All was excellent

Very conveniently located. Partial view of Matterhorn in its full glory. We were given a double upgrade to a beautiful room with a terrace

Stayed in June 2024

Spacious and clean

Stayed in May 2024

Amazing view of Matterhorn from our room balcony, room is cozy and warm. The staff help us upgrade the room so we have more big room and balcony. And our room WiFi can’t use the staff help us to solve it and offer us a drink in lobby, that is so nice. Although location is a bit far from station but you can ask them help you book a free cute taxi to hotel and station. The breakfast is very nice too. Definitely will back again!

Stayed in May 2024

Would love laundry facilities with the mountain activities.

Friendly & helpful staff with a great location and service.

Stayed in June 2024

Nothing was all great!

Amazing view of the Matterhorn! Nice bed, room, bath. Great wellness area all round perfect !

Stayed in June 2024

Breakfast is 7.5 out of 10.

Perfect room with a living space. Wonderful Matterhorn view from the room and balcony. Very comfy room.

Stayed in May 2024

Location

Stayed in May 2024

Nothing

Modern hotel, cosy atmosphere, great proximity to Zermatt, and view of Matterhorn. Excellent in room facilities, and really lovely friendly staff, particularly Julie and Hugo. Really enjoyed our stay. Thanks.

Stayed in May 2024

A bit far from the train station specially if you have luggage as the whole town is like an uphill.

The hotel is very clean.. I arrived a bit late and the lady at the reception upgraded my room to a larger one 🙂 and provided me with a free shuttle to the train station on my check out. And the driver was very nice and came before the scheduled time. The view was amazing. Breakfast was great. Staff are very friendly and helpful.

Stayed in May 2024

clean and tiny, good location, warm service, you can see the Matterhorn just outside hotel! Perfect!

Stayed in May 2024

Clean, near the viewpoint, good service, and delicious breakfast

Stayed in May 2024

Construction going on in adjacent lot

Prime location with outstanding views of the Matterhorn. Small but well appointed room. Very friendly staff. No problems.

Stayed in May 2024

Our room was a little warm and we would have liked to control more lights individually. Hardly anything to complain about we would love to return in the future.

Ramona was so welcoming she made our stay excellent. We had never done a sauna before and she was so helpful in enabling us to try a new thing. Breakfast was excellent. The room was excellent. All our love to the staff!

Stayed in May 2024

No

Matterhorn view very nice with hotel pick up very convenience all staffs are lovely and helpful. highly recommend

Stayed in May 2024

Good location @ clean @ kind staff

Stayed in May 2024

Just cloudy/rainy weather that give us up going to Gornergrat.

Matterhorn view was the best ever. Kind and informative staffs made us happy. Thank you.

Stayed in April 2024

Very comfortable, clean rooms. Staff were very friendly and helpful. Breakfast was very good.

Stayed in May 2024

N/A

I had a newly renovated room, so it was comfy with Matterhorn view. Up to date phone charging ports and can watch my Netflix on TV (Especially on rainy days). Hotel do provide transfers to train station. Book in advance. Near bakery and mini mart. Microwave and cutleries are available for guests to use.

Stayed in April 2024

Housekeeping made up room but didn’t take out rubbish bin which was full. When we arrived there was a box saying SHOWER CAP but it was empty. Seems odd that there is a sauna and steam room but not a spa or pool.

Great breakfast, Matterhorn view rooms with a balcony, 20% discount at ski shop next door, USB charging port at bedside, 750m from train station, nice facilities.

Stayed in May 2024

I was very happy either hotel including location, facilities and staff.

The breakfast was an excellent full breakfast including scrambled eggs, plus a wide range of yoghurts, cheeses, meats and fruit

Stayed in May 2024

The pillows are a disaster. It is also very expensive to eat in Zermatt.

The hotel is very well situated, and the free shuttle service from the train station is excellent. The breakfast is also very good.

Stayed in May 2024

Everything was great!

5/5. Check-in & check-out were super easy. The location is central to the train station and cable cars. The bus stop is right next to the hotel. The bar and breakfast spread were pretty good. The room & bathroom were spacious and super clean with all the necessary amenities. Storage locker is also available. Spacious lift to carry the luggage. It's a family-managed hotel.

Stayed in April 2024

Not within walking distance to train station with luggage. Hotel shuttle wasn't available for our glacier express train so we had to pay 17CHF for ride.

Spectacular view of the Matterhorn from our room with balcony. Great soaking tub. Nice breakfast.

Stayed in April 2024

- The bathtub is slippery so you have to be really careful or ask for the nonslip mat. My father almost fell down in the tub.

- Great location view Matterhorn view from the room - Awesome breakfast - The exterior of the hotel is on the older side but the room interior is rather new.

Stayed in April 2024