A lovely, modern and tastefully decorated hotel. The staff were friendly and helpful. The dorms were lovely and the individual bed booths gave extra privacy. I was able to store my luggage until I needed to leave.

Stayed in September 2024

The only downside for me was that I was woken up both nights in the early morning by the sound of footsteps and banging in the room above or the stairs next to our room, which was a shame as the bed was so comfy I was sleeping well.

It was really modern, well designed and clean. Breakfast was lovely, fruit, muesli, homemade jams, bread, boiled eggs, cheese and ham. It’s a very modern set up for millennials like us, you kind of come and go as you please. Very comfy bed and free still/ sparkling water on tap

Stayed in September 2024

The hotel is absolutely gorgeous! Had the room with the view of the Matterhorn which was also fantastic. Didn’t realize when I booked it came with a free breakfast which was awesome! Would reccomend them to my friends and family

Stayed in September 2024

everything was gd except for the breakfast

wonderful new hotel. breakfast could be better and have more variety.

Stayed in June 2024

there was a sauna, but jender-mixed and open hours are short.

Everything is clean and tidy, also stylish. There was a welcome drink, it was amazing.

Stayed in August 2024

The room incl the bathroom were very clean, nothing to complain!

Stayed in August 2024

Nothing

Friendly clean and helpful

Stayed in August 2024

Missing shampoo/body shower in the showers 🤷

Nice and clean promises, customer service was really nice 😊

Stayed in August 2024

no air con, the window was not opening, only reclining a bit, it was too hot and no air.

location, nice hotel, sauna and lounge area

Stayed in August 2024

The staff and the food were excellent! All the staff were so friendly and it was so relaxed, food was outstanding. We took our dog and was really dog friendly.

Stayed in August 2024

"I was injured while hiking, and my guest family in Germany booked this hotel for three days in addition to my original plan to let me recuperate. The hotel reception was extremely kind and caring. They allowed to me check in early, as my travel companion travelled on, and they assigned me a lower bed in the 6-person sleeping room. There were only 1-2 other persons there, and along with other hotel guests, they all turned out to be very private and pleasant. People care for each other, as the hotel personal takes care of us. This was a very positive experience and now I am all recovered. Thank you, Hotel Carina!" -- Words from a hiking student from China

Stayed in July 2024

Small but nice rooms. Just have everything you need, despite limited space. Breakfast included was really good with local products. Good toiletries. We got a room with partial view to the Matterhorn which was nice. They have an interesting spa that unfortunately we could not use as we did not have clothes for it. Location is good. about 10 minutes to train station and main road. a bit on the hill but not to much to make you exhausted. I love Swiss water anyways, but their tap "filtered" water was so nice and cold, and it stayed nice and cold in my bottle the entire day! They also have sparkling water to serve yourself for free which is really really nice.

Stayed in July 2024

Hard to find negatives, really

Modern and clean, with very good amenities, sauna included. The staff were all pleasant and readily available. Near Murini viewpoint which I think is the best spot to watch Matterhorn and Zermatt town in sunset

Stayed in July 2024

Hotel was easily walkable to restaurants and train. Breakfast was simple but delicious!

Stayed in July 2024

Beautiful and cozy room, my 11 year old son's first reaction was wow :) Very friendly and helpful staff.

Stayed in June 2024

Nothing :)

Beautiful boutique hotel that felt like a proper relaxing break. Perfect place to come back to after a big day of adventuring and decompress. All the decor and fit out felt architecturally designed and the whole stay felt like a real treat. Staff were friendly, the Spa area was amazing and the breakfast was delicious with a great selection of options.

Stayed in June 2024

N/A

My husband and I loved our room and the available balcony space staring straight at the mountains. We ate at the restaurant located at the hotel and talked about the offered wines with Laura, who was so knowledgeable and friendly. We loved the food, definitely recommend eating there if you can. The location of the hotel was perfect - less than a 10 minute walk from the main shopping area, so you never feel like you're surrounded by tourists. My husband and I can't recommend enough!

Stayed in June 2024

Little bit walk from train station and Main Street

Quiet and unique

Stayed in June 2024

Use of space

Stayed in June 2024

The room and view are magnificent

Stayed in May 2024

Wish there was a shuttle that could pick you up at the train station.

Breakfast was very good. Unfortunately the restaurant wasn't working yet for dinner.

Stayed in May 2024

Non

Hotel clean and comfortable

Stayed in May 2024

The staff are very friendly. Nice view from the room and quite spacious except the bathroom abit small

Stayed in May 2024

-

The hotel is great, well located, clean and cosy. Our room was very spacious and the bed was really comfortable. We couldn't see the Matterhorn from our balcony because of the weather during our stay. But it was very useful for the trip that we could see from our bed how much it was hidden in the clouds))

Stayed in May 2024