Untere Wiestistrasse 12, 3920 Zermatt, Switzerland
#138 of 462 hotels in Zermatt
Guests' ChoiceBased on 721 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.1
Staff
9.5
Value for money
8.6
Free WiFi
9.3
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End of dialog contentReviewed: 14 June 2024
Kelly
United StatesN/A
My husband and I loved our room and the available balcony space staring straight at the mountains. We ate at the restaurant located at the hotel and talked about the offered wines with Laura, who was so knowledgeable and friendly. We loved the food, definitely recommend eating there if you can. The location of the hotel was perfect - less than a 10 minute walk from the main shopping area, so you never feel like you're surrounded by tourists. My husband and I can't recommend enough!
Stayed in June 2024
Reviewed: 11 June 2024
Kaitlyn
United StatesLittle bit walk from train station and Main Street
Quiet and unique
Stayed in June 2024
Reviewed: 5 June 2024
Jacqui
AustraliaUse of space
Stayed in June 2024
Reviewed: 4 June 2024
Napatsorn
ThailandThe room and view are magnificent
Stayed in May 2024
Reviewed: 3 June 2024
Vivian
United StatesWish there was a shuttle that could pick you up at the train station.
Breakfast was very good. Unfortunately the restaurant wasn't working yet for dinner.
Stayed in May 2024
Reviewed: 3 June 2024
Lavince
MalaysiaNon
Hotel clean and comfortable
Stayed in May 2024
Reviewed: 1 June 2024
Seah
SingaporeThe staff are very friendly. Nice view from the room and quite spacious except the bathroom abit small
Stayed in May 2024
Reviewed: 1 June 2024
Sasha_ani
Russia-
The hotel is great, well located, clean and cosy. Our room was very spacious and the bed was really comfortable. We couldn't see the Matterhorn from our balcony because of the weather during our stay. But it was very useful for the trip that we could see from our bed how much it was hidden in the clouds))
Stayed in May 2024
Reviewed: 29 May 2024
Dee
United KingdomAmazing service staff were wonderful and very accommodating, the rooms were comfy and quaint. Located in a great spot and not far from the view point to see the Matterhorn. Would highly recommend the place. :)
Stayed in May 2024
Reviewed: 28 May 2024
Woranich
ThailandThe room was quite small for 2 people. Also the WIFI signal didn't reach inside our room.
The location was not too far from the station. The room was very new. The bed was comfy and the amenities in the bathroom was really nice. Staffs were very friendly.
Stayed in May 2024
Reviewed: 28 May 2024
Mint
Thailand-
Style
Stayed in May 2024
Reviewed: 23 May 2024
Dolores
United StatesI don't have much love for hostels, but this was very high quality for the type of accommodation. I would stay again.
Excellent common areas and spa. Coffee and a bar available for pay and tea/hot chocolate are free. Breakfast was excellent. Beds in dorms are private, comfy and have all needed items.
Stayed in May 2024
Reviewed: 21 May 2024
Michael
United StatesNothing
It was so peaceful and Roberto and his staff were so wonderful. The breakfast was great!
Stayed in May 2024
Reviewed: 16 May 2024
Roy
ItalyVery nice and cleal
Stayed in May 2024
Reviewed: 16 May 2024
Gonzalez
IrelandIt didn't have the best environment for solo travellers. Note, it was low season so there weren't many travellers.
Staff were friendly, it was very clean, there was a nice sauna and steam room. Overall great experience.
Stayed in May 2024
Reviewed: 15 May 2024
Louise
United KingdomThe spa was lovely, the breakfast was great, the rooms were comfortable and the shower very nice
Stayed in May 2024
Reviewed: 10 May 2024
Qiao
ChinaWarm room. With wonderful spa
Stayed in May 2024
Reviewed: 9 May 2024
Alexandru
RomaniaCan't think of something.
Absolutely! The standout aspects for me were the building itself and the room’s design. Plus, the breakfast was superb!
Stayed in May 2024
Reviewed: 6 May 2024
Lu
New ZealandFor a dorm room, the price is out of this world. Which also completely kills any kind of vibe that a hostel is meant to have.
Has a sauna. Facilities are top notch. Comes with a really nice breakfast.
Stayed in May 2024
Reviewed: 25 April 2024
Roger
United StatesHotel seemed slimly staffed at reception.
We could see the Matterhorn from our room! The breakfast was very good!
Stayed in April 2024
Reviewed: 25 April 2024
Ping-ta
SwitzerlandThe place is slightly distant from the Bahnhof, so it's better to hop on an electric taxi from downtown if you're carrying a lot of luggage, especially considering the noticeable slope you may encounter before reaching the location.
We enjoyed our stay at the hotel. The staff were incredibly nice and attentive in answering our queries. I would definitely choose to stay with Carina again next time visiting Zermatt.
Stayed in March 2024
Reviewed: 24 April 2024
Hocheol
PolandNothing
Host Xana was super nice and kind she was welcoming me as well and explained easily everything it was great experience
Stayed in April 2024
Reviewed: 19 April 2024
Nora
SwitzerlandThere was nothing to dislike.
The staff was extremely nice and helpful and the hotel has everything you need. It is clean and well designed and also located very close to the center. The wine list with delicious natural wines is a treat on top! I wish I had time to also dine there! Will do next time.
Stayed in April 2024
Reviewed: 18 April 2024
Shrikant
United KingdomNo tea/coffee maker in the room.
Best view, nice breakfast, good location and nice and clean rooms, will definitely stay again.
Stayed in April 2024
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