Dorfstrasse 89, 3818 Grindelwald, Switzerland
#34 of 44 hotels in Grindelwald
Guests' ChoiceBased on 654 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.2
Staff
9.1
Value for money
7.9
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 September 2024
Loong
SingaporeRoom & toilet a little too small
Good location
Stayed in September 2024
Reviewed: 14 September 2024
Tamara
United StatesDidn’t stay long enough
Everything
Stayed in September 2024
Reviewed: 11 September 2024
Yunlei
AustraliaThe room is tiny, can’t even open luggage. The bathroom is very tiny and always has this unpleasant smell. The shower box has this sharp corner, very easy to hit your leg.
The location is very good, next to train station, in front of bus hub. Breakfast is very good .
Stayed in September 2024
Reviewed: 10 September 2024
Itamar
IsraelThe sink in the bathroom is too close to the toilet.
Location is close to Grindelwald train & bus main stations. Friendly stuff. Tasty breakfast with good selection. Free tea & coffee at lounge room. Good value for money.
Stayed in September 2024
Reviewed: 1 September 2024
Raymond
United Statesnot enough hanger for clothes, pillow not firm enough and too soft and flat.
Location, comfortable, great breakfast, have all needed amenities.
Stayed in August 2024
Reviewed: 25 August 2024
Susan
United StatesLocation, breakfast excellent. Staff excellent
Stayed in August 2024
Reviewed: 13 August 2024
Abby
United StatesThe room was quite smaller than expected, and very hard to cool down. There was a fan at least which was nice as AC does not seem to be common in Switzerland. I know there’s not much they can do about size of room, but it was just hard to lay out suitcase/ literally had to climb over it to get into bed. They had a closet, but for only staying a few nights it wasn’t worth it to unpack completely.
Such a cute place with beautiful views from the balconies. The staff was super friendly and helpful and even helped us plan our time in Grindlewald to get the most out of it. It’s in a very central location and so easy to get everywhere from there. Breakfast was delicious and everything was so cute, cozy, and welcoming! :)
Stayed in August 2024
Reviewed: 8 August 2024
Zaiful
MalaysiaThe old fashion room key was not only bulky but also did not auto lock, and the people across from my room left their keys outside their door twice while I was there. The bathroom is very small. I don't understand the weird mini refrigerator in the room. The size is the same like other hotel's mini fridge but the storage space inside is only 10% of other fridge. The room has no AC (very hot summer day/night) but no problem when I opened the windows and no noise at all. I'm glad a portable fan was also provided. The room price is consider on the expensive side.
The location was perfect as the train station is just 1 minute away and bus station is just across the street. Many shops, restaurants, cafes, supermarket are just steps away. The staff were very friendly, helpful and professional. Very nice balcony at bedroom and breakfast room facing the mountains. Limited but nice selections of breakfast items. 24 hours free coffee/tea at the lounge.
Stayed in August 2024
Reviewed: 25 July 2024
Philip
CanadaLocation, nicely newly renovated, very comfortable & modern
Stayed in July 2024
Reviewed: 22 July 2024
Diederik
NetherlandsRoom very small (but ok!) and you could hear other rooms
Good location - clean
Stayed in July 2024
Reviewed: 14 July 2024
Joo
United StatesStuffy at night
Stayed in July 2024
Reviewed: 14 July 2024
Marco
GermanyDisappointing dinner recommendations. Didn't like getting bothered by email/booking system prior to arrival.
Really great view from the balcony. Great location, easy to reach using public transport. Good breakfast. Would go again for 2/3 of the price (paid 310 CHF/night).
Stayed in July 2024
Reviewed: 11 July 2024
Yu
Hong KongSmall room
Close to grindelwald station, comfortable room, parking available
Stayed in June 2024
Reviewed: 8 July 2024
Brian
United KingdomNoisy plumbing, very hot room
Amazing location, friendly staff
Stayed in July 2024
Reviewed: 28 June 2024
Vijay
United KingdomBREAKFAST COULD HAVE BEEN BETTER
LOCATION AND THE ROOM
Stayed in June 2024
Reviewed: 25 June 2024
Yan
MalaysiaRoom was kinda small
The view from the room was perfect
Stayed in June 2024
Reviewed: 17 June 2024
Ka
Hong Kongthe washroom is small and the wall-charger were not friendly
Good view and good Location The breakfast is good enough the staffs were nice
Stayed in June 2024
Reviewed: 13 June 2024
Shari
United KingdomVery close to the train station and we had a nice view from our room balcony. Breakfast is good as well with lots of choices.
Stayed in March 2024
Reviewed: 5 June 2024
Christopher
United KingdomNothing
The staff were very friendly and the location was great.
Stayed in May 2024
Reviewed: 27 May 2024
Belisle
United StatesPricey for the size of the room and really bad parking area.
Location & the staff was nice
Stayed in May 2024
Reviewed: 26 May 2024
Syed
United StatesRooms are tiny.
Location can’t be beat. Right across from the train station and bus stops. Gorgeous views from the breakfast area. Staff also support nice and helpful.
Stayed in May 2024
Reviewed: 24 May 2024
Jenny
AustraliaA little bit noisy sometimes due to the wooden floors, but not much that can be done about that given the type of building.
Location was fantastic. Very close to the station and easy to find. The view from the lounge and breakfast area was superb. Breakfast was always very good. Loved being able to sit and enjoy the view from the lounge area over a few drinks or coffees and snacks. Also loved the original artworks in the common areas and hallways.
Stayed in May 2024
Reviewed: 23 May 2024
Wen
SingaporeShower - hot water on n off. Experienced warm and cold water while showering. Water pump not strong too. Difficult if u need to wash your hair in small cramped space.
Near bahn. Convenient.
Stayed in May 2024
Reviewed: 13 May 2024
Michael
South KoreaThe location and staff could not be better. The breakfast was varied with fresh fruits and breads
Stayed in May 2024
Merthyr Tydfil, UK
Lindau, Germany
Arlon, Belgium
Mae Rim, Thailand
Polykhrono, Greece
La Thuile, Italy
La Madeleine, France
Roatan, Honduras
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content