Obere Dorfstrasse, 3825 Mürren, Switzerland
#6 of 19 hotels in Mürren
Guests' ChoiceBased on 109 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.8
Facilities
9.1
Staff
9.6
Value for money
8.7
Free WiFi
9.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Loi
AustraliaNothing.
Location was perfect and staff were very friendly and accommodating. Hotel decor was very cool and chilled.
Stayed in September 2024
Reviewed: 10 September 2024
Danielle
United StatesNo air conditioning, no fans, no bug screens over the windows that had to be open to cool the room. We had a very hard time sleeping. Even though it was in the 60s at night outside, our room stayed uncomfortably hot.
The room size was great and the bed was very comfortable.
Stayed in September 2024
Reviewed: 8 September 2024
Janice
United StatesThe washing machines in basement were convenient but very hard to use and understand. We needed help from staff twice. First guy wasn’t very nice but second guy was extremely nice and helpful.
The view from the balcony rooms and the outdoor bar area is unbeatable. Splurge for the balcony. A little walk from cable car but not bad.
Stayed in September 2024
Reviewed: 4 September 2024
Callie
United StatesThis hotel was the cleanest I have ever been in. The staff were so nice and helpful. Everyone treated you like family. We had the very best time.
Stayed in August 2024
Reviewed: 26 August 2024
Karen
AustraliaNA
Pretty much centre of town, easy access, close to all shops, awesome restaurant. With a cracker laundry on site. Staff very helpful. Great views all round , with a balcony bar looking over the mountains towards the Eiger.
Stayed in August 2024
Reviewed: 14 August 2024
James
United StatesNothing, all was excellent
Beautiful location, super friendly staff
Stayed in August 2024
Reviewed: 12 August 2024
Emmanuelle
SwitzerlandBathrooms are not renovated yet creating a gap feeling and no proper shower
Amazing place with great design Location in the center of Murren
Stayed in August 2024
Reviewed: 8 August 2024
April
United StatesSometimes music seemed to be playing outside all night on the speakers, thankfully it was classical music and not too loud but ensuring speakers are off at night would be helpful.
We loved the views! The staff members were friendly and helpful and the ambience was just wonderful. I also liked the wireless charging station provided in the room.
Stayed in August 2024
Reviewed: 25 July 2024
Elaine
United StatesFood choices were just ok, lighting in our room was very poor; even with the 4 added lamps .
View of the mountains from our tiny balcony was an unexpected delight. The dining deck was comfy & also had great views. Location was excellent.
Stayed in July 2024
Reviewed: 22 July 2024
Marie
United StatesWe loved everything.
My family and I loved everything about Hotel Drei Berge. Between the great decor, perfect setting and absolutely amazing staff. Alex (the best host) was there all the time and had the most genuine kindness. We really can see how much the team liked working with each other (lots of laughing and smiles). The food at the restaurant was also excellent (breakfast and dinner there both days for us). The staff again were so kind and thoughtful. We were in room 8 (triple room) which had a view, balcony and great decor. There were so many details between the cute shampoo, conditioner, body wash to the little Bose sound machine and iPhone/Apple watch charger. This place thought of everything. We have been traveling for two weeks and this has been the BEST hotel that we have stayed at (I am currently in Zermatt). Thank you so much Hotel Drei Berge family/team. We had the most excellent time there.
Stayed in July 2024
Reviewed: 22 July 2024
Maggi
United StatesIn summer, duvets are too hot. Small balcony had nice view but very uncomfortable seating. I see big developments in the future, so enjoy while you can, the small town vibe
Very cool comfortable and clever accommodations. Styled like an old mountain climbing inn, with modern amenities. Central location. Nice small village.
Stayed in July 2024
Reviewed: 21 July 2024
Jennifer
SwitzerlandI expected this hotel to be chic and luxurious (it was both) but I was pleasantly surprised by the incredibly welcoming, friendly and accommodating staff. The service was top-notch and yet warm and relaxed as well - the staff here is truly remarkable. The restaurant in the hotel was also a pleasant surprise - the food was delicious and the menu's selection was exactly what we wanted. I absolutely loved this hotel for a summer visit and I can't wait to go back in winter.
Stayed in June 2024
Reviewed: 16 July 2024
Arturo
GuatemalaEverything was fine, nothing I did not like or dislike. We traveled just my wife and I ( in our mid 50´s) . A very cozy and romantic place, most probably I would not go with small children. Such a nice and quiet place.
Every detail was well tought. From design, to decor, soaps , creams , towels, to attitude of the staff we interacted with ( Alex, Andre, Mikaela, Miquela) and of other we did not interact with but did their job superbly. We stayed 3 nights, would have loved to stay 3 more, but hotel was fully booked and I booked without much antelation. It is not a 3 star hotel, as stated. Best hotel I have ever been , would give it 5 stars , because it is located far away it is stated as 3, but is a fine hotel . 5 stars to me !! Ahh we ate at other restaurants in Mürren and Gimmelwald. The hotel restaurant is better and offers better value and dinning experience for a couple. Just make sure to make a reservation for the restaurant !!
Stayed in July 2024
Reviewed: 6 July 2024
Susan
United StatesNothing
This boutique hotel is fabulous and fun. It’s thoughtfully designed and interesting- not just a boring and predictable hotel. The staff is wonderful, very helpful and kind. The restaurant in the hotel was convenient and delicious. The view from our balcony was stunning. I would stay again and again.
Stayed in July 2024
Reviewed: 4 July 2024
Caitlin
United StatesWe loved Hotel Drei Berge. Our room had an amazing view of the surrounding mountains and we had a nice little balcony to enjoy it. The decor is cozy and rustic and the rooms come adorned with unique reading materials and decorations. Murren is small so it is easy to get around but the hotel is especially close to the cable car for Schilthorn, which is great.
Stayed in June 2024
Reviewed: 30 June 2024
Mary
United StatesMinor issue: cannot lock the room door from the inside without a key, had a few people wander into our room seeking a route outside. Clearer signage would help.
Murrin is a very special place, and this is a special hotel with excellent food (get the breakfast) and service designed to help you relax. Having the sauna available after hiking was a nice treat, and the views from the terrace are just stunning. Very good to have a balcony as well. Note that the rooms are small and rustic, though updated and attractive. But one is here to be outdoors! We shall return and highly recommend this to others.
Stayed in June 2024
Reviewed: 27 June 2024
Ellen
United StatesThe staff were amazing. The views were incredible. The food was great and local. We had the best time. Would definitely come back.
Stayed in June 2024
Reviewed: 27 June 2024
Colin
United KingdomThe restaurant menu was slightly limited, but the food was very nice.
The staff were extremely helpful and the location was amazing with a superb view of the mountains.
Stayed in June 2024
Reviewed: 23 June 2024
Catherine
United StatesI know it’s probably not common to have screens on the windows but that was my one complaint. It was a bit warm in the room at night and when we opened the window for air flys came in.
Loved our stay here. The hotel is decorated really well and feels very cozy. We were traveling with our baby and they provided a cute crib and plenty of towels. The breakfast was great and we particularly enjoyed having a leisurely coffee out on the terrace. The hotel has a gorgeous view of the mountains. The restaurant was also very enjoyable for dinner.
Stayed in June 2024
Reviewed: 17 June 2024
Julie
United StatesComfortable room; very fun and interesting mountain climbing decor; breakfast on their terrace with stunning views of the 3 major mountains; great hiking advice from Alex, the friendly hotel manager. Dinner at hotel and service were excellent.
Stayed in June 2024
Reviewed: 17 June 2024
Frederick
United StatesWe would have liked a couple kinds of sleeping pillows to choose from. Everything starts with a good nights sleep, and everyone likes different kinds of pillows. Also, would appreciate more coffee options. Even just a Nespresso in the lobby would have been great. Sometimes adventures start earlier than markets or coffee shops in the neighborhood.
Murren is essentially a village on a cliff, making it somewhat remote. Drei Berge’s accommodations were incredibly comfortable and very thoughtful. The staff were wonderful. We really dug the 60s and 70s mountain retro decor, too: it was worthy of a Bond movie. Enjoyed the room, the cocktails, and the lobby music playlist was amazing. The bed mattress was probably the best we had in Switzerland. We really got into Drei Berge! Would have bought the pennants, we loved it so much. Would definitely come back at any time of year!
Stayed in June 2024
Reviewed: 11 June 2024
Tracey
United StatesClean, nice rooms. Beautiful location. Staff were all friendly and helpful.
Stayed in June 2024
Reviewed: 12 May 2024
Tina
United StatesEverything was perfect. Staff was friendly and helpful. Outdoor dining terrace overlooking the mountains was the absolute best way to start and spend any day! Food at the restaurant was fantastic. The furnishings and overall vibe was very fun and the accommodations and public spaces were comfortable and inviting. Would definitely go back!
Stayed in May 2024
Reviewed: 11 April 2024
Altug
TurkeyNothing
Friendly staff. Location. Foods and breakfast
Stayed in April 2024
Buyskloof, South Africa
Manila, Philippines
Columbus, USA
Swakopmund, Namibia
Paestum, Italy
Dousland, UK
Ban Ta Khun, Thailand
Aso, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content