Absolutely nothing !

We like the fact that the Chalet was lost in the mountains. It was refreshing and breathtaking due to the beauty of the place !

Stayed in August 2024

The access to the hotel was complicated and difficult , due to the one way and very small road, for 7 kilometres . Also the toilets were very far from our room .

The atmosphere was so calming and relaxing , the location with amazing sightseeing. The rooms and the bathroom were very clean , the kitchen with nice and tasty local products

Stayed in August 2024

Room could have been better swept - dust in corners.

Great location for hiking in a beautiful setting. Dinner and breakfast were good, and being able to assemble a hiker's lunch from the breakfast layout was especially convenient.

Stayed in June 2024

Breakfast was good.

Stayed in July 2024

High price given the amenities

Friendly staff, beautiful location, great stop for hiking the 56.

Stayed in July 2024

Expensive for what you get, very rudimentary

Amazing location in the middle of the mountains Food was very nice

Stayed in August 2023

Hotel was amazing and staff very nice. Would definitely recommend. Not for someone needing a lot of luxury though.

Stayed in October 2023

One significant drawback of my stay was the lack of information provided about the route to the hotel in the initial offer. It was only after making the booking that I learned about the need to use a private road, which incurred an additional cost of 30 Swiss Francs. This additional expense should have been clearly communicated upfront. My interaction with the staff, particularly what seemed to be the main lady, was disappointing. Despite speaking Swiss German, we had communication issues due to dialect differences. Unfortunately, she appeared unfriendly when I struggled to understand her dialect, making the experience uncomfortable and unexpected.

The location was just amazing, deep in the valley, very close to nature. The breakfast was lovely with a big selection of fresh food. I had a very positive experience with one staff member, a waitress from Brazil. She was exceptionally kind and caring.

Stayed in October 2023

Total peace and quite, out in the nature, sunning scenery

Typical Alpine Mountain Hotel breakfast

Stayed in September 2023

If you book a bed in the dorms, be aware that there is no electricity, no water, no Wi-Fi available.

Amazing location

Stayed in August 2023

For the money they charge per night, I think they should provide their customers with proper mattresses.

Probably the best location of any hotel we ever been too, absolutely stunning surroundings. Don’t let stories about the difficult road there put you off, we drive a Vito van and it went up there perfectly fine. The staff were very kind and the food was great

Stayed in August 2023

Comfortable. Good value. Great location. Able to meet interesting people. Clean room plus bathroom.

Stayed in July 2023

The hippy looking lady was just too stressed out.

The lady in charge was off putting and stressed but everything else was great!

Stayed in July 2023

The road is quite tricky

Location

Stayed in July 2023

Amazing location, great food at the restaurant, staff were friendly and professional. We stayed in the dorms, which were old but well kept. As expected for the price.

Stayed in July 2023

The staff was very stressed and let it out in the guests. At some point they started crying. Just weird.

The location and the value

Stayed in May 2023

Hard road to get there

Friendliness of staff

Stayed in June 2023

Outstanding location, with a beautiful and magical drive! The hotel is very charming as well, clean and has very delicious food! The staff is super friendly too and easy going. Overall, it is one of the best places I have stayed in Switzerland!

Stayed in June 2024

Nothing.

Wonderful hostel full of character and history. I absolutely loved it and the staff we fantastic, friendly and so welcoming.

Stayed in October 2023

First of all, the hotel is located up in the mountain and I could only drive up to it 15 minutes before every hour till 10 minutes after every hour. In other words, I have only 25 minutes to drive to the hotel and 35 minutes down from it. There is a traffic control. This was NOT mentioned in the hotel introductions. Second, the road is very narrow and the narrowest part is only 2 meters wide and this was not mentioned in the hotel introductions. I wish I would know all these information before I booked it. Moreover, there is no toilet in the building where I sleep and I must walk 25 yards to another building to use the toilets even during the middle of a night and raining. Again, I wish that I would know this before I booked it.

The staff are friendly and working very hard. The place was packed during weekend and the staff worked very professionally and swiftly to fulfill everyone's demand.

Stayed in September 2023

Overpriced- I stayed in the shared rooms Cold- the shared rooms where colder inside than out Communication- information regarding road and shuttles were sent after you booked with no cancellation. It would be good if this was on the website Staff- unfortunately one staff member is not welcoming, however don’t think this ruin your stay

Was cool to be staying in this remote location. Everything was clean, however I stayed here at the end of season and so it wasn’t busy. Only 2 bathrooms for the entire place

Stayed in October 2023

1. Visitors of the staff were very noisy very late into the evening, thus causing no sleep..... 2. Were not served what we ordered. 3. As guests we were a side-show to friends of the staff 4. Blanket for the bed had a major tear in it.

Location was as expected, even though it was quite cold in the rooms and hotel generally

Stayed in August 2023

Unique experience, felt like you were stepping back in time. Although only September the wood burning stoves were already needed and kept the place cosy. The whole valley is wonderful and brilliant for walking Carlos’s food was amazing and the Brazilian waitress was very friendly and helpful. We had the place to ourselves the first night and it felt very special. Much busier at the weekends but still good. We loved the fact there was so little there but the awesome mountains.

Stayed in September 2023

The way to the hotel is a one way road which gets super dodgy when its dark/raining. And you have to wait for certain times in each hour to go up/go down. Which can be inconvenient. One of the staffs there was super rude and impatient to us, and low-key racist. She got mad and lashed it out to us when there was a problem with the bill, clearly it wasn’t our fault. It was just miscommunication as the lady barely speaks any English. The other younger lady was kind and helpful. The food was awful for the price, I wouldn’t recommend to have dinner/lunch there as it really was a rip-off. Have it in the town of kandersteg. Probably the worst meal I’ve ever had.

The views were really pretty, nice by the stream. Rooms were clean though very cold for the season we went (September)

Stayed in September 2023