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Reviews of Hotel Bernina 3 stars

Via Maistra, 7504 Pontresina, Switzerland

#31 of 50 hotels in Pontresina

Guests' Choice

Review score

Based on 71 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 1 August 2024

    9.0
    Amazing spot, great location, good facilities and breakfast!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms a bit small. Restaurant menu only in German. Expensive for Europe, but good compared to Switzerland

    Very good location, 20 m from a bus stop. Nice sauna you can book privately (1 hour notice) close to everything and a lot to do. Reasonable price compared to the others in area. Breakfast was amazing! Good staff, helpful and kind. Hotel has lots of free space and facilities.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    8.0
    Very good
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful lady at reception. Very nice breakfast. Nice room.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is VERY dated and not really acceptable for the price they charge. No shampoo. Tiny TV.

    Beautiful common room. Excellent breakfast buffet! Very friendly staff Cosy room next to inviting terrace. Restaurant offers very good local food.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    9.0
    Excellent experience, the breakfast buffet was very generous: the building has a swiss cottage look and provides a very
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There was a free private transfer to the train station which is very convenient

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    the bar had only few drinks - supringsingly there was no schnapps, or whiskey or wodka

    wonderfull breakfest good location clean room white and comfortable bedding parking welcoming staff quick check in made the stay nice and enjoyable.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    8.0
    Nice hotel in central location.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room, an extra 5-10 square metres would be just perfect.

    Excellent staff, very good breakfast.

    Stayed in July 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mattress very soft!

    Great breakfast buffet!

    Stayed in February 2024

  • Reviewed: 13 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Shower in bath with shower curtain. no ventilation. no shower soap available. The room had an old look, needs renovating. amazing view to the church though!

    Breakfast was superb, lot of choice, little plates of cheese and meat were wrapped separately (hygiene) what a great idea, gluten-free foods

    Stayed in March 2024

  • Reviewed: 11 February 2024

    8.0
    Perfect for a short stay
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms but fine for a couple of days

    Very friendly and very comfortable…. Easy to find after bus stop

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    everything ok

    Very good location, Older hotel but good renovation and good comfort.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Good location, friendly staff
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 2 nights

    The selection at breakfast was great, however I was a bit irritated by the fact that things were individually wrapped and packed which did not look appealing and I feel a lot of the plastic foil could be avoided.

    Good location, the staff was very friendly and helpful and the hotel is designed with a lot of attention to detail. In addition to the rooms, the have lounges where you can play a game or sit and call after a day in the mountains.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights

    Breakfast

    Stayed in January 2024

  • Reviewed: 19 October 2023

    7.0
    Well-run hotel with a nice breakfast room - convenient when the busses are running.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights

    We arrived by train about 9:15 PM and expected to find either a bus or a taxi at the train station but there were none. The hotel is located a few steps from the Pontresina Post and there is regular bus service from a stop there to the train station -- but it stops around 6:00 PM. We thought the hotel had a taxi or shuttle as Rick Steve's tour book said they would pick us up for free -- but that seemed to be a surprise when we called the hotel. Eventually we got a taxi -- but it would be good to have a plan if arriving after 6:00 PM.

    Hotel Bernia has several common rooms that are available to guests to gather, etc. There is also a restaurant with a nice patio next door. Our rooms were comfortable.

    Stayed in September 2023

  • Reviewed: 14 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The only problem I had was the shower. There was no way not to get the bathroom floor wet when taking a shower. They should definitely improve that

    Stayed in September 2023

  • Reviewed: 5 October 2023

    9.0
    Well located cozy hotel, perfect for exploring the Alps!
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The walls were very thin…easy to hear conversations from the next room.

    It was so cozy and warm. The location was great and the breakfast was awesome. The restaurant on site was both very good and convenient. The wait staff, especially Nicole and Ivan, were so friendly and helpful.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Hotel Bernina Very nice, Pontresina is a good location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Pontresina is a good location. I got off the Bernina Express from Torino, Italy. There is a grocery store down the hill near by. Buses 60m from the hotel go to and from the train station. Also, I was able to take the bus to Samedan and to Punt Muragl funicular. I took the train to St Moritz and got on the Glacier Express there. If I were to stay longer I could have enjoyed many hikes and nearby places by train.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Cosy hotel with an excellent breakfast
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was excellent with a lot of choices, wonderful products

    Stayed in September 2023

  • Reviewed: 15 September 2023

    7.0
    Okaish stay
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    At breakfast, the ham and cheese was packed in cling film (Frischhaltefolie) - 2 pieces per plate - wasteful, completely unnecessary and NOT environmental friendly. Furthermore, in Graubünden there are so many nice local cheeses and hams so no need to have Gouda or Coop mass cheeses and hams served. The lady at breakfast, moved a couple already seated at an empty table having their food to the table on which their name was on - the breakfast room was almost empty. Rooms are really small and poorly soundproofed. Ours was directly facing the terasse, the same level as the terasse, which meant no intimacy at all w/o closed curtains.

    The location of the hotel and the included public transportation and cable car card for the entire Oberengadin. The parking (CHF 15/day), from which you can go directly to your room. You could squueze your own orange juice at breakfast and it had home made vitamin shots.

    Stayed in September 2023

  • Reviewed: 29 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The WiFi was too slow.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Soap and shampoo in bathroom would be nice! Good thing I brought my own!

    Great breakfast, wonderful location, close by bus stop!

    Stayed in July 2023

  • Reviewed: 25 February 2023

    8.0
    Very good
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    it would be nice to have a SPA area

    Kindness of the stuff, cleanness, restaurant.

    Stayed in February 2023

  • Reviewed: 17 October 2022

    8.0
    great but a bit too expensive for what u get
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    too expensive for what u get. rooms need definetly an upgrade

    localization is great. common areas are amazing too. breakfast is fantastic. staff is very friendly

    Stayed in October 2022

  • Reviewed: 27 August 2022

    9.0
    Classic alpine hotel, ideal base for all the hikers and climbers
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast has only cold selection, but there is plenty to choose from, so it is not a big deal. No shampoo/shower gel available. The bath with the shower is a bit uncomfortable due to its small size.

    Superpleasant and forthcoming staff, great location next to the supermarket and train station, breakfast since 7:15 which is great if you want to catch early train (i.e. to Diavolezza), hotel is a part of the local Engadin travel program and offers FREE transport (rail, buses and most importantly cable cars!!!) for their guests which will help you to save a lot of money

    Stayed in August 2022

  • Reviewed: 28 July 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    location, décoration style, breakfast choice, room for bicycle, large size of the room

    Stayed in July 2022

Showing 1 – 25

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