Winkelmattenweg 18, 3920 Zermatt, Switzerland
#122 of 466 hotels in Zermatt
Guests' ChoiceBased on 80 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.3
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 12 March 2024
Kyle
United StatesThey need a hot tub, and the steam room could definitely be hotter.
The friendliest staff, and great pool, spa, and sauna facilities. Unbelieveable access to the Matterhorn gondola.
Stayed in March 2024
Reviewed: 11 March 2024
Ketrin
MaltaThe hotel was beautifully designed and decorated. The room was very cosy and staff was exceptional
Stayed in February 2024
Reviewed: 4 February 2024
Elena
SwitzerlandCosy, quiet, very close to ski lift
Stayed in February 2024
Reviewed: 27 January 2024
Jan
Czech RepublicStaff, restaurant, bar, spa, location next to ski lift
Stayed in January 2024
Reviewed: 17 January 2024
Samantha
South AfricaWe would have loved to have coffee facilities in our room, perhaps a Nespresso machine. This was definitely a miss and an opportunity.
The hotel's prime location just a stone's throw away from the Gondola and Ski rental shop is truly exceptional. Enjoyed breathtaking views of the Matterhorn right from the hotel. We enjoyed using the hotel facilities - swimming pools and playing table tennis. Indulged in a delightful breakfast each morning and loved our family room - spacious and comfortable, which added to the overall charm of our stay. The hotel is a short walk from the village centre where we had dinner each evening.
Stayed in January 2024
Reviewed: 18 December 2023
Ouliana
FranceEverything was perfect. The hotel is at the ski lift. Very comfortable, beautiful decoration, familial. The wellness part is brand new, beautiful. Breakfast is absolutely amazing too. 100% recommended
Stayed in December 2023
Reviewed: 16 December 2023
Stephen
PortugalAll good.
They upgraded my room with a view. It was cloudy on my arrival. The next morning I woke up to a crystal clear sky and a view of the majestic Matterhorn right out the window leading to the balcony. It was beautiful breathtaking.
Stayed in December 2023
Reviewed: 9 October 2023
Linda
United StatesGreat location, beautiful view
Stayed in October 2023
Reviewed: 26 September 2023
Fahimeh
ItalyNo minibar in the room; In the pool and spa area everything was written only in German.
The interior decoration was so beautiful; Kind staff; excellent view from the balcony of our room (To the Matterhorn); nice pool and spa; and incredibly cozy and lovely bar.
Stayed in September 2023
Reviewed: 24 September 2023
David
United StatesGreat staff and location
Stayed in September 2023
Reviewed: 20 September 2023
Loke
GermanyWe will book a bigger room next time and hope there is a small fridge and kettle in the room.
Breakfast was good and we liked the cook-to-order eggs. The wellness facility is great and convenient to walk to town. The view of Matterhorn every day! Warm and friendly host and hostess.
Stayed in September 2023
Reviewed: 10 September 2023
Kristof
SwitzerlandTHE BLANKET WAS AMAZING!!!!
Stayed in September 2023
Reviewed: 26 August 2023
Ablind
SwitzerlandConstruction outside in front of hotel can be a bit noisy between 8-6.
Excellent breakfast and restaurant. Family room fantastic for a family of 4 (or even more) with a cute little bunk bed cubby hole room.
Stayed in August 2023
Reviewed: 24 August 2023
Michelle
AustraliaNothing
Loved this property Everything is fantastic Maintained well Great breakfast and dinner Friendly staff and husband / wife whom own it Two pools to use / sauna / spa etc Very helpful pick up and drop off to the station service Close to the cable car Excellent - highly recommend it
Stayed in August 2023
Reviewed: 18 August 2023
Garret
United StatesBreakfast was fantastic with great options! Location was great right next to a gondola and a great view of the Matterhorn!
Stayed in August 2023
Reviewed: 3 August 2023
Peter
United KingdomPure Swiss charm, from the authentic timbers and slate of the property itself to the kind and caring manner of the management. I stayed for a week as a solo traveller and was made to feel very at home. The location is ideal for heading straight into the mountains by foot or by gondola and the walk into the centre is short, simple and not least nice! I sincerely hope to return.
Stayed in August 2023
Reviewed: 28 July 2023
Aldridge
Hong KongThe construction site next door but there’s not much that can be done about that and the hotel did send a note ahead of my stay to mention it.
Such a charming gem of a hotel in a fabulous location. The interiors are outstanding with such thought put into every corner and every room. Gorgeous terrace with uninterrupted views of the Matterhorn. Beautiful pools, and warm and welcoming rooms throughout. Lovely bedroom with balcony and such a comfy bed! Exceptional breakfast. Friendly staff. The whole experience was first class and I wouldn’t hesitate to stay again.
Stayed in July 2023
Reviewed: 7 May 2023
Dominik
Switzerlandproximity to skiing
Stayed in April 2023
Reviewed: 28 January 2023
Kateryna
Ukraineyou need to ask second floor the view is amazing there
thé stuff is very kind and the room is very nice with a lot of space
Stayed in January 2023
Reviewed: 15 December 2022
Jo
New ZealandThere is some construction work happening to improve the gondola. Construction noise didn’t start until about 8am, so not a big problem.
Beautiful, traditional building, right next door to the gondola, lovely rooms, super helpful staff. Loved our stay.
Stayed in December 2022
Reviewed: 6 December 2022
Lauren
AustraliaThe facilities are incredible!
Stayed in December 2022
Reviewed: 7 September 2022
Gosia
SwitzerlandVery friendly and anticipating owners and staff overall Very good food (breakfast, dinner) Nice swimming pools, wellness and relaxation area (and also quite big for Zermatt) Nice and spacious rooms, clean and well maintained
Stayed in September 2022
Reviewed: 24 July 2022
Meredith
SwitzerlandBeautiful, family run hotel with an incredible view of the Matterhorn. The staff were all super sweet. The decor is rustic and cosy, exactly what you want from Zermatt. Cannot recommend highly enough we're so glad we stayed here. They have their own e-taxi that can pick you up and drop you off at the train station at the start and end of your stay.
Stayed in July 2022
Reviewed: 22 July 2022
Singh
IndiaYou can’t say anything wrong on this property except the beds could be more hard. 11 out of 10.
A homely stay. We have stayed in the best of 5 stars but this Hotel was a class apart. I felt l this like my second home. The old personal touch provided by the owners. The Husband and Wife personally took care of each and every customers. The interior and Architecture were great. Easily one of the best hotels in Zermatt. The location perfect. A little away from the city center and seemed like a country side. The Matterhorn mountains can be seen very closely from our balconies. Full 10 out of 10 to this not a hotel but a HOME STAY. Surely going to come back. A very unique Architecture like a second home. Didn’t feel like leaving this place. The Beauty of Zermatt apart.
Stayed in July 2022
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