Place du Port 17-19, 1006 Lausanne, Switzerland
#1 of 40 hotels in Lausanne
Guests' ChoiceBased on 264 hotel reviews
9.4Cleanliness
9.7
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.5
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 26 June 2024
Valentina
Switzerlandwe don't have any remark
room, breakfast, view - very good
Stayed in June 2024
Reviewed: 25 June 2024
Darragh
United KingdomWardrobe space to hang clothes was very small.
Great location. Views amazing. Rooms very nice. Great facilities such as spa, gym pool etc. Staff are excellent. Breakfast was very good.
Stayed in June 2024
Reviewed: 2 June 2024
Andrea
United StatesThe AC could have been colder and the pillows were almost too soft.
Beautiful hotel, rooms are spacious with great features like heated bathroom, robe/slippers, blackout blinds, rain shower, turn down service, bluetooth bathroom speakers, and access to the spa. The staff was kind and helpful.
Stayed in June 2024
Reviewed: 4 May 2024
Peter
BelgiumThere was a little misunderstanding with the restaurant service, but this got solved on a very nice way
Fantastic nice room, great swimming pool indoor and outdour. One of the best and nicest Hotels ever stayed
Stayed in April 2024
Reviewed: 23 April 2024
Sakaria
SwitzerlandBeautiful room and friendly staffs
Stayed in April 2024
Reviewed: 22 April 2024
Anton
SwitzerlandBreakfast & room
Stayed in April 2024
Reviewed: 7 April 2024
Candice
PhilippinesAbsolutely nothing.
Absolutely everything!!!
Stayed in April 2024
Reviewed: 3 January 2024
Christian
FranceNothing
Staff’s professionalism/ kindness/ attentions. The breakfast, the amazing views everywhere (from the pool while the sun is rising up, from the room, from the dining room), the pool itself, the quiet.
Stayed in December 2023
Reviewed: 29 December 2023
Сергей
TurkeyEverything
I liked everything except for the terrible cold
Stayed in December 2023
Reviewed: 28 December 2023
Ronen
IsraelLittle crowdy
Beautiful view and building
Stayed in December 2023
Reviewed: 26 December 2023
Mustafa
United KingdomAs with all hotels that allow pets in the rooms I am very cautious. Some people can be allergic not to mention hygiene. Why not have kennels that you can charge people travel with their pets. I don’t want to share a lift with dogs!
I specifically booked a room with lake view. It did not disappoint. Breakfast was great but could have had more salads. Exceptional service from the staff.
Stayed in December 2023
Reviewed: 2 November 2023
Natasa
SwitzerlandAs much as hotel was the best experience I ever had, restaurant Cafe Beau-Rivage is the worst experience I ever had. I was so shocked with unpleasant staff, and such a bad behavior toward us. We booked everything in advance, but was greeted so unpleasantly. The staff was so unprofessional, they rushed everything, and every meal like they wanted us to leave immediately. We booked in advance and was confirmed to have table for more people but they put us in a tiny table for two. Even we ordered cake in advanced they gave it only to the adults and not to the kids. I would never come there again. We were so disappointed as it is not matching at all the hotel. I wonder is it different management there or what??! I would never come back there. Awful experience but still very expensive experience.
The hotel and the staff, everything is absolutely fabulous. Will come back again! It is one of the best hotel experience I have had so far. We were amazed with room and all the tailor made equipment for kids and our dog, everything was waiting for us in advance. Spacious and beautiful room. Staff is unbelievably pleasant,kind and helpful. During the breakfast it was so calm and quiet even there was lot of people. The energy and atmosphere is absolutely divine. Not to mention gardens around, spa, everything is 5 stars and more.
Stayed in October 2023
Reviewed: 9 October 2023
Debora
United StatesBeautiful and elegant hotel. The Palace is an exceptional property. I would dare say one of the best in the world. Loved it.
Stayed in October 2023
Reviewed: 5 September 2023
Mohammadali
Canadaلوکیشن عالی ، پرسنل محترم ، صبحانه اروپایی و کامل.
Stayed in September 2023
Reviewed: 21 August 2023
Nerijus
LithuaniaGym is below even more modest hotel standards.
Food, staff, views.
Stayed in August 2023
Reviewed: 12 August 2023
Karthikeya
PhilippinesFor the price the rooms could have been configured better. Although there was an attempt to put in luxurious materials & equipment, the quality was not there.
Location, staff and convenience.
Stayed in July 2023
Reviewed: 5 August 2023
Gabriel
CanadaEverything was perfect.
Everything was exceptional! We were so impressed with the hotel and its many ballrooms. It pooked like a palace. Fantastic stay!
Stayed in July 2023
Reviewed: 30 July 2023
Abdulrahman
Saudi ArabiaNothing
Best hotel for everyone and every time
Stayed in July 2023
Reviewed: 23 July 2023
Ria
United StatesFantastic hotel and location !
Stayed in June 2023
Reviewed: 23 July 2023
Satvi
United KingdomA few times I asked for tap water and they charged me 7CHF for a bottle. A little annoying. When I told them, the lady said she would have to check whether this is the case with the waitress - which felt a little accusatory and they didn’t come back to me about it. The kitchen doesn’t have nutritional info for the meals (like calories and macros). This would be helpful for the health conscious. The gym has decent equipment but could be a little better equipped/spacious on the weight side - more legs machines/squat rack, space for lunges etc. A Peloton would be amazing. But overall it was a nice space.
Facilities, the spa (Polynesian massage was lovely) and room were gorgeous. So clean and peaceful. Love the Bluetooth speakers in the bathroom. Bedroom was spacious. Service was very nice. Enjoyed the ice room in the spa too. Love the sparrows and the breakfast choice.
Stayed in July 2023
Reviewed: 22 July 2023
Jelena
EstoniaNo coffee machine and tea pot. Gym not 24 h. Need to change to be perfect place. :)
Very beautiful place. Comfortable bed. Nice pool area. Almost perfect. ;)
Stayed in July 2023
Reviewed: 10 July 2023
Marc
United StatesIt was a bit difficult to navigate how to find the different things at the property.
The property was beautiful. It was well maintained throughout.
Stayed in July 2023
Reviewed: 4 July 2023
Alessandra
BrazilSuch a beautiful place with magnificent gardens; impeccable service, kind staff and refined food!
Stayed in July 2023
Reviewed: 2 July 2023
John
SwitzerlandAmazing staff!
Stayed in June 2023
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