Lus 1027, 3825 Mürren, Switzerland
#15 of 21 hotels in Mürren
Guests' ChoiceBased on 56 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.1
Staff
9.1
Value for money
7.9
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 11 June 2024
Pierce
United StatesWe loved everything!
The location is great. Easy walk from the gondola. Close to shops.
Stayed in June 2024
Reviewed: 27 May 2024
Fox
United StatesNot really a hotel for off season. They were very happy to have alot of business from the cable car construction. In short they had Swiss customers a plenty from the workers. They were very happy to not have to deal with tourists. Much more interested in Swiss construction workers. Places like the hotel restaurant and bar were closed to all but the Swiss.
Location.
Stayed in May 2024
Reviewed: 6 January 2024
Sebastiaan
NetherlandsThe skyline shop and bar is convenient but I would prefer an old fashioned hotel bar.
Very charming hotel at the best location in the town of Murren between shops, skilifts and restaurants.
Stayed in January 2024
Reviewed: 25 September 2023
Farhad
United StatesThe hotel is located a few minutes walk from the station. The restaurant is excellent. The staff; mostly Portuguese, are very fun and friendly.
Stayed in August 2023
Reviewed: 19 September 2023
Merali
AustraliaThe service was incredible, such a friendly host.
Stayed in September 2023
Reviewed: 23 August 2023
Benoît
Switzerland-
Central location, friendly staff & authentic atmosphere Food quality
Stayed in August 2023
Reviewed: 1 July 2023
Cathryn
GermanyShower was very slippery when wet.
The staff are so friendly and helpful.
Stayed in June 2023
Reviewed: 23 May 2023
Megumi
Japanall in shampoo made our hair messy. almost all hotels in Switzerland doesn’t have good shampoo and conditioner soap. it’s all in one
location is amazing, easy to buy something at coop in front of hotel! also breakfast is good!
Stayed in April 2023
Reviewed: 3 January 2023
John
United Kingdomvery small lounge area and no bar if unable to go out
location, restaurant
Stayed in December 2022
Reviewed: 25 October 2022
Bryan
United Statesno air conditioning. it stayed above 20C with the window open and a duvet for cover. I was scratching my head regarding the duvet.
central to town
Stayed in October 2022
Reviewed: 15 August 2022
George
United StatesThankfully not a major issue, but a lift would've been nice for folks with mobility issues.
Helpful staff, very good breakfast, comfortable & relaxing atmosphere, excellent location.
Stayed in July 2022
Reviewed: 3 August 2022
Pieter
Netherlandstough sleeping bed and a very outdated bathroom
location is great as well as the breakfast and staff
Stayed in August 2022
Reviewed: 31 July 2022
Angelo
France1) Check in/out was to be done at another hotel, not too far but a little annoying with all the bags especially if it rains. A heads up would have been nice 2) a lot of flies at breakfast all over the food
Nice location and good staff
Stayed in July 2022
Reviewed: 5 July 2022
Legrand
United StatesThe only hiccup was that we had walked from the cable car station to the Blumental and there was no one there to check in. We called and were told to walk back to another hotel to check in that was right by the station. With luggage this was a bit tedious, but not that big of a deal.
We had a room with a balcony and a lovely view. It was in the back of the main hotel, so I cannot speak to rooms within the main building, or the rooms without the balcony, but we were very pleased with the view.
Stayed in June 2022
Reviewed: 4 July 2022
Susan
United StatesThe hotel location was good. Breakfast was plentiful and delicious. The area is great for hikes and we enjoyed our stay very much.
Stayed in June 2022
Reviewed: 20 June 2022
Manjusha
Switzerlandchalet behind the main hotel, offers no view
very friendly staff. location close to COOP so made it convenient
Stayed in June 2022
Reviewed: 18 June 2022
Jean
Spain..This hotel was somewhat down at the heels, ie somewhat shabby, and I was told by a friend was under new ownership just prior to Covid in. 2020 and ready for renovation then. Restaurant not yet open except for included breakfast. Soap dispenser broken in lovely hot shower. Skeleton staff worked hard to cover moderate breakfast buffet and front desk. Riding on excellent historical ratings. I wish I knew before reservation. Excellent wifi and cable tv. Just needs update.
Sweet staff and great location - quiet.
Stayed in June 2022
Reviewed: 29 September 2021
Jorge
Switzerland- Noise from the toilet fan - I have been there in the off-season, so no reception at the Hotel (we need to use the facilities from the another hotel)
- Comfortable bed - Big bathroom with all suppliers - Location - Staff
Stayed in September 2021
Reviewed: 28 July 2021
Susann
SwitzerlandJust would recommend to change the menu of the restaurant back to the one before change of ownership. The restaurant is well known for the good food and menu so why changing something great
My stay was really great as before change of ownership.
Stayed in July 2021
Reviewed: 20 March 2024
Nicola
United StatesEverything at the hotel was excellent.
Breakfast was basic but sufficient.
Stayed in March 2024
Reviewed: 5 November 2023
Jie
United Statessmall and too basic
breakfast is good. we have to leave early they packed a very nice sandwich. room is too small very basic.
Stayed in October 2023
Reviewed: 18 September 2023
Mark
United KingdomIt has everything you need.
Ideal location, clean with good facilities.
Stayed in September 2023
Reviewed: 21 June 2023
Noelle
United StatesThe hospitality was exceptional. they offered recommendations for dinner and hiking. The best part- bc they’re partners, for a small site fee you can enjoy your included breakfast in the revolving restaurant, Piz Gloria on the summit of schiltorn - an absolute incredible experience!
Stayed in June 2023
Reviewed: 3 June 2023
Dhananjay
Indianothing, maybe temp control
location
Stayed in June 2023
Showing 1 – 25
Allinge, Denmark
Nicosia, Cyprus
Dresden, Germany
Villié-Morgon, France
Albany, Australia
Saint-Germain-sur-Ay, France
Sandanski, Bulgaria
Venice, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content