Eggastrasse 25, 7050 Arosa, Switzerland
#3 of 182 hotels in Arosa
Guests' ChoiceBased on 80 hotel reviews
9.1Cleanliness
9.5
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.6
Value for money
8.8
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 25, 2024
Priscilla
BrazilThe kind staff, very thoughtful details and location.
Stayed in March 2024
Reviewed: March 24, 2024
Chris
United KingdomNothing
Lovely hotel, in a great location for skiing and fantastic views. Owners and staff were exceptionally welcoming and helpful.
Stayed in March 2024
Reviewed: January 13, 2024
Richard
SwitzerlandThe rooms and bathrooms would need to be renovated so that they get to the same level as the rest of the property.
Location, overall look and feel. Breakfast. Parking and skiroom.
Stayed in January 2024
Reviewed: October 28, 2023
Mai
VietnamA nice surprise when my room is upgraded.
Stayed in October 2023
Reviewed: October 22, 2023
Kate
United KingdomNothing to note.
The property is truly beautiful, really cosy yet stylish. It’s located in a perfect position, close to the lifts and the hiking routes, away from the main town. Staying at the property was like a home away from home. All of the staff are exceptional. Completely faultless and we will definitely be back.
Stayed in October 2023
Reviewed: October 17, 2023
Michele
SwitzerlandEverything was great
Beautifully furnished, very clean and cosy. Exceptional breakfast
Stayed in October 2023
Reviewed: September 27, 2023
Tim
United KingdomNothing
Just fantastic
Stayed in September 2023
Reviewed: September 27, 2023
Rahoul
TanzaniaNot really a lot to dislike. My bathroom was a separate, private bathroom that was 20 steps from my room, which was strange/first time I've seen something like that but not a big deal. I still give this place a 10/10 b/c of the awesome staff, facilities, food, service.
Staff incredible. Location superb (can go hiking from here much easier than from the town). Breakfast awesome. Don't be turned off by the fact that it's far from the town; you just hop on a 10 min bus to and from the city center and train station. This is one of the few hotels in Switzerland where I'd be totally cool staying here again if I came for a 2nd time (even if I forgoed the opportunity to stay at another place). It is so much worth it being in a quiet hotel high up in the mountains far from the city than to be in the hustling/bustling city. I also got an absolute steal of a deal with the price (was probably half off b/c it was a weekday in September; lots more expensive in winter).
Stayed in September 2023
Reviewed: September 11, 2023
Rebecca
SwitzerlandThough it was quite tucked away (in Inner Rosa), it was particularly special for that reason. It was quiet, clean and comfortable. I especially enjoyed my outdoor terrace where I could sit, read and gaze at nature. The sound of the river and the cute squirrels in the area were also part of my nice memory of staying here. The staff are also very helpful and kind.
Stayed in September 2023
Reviewed: September 10, 2023
Sonny
DenmarkCan't think of anything really, so will add nothing to this section.
Extremely nice hotel, rooms and staff. The changing dinner is fantastic (based on local seasonal produce), and you get it to a lower rate when you stay at the hotel. We (my wife and I) had the room with the rooftop terrace, which is an amazing place both during the day and to watch the stars at night. The hotel also gave us 2 "Arosa Cards" so we could ride the lift system, buses and most of the train ride to/from Chur (Arosa-Lüen + Lüen-Arosa) for free. That is a nice touch! The hotel is quiet, cute, beautiful and excellent spot to start your hikes, have a romantic holiday or take the gondola lift to the Hörnli mountain station. The nearest bus stop is only 2min walk away.
Stayed in September 2023
Reviewed: September 5, 2023
Lucian
RomaniaExtremely high prices for drinks, including water (CHF 8 for non-bottled water and CHF 12 for a glass of wine)
Extremely kind staff.
Stayed in August 2023
Reviewed: August 21, 2023
Bernadette
Italythe separate toilet was all good but after a day it started to have a weird smell which lasted for half a day only.
the location was just perfect ! what a magical place to be !! the best one in Arosa for sure ! breakfast was really good, the food was fresh and tasty. The stuff takes great care of customers
Stayed in August 2023
Reviewed: August 15, 2023
Saulius
LithuaniaThe dinner was expensive.
Superb location and views from the hotel. Very clean, very friendly staff. Traditional Swiss mountain hotel style, decorated with natural wood. Nice dinner. Free cable lift pass.
Stayed in August 2023
Reviewed: August 14, 2023
Kevin
SwitzerlandFor a 10 out of 10, I would recommend to have more salted choices for breakfast (hams, boiled eggs…). Moreover the bed was unfortunately too soft and the covers too hot for summer, even though we slept with windows opened. At last, it would have been practical to have small bottles of water in the room (e.g., to take with us outside).
Thank you for the great hospitality. The chalet and room were amazingly beautiful and the dinner excellent. Congratulations to the chef !
Stayed in August 2023
Reviewed: August 10, 2023
Kon
United States of AmericaAs soon as you walk in you get a whiff of woodsy cabin heaven. The staff was so helpful and friendly. The room was much bigger and more charming than the pictures let on. Beautiful view from our terrace. So close to a wonderful nature path and stream. You can easily use public transportation to access.
Stayed in August 2023
Reviewed: August 3, 2023
Daniela
SwedenEverything was great! The hosts were amazing!
Stayed in August 2023
Reviewed: July 10, 2023
Joren
BelgiumWe had a very basic room, which we chose so to speak. Maybe a fridge or an additional bit of painting would have been nice. Yet honestly, for the price we paid we had everything we desired.
The hotel staff went beyond the normal to make our stay great. They stayed late so we could check in for our preferred time. They were very helpful and welcoming. The design of the hotel is great making sure windows face the most stunning looks of the mountain. Breakfast featured a wide variety of foods, lasted till 10:00 and even better, nearly everything was local allowing you to taste Arosa and Switzerland. The hotel also got us an Arosa-card so you can make use out of the facilities in and around Arosa. The owner was most helpful and friendly as well, brilliant interaction and great advice on where to go.
Stayed in July 2023
Reviewed: July 7, 2023
Kirsten
NetherlandsLovely hotel on a great location. The room was cosy with a lot of wood, and clean with a beautiful view. There were some clever tech touches to this traditional hotel: a light up mirror and a clever lock. Everybody in hotel Stoffel was very nice, including dog Leo. Breakfast was great and again with a lovely view. We also enjoyed the cable car passes for a trip up the Weisshorn.
Stayed in July 2023
Reviewed: June 15, 2023
Paul
United Kingdomxx
our reception on arrival, plus its location, after the initial journey to get there!
Stayed in June 2023
Reviewed: March 23, 2023
Leonardo
SwitzerlandLocation and staff of the property. Also very friendly staff. we had dinner one night. The menu offer was limited but quality of the food was superb. Not cheap but fair enough. Breakfast selection was also good.
Stayed in February 2023
Reviewed: October 27, 2022
Soniaavb
SpainThe dinner at the hotel restaurant was delicious but really expensive and served in small quantities.
Excellent hotel, with wonderful views, friendly staff and cozy decoration. Full breakfast, possibility of parking and daily room cleaning.
Stayed in September 2022
Reviewed: October 17, 2022
Kevin
United KingdomThe food was very nice, only the main course let it down... sorry guys not bery tasty, where as the starters were brilliant.
Location, people and cleanliness.... this was one of the cleanest hotels I have ever stayed in.
Stayed in October 2022
Reviewed: October 17, 2022
Delvin
United States of AmericaThe hotel interior reflected that the original owner had a taste for luxury. Lots of wood giving it a mountain flavor. Food was very tasty.
Stayed in September 2022
Reviewed: September 6, 2022
Caroline
United States of AmericaMost uncomfortable beds and pillows of the trip. Would have loved a pillow that had actual shape!
Hotel Stoffel is just spectacular! The location is unbeatable - outside the main drag, but walkable or easy (free) bus "downtown." Right around the corner from the cable cars to amazing hikes and the gorgeous church! Loved it!
Stayed in August 2022
Lourdes, France
Lower Hutt, New Zealand
Banyalbufar, Spain
Eau Claire, USA
Vālpārai, India
Udaipur, India
Hong Kong, Hong Kong
Bartošovice v Orlických Horách, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content