony with an incredible view. Great selection for breakfast every morning, and staff were lovely.
Stayed in August 2024
Reviewed: 23 August 2024
Sara
Israeli would have liked there to be screens on the windows. it was unusually hot when we were there and when i left the windows open at night bugs would fly in.
the room was new and clean, and larger than i expected for Switzerland. perfect location just a two minute walk from the main train station. the staff were all friendly and helpful. great value.
Stayed in August 2024
Reviewed: 21 August 2024
Shigeki
FranceHotel experience was even more better if breakfast was served before 7:30 especially for mountain climbers who wish to start early.
Good location, close to Grindelwald station. Car parking nearby the hotel was very convenient for car traveler. Hotel receptionist was very kind and flexible to my request.
Stayed in August 2024
Reviewed: 20 August 2024
Karen
United StatesLocated right near the train station
Stayed in August 2024
Reviewed: 18 August 2024
Caroline
United StatesNot much to add here.
Location/proximity to train station and supermarket and attractions. Charming, well thought out and clean rooms, friendly helpful staff.
Stayed in August 2024
Reviewed: 17 August 2024
Tomoko
JapanPoor breakfast. The staffs were not really friendly.
The location was very good. The room had three proper and comfortable beds and a balcony with a nice view of mountains.
Stayed in August 2024
Dublin, Ireland
Cap-Saint-Ignace, Canada
Neustift im Stubaital, Austria
Międzyzdroje, Poland
Salta, Argentina
Kyiv, Ukraine
Ficuzza, Italy
Santa Eularia des Riu, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content