Riedstrasse 3, 3920 Zermatt, Switzerland
#28 of 475 hotels in Zermatt
Guests' ChoiceBased on 136 hotel reviews
9.4Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.8
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 19 September 2024
Richard
AustraliaNothing
Modern, chic, comfortable, boutique, unpretentious, cosy, and with state of the art technology
Stayed in September 2024
Reviewed: 17 September 2024
Lily
United StatesBe careful when you ask for coffee or tea at the lobby. Hey charge you a fee if 4 francs for the tea but if you make it at your own room, it is free. I wish they had told me about the charge, not until when I checked out. Other than that I love everything about it
Breakfast is great with various options to choose from
Stayed in September 2024
Reviewed: 14 September 2024
David
AustraliaNothing
Great location. Newly renovated room. Great view. Very friendly staff. Lovely breakfast.
Stayed in August 2024
Reviewed: 10 September 2024
Tommy
United StatesOur group raved about the place and I can't recall a complaint.
The staff at the Bellerive are amazing! The rooms were modern and well-equipped, and the spa was a cool setup. We enjoyed the nightly fire in lobby after we wrapped up every evening. The breakfast was great, as was the service. The hotel is less than a minutes walk to the best Matterhorn view in town. We easily walked to everything Zermatt had to offer, but the place is away from the busy main street of Zermatt.
Stayed in September 2024
Reviewed: 2 September 2024
Irma
PolandAll good
Location close to city center but quiet, great breakfast and fast response if something not working in the room. Very nice jacuzzi after trip and shuttle to/from train station
Stayed in August 2024
Reviewed: 18 August 2024
Kanittha
United StatesShower is too small. A bit far to walk with suitcase from train station (about 10 mins walk)
Big, Clean, modern, and friendly staff. Good location, walking distance to restaurants.
Stayed in August 2024
Reviewed: 12 August 2024
Renate
AustraliaThe staff was excellent, really made us feel at home. The spa centre was great, just what we needed after a long day of hiking. The rooms were comfortable and stylish.
Stayed in August 2024
Reviewed: 25 July 2024
Ron
United Statesnothing
The details of this hotel are fantastic. When you walk in you feel warm and cozy. super clean luxurious the flooring, the decor, the rooms, the transitions between the tile and the wood done perfectly. . 100% will be back
Stayed in June 2024
Reviewed: 17 July 2024
Marcel
SwitzerlandGreat breakfast.
Stayed in July 2024
Reviewed: 15 July 2024
Dorothy
United StatesThe property is accessible to everything and the staff was very nice and hospitable. We had an excellent stay at this property.
Stayed in July 2024
Reviewed: 10 July 2024
Chris
United KingdomNoises from nearby pub/restaurant.
Nice and modern. Great location, away from the crowds but is still close to the central of the village.
Stayed in July 2024
Reviewed: 9 July 2024
Chelsea
United StatesNothing
Everything. Very cozy. Beautiful fixtures and vibe. The beds were very comfortable and the room was so nice
Stayed in July 2024
Reviewed: 6 July 2024
Rasma
United StatesEverything was perfect from location to the comfort of the rooms and it’s amazing how helpful the staff is
Stayed in July 2024
Reviewed: 2 July 2024
James
United StatesAbsolutely nothing
This was absolutely one of my best travel experiences. The rooms are modern with all amenities. Above all is the warm and friendly staff that address your every need. The breakfast was superb. I would like to give extra credit to the manager who has the energy of ten and you can tell loves her job.
Stayed in July 2024
Reviewed: 25 June 2024
Dana
United StatesPhenomenal all around. Room was beautiful, spa was wonderful, great location, stellar breakfast. Staff also went out of their way to make everything perfect. Highly recommend.
Stayed in June 2024
Reviewed: 23 June 2024
Christine
United KingdomNothing
Everything
Stayed in June 2024
Reviewed: 22 June 2024
Zhi
United StatesSteam room with more steam.
Very good, fresh squares orange and carrot juice. Very impressive.
Stayed in June 2024
Reviewed: 18 June 2024
Hanson
United StatesEverything was fantastic!
The breakfast was good. The staff was incredible; very sweet, warm and welcoming, and knowledgeable of Zermatt.
Stayed in June 2024
Reviewed: 16 June 2024
Aqilah
SingaporeTelephone in the room is not working therefore we need to go down whenever we have questions or requests. Toilet bowl in the room got chocked and water refused to flush off on our second day. So had to use their lobby's toilet to do our business.
All the staff were very friendly except for 1 senior lady. But we couldn't care less cause the rest is really helpful and always puts up a smile. Service is tiptop. Location is great. Our room view is pretty good.
Stayed in June 2024
Reviewed: 21 April 2024
Mehmet
TurkeyNothing
Great service, nice room, near to center and delicious breakfast
Stayed in March 2024
Reviewed: 12 April 2024
Ka
Hong Kongbreakfast was excellent.
Stayed in March 2024
Reviewed: 14 February 2024
Abdallah
Lebanonexcellent
excellent
Stayed in February 2024
Reviewed: 5 November 2023
Melissa
AustraliaLovely room, nice and big. Staff were friendly, buffet breakfast was good. Beds were comfy, awesome shower and separate bath.
Stayed in October 2023
Reviewed: 20 October 2023
Natthapong
ThailandGreat Service especially, Floor and Breakfast room staffs, Service Team is very professional.
Stayed in October 2023
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