Bahnhof, 3938 Ausserberg, Switzerland
#1 of 2 hotels in Ausserberg
Guests' ChoiceBased on 19 hotel reviews
7.0Cleanliness
7.6
Comfort
7.4
Location
8.0
Facilities
6.6
Staff
7.3
Value for money
6.7
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Showing 1 – 19
Reviewed: 5 August 2024
Bogdanrotl
IrelandStaff. No English at all, when eventually got someone on the phone that was speaking English was literally shouting to me. Cleanliness. Toilet was clean, but the room bad cleanliness, thick dust everywhere, also on beside bed lockers and drawers full of dirt, been never cleaned. Beds were literally shaking when i was moving from side to side while sleeping, afraid that will colaps with me (I'm 100 kg weight person), very week construction of the beds. Big dead bugs, dry on the carpet like everywhere around, wich shows there was a while since that carpet was hoovered. No choices of food or drinks at all around, the only thing was a vending machine in the rail station wich was nearly empty too. Had to take the train in the village to buy some food. All together, expensive too for what's offering.
Remote place, the train station few metres from hotel.
Stayed in August 2024
Reviewed: 28 May 2024
Frank
NetherlandsEasy self chack-in (no staff present), walking the Walliser Sonnenweg this is the only option in Ausserberg. We had very low expectations about breakfast, but although there wasn't any staff, we did enjoy it (and were even allowed to take lunch with us too). Free water included. The hotel is located at the train station (a quiet one), so we went to Brig for having dinner. Brig is easy to reach and a very nice place.. Given the concept as it is, you need to like the "no staff policy".
Stayed in May 2024
Reviewed: 16 March 2023
Ariane
United StatesNowhere secure to put luggage before check-in time. No staff on hand. It would have been much better to have been allowed to enter the first door and leave luggage in the hall.
The bright blue shutters, the glorious view in the sunshine, the location, the simple comfortable rooms and beds.
Stayed in February 2023
Reviewed: 12 September 2022
Zhining
United Statesit is located at the mountain and no elevator, yet our room is on the fourth floor. Parking is down the street. So you have to carry everything up. No real staff on site. the breakfast cost 15 F yet, really it was just a kitchen, you have to prepare by yourself!
we booked this hotel in last minute of the day, so feel lucky to get one.
Stayed in September 2022
Reviewed: 19 October 2021
Dorothea
SwitzerlandThe restaurant is not a cosy place. The rooms are not well insolated.
Very good beds, good restaurant food, especially the self made cakes
Stayed in October 2021
Reviewed: 8 July 2024
Saikat
India1. no instructions given on how to self check in, which was the only way to checkin to this hotel 2. the name of the hotel was wrong on booking.com, it should be hotel bahnof 3. address of the hotel was also wrong, it should be number 9
location and value for money
Stayed in July 2024
Reviewed: 23 June 2024
Maya
United StatesThe shower is in the middle of the room so everyone could see you. Barely any staff. Location of hotel and check in was confusing. You have to check in by machine and the first time the machine errored when giving me my hotel keycard. The pillows were very thin. The electric kettle had limestone build up. No elevator.
Very close to train station and buses not too far from Brig and Visp. Nice views from hotel breakfast room and balcony. Lots of toilet paper. We had to book here last minute since Zermatt flooded and luckily it was available with late check in. Wifi was pretty fast.
Stayed in June 2024
Reviewed: 25 August 2023
Maurizio
Switzerlandour stay didn't look like the photos online. the house is old, so it was very very noisy if somebody moved around even in another part of the house. the shower in our room wasn't separated from the beds which was pretty inconvenient. the facilities were outdated. the walls are covered with dark wood which makes it all even worse. given the price, the breakfast was very underwhelming and disappointing. it isn't a place you would love to stay longer.
24h access to the breakfast bar. the view.
Stayed in August 2023
Reviewed: 12 March 2023
Bruno
United Statesnowhere to eat nearby.
automated check-in was simple and easy but I wish they bad instructions in english. it is a very simple hotel, by the train station and there are no shops or restaurants nearby. The rooms were very clean and the view was gorgeous.
Stayed in March 2023
Reviewed: 12 September 2022
Jean
United StatesSeemed expensive for the quality of the rooms. It was a lovely location, and great basic, comfortable accomodations and meals, but prices were comparable to boutique hotels in cities. Also, none of the window boxes or planters had flowers or plants, so it was dreary.
Location was perfect for hiking
Stayed in September 2022
Reviewed: 14 August 2022
Janina
SwitzerlandWhenever sth was bad, it was the dirty bathroom. But everything else was perfect.
The hotelier Petra was the reason why our stay was very pleasant and comfortable.
Stayed in August 2022
Reviewed: 28 April 2022
Silviu
GermanyPictures online have nothing to do with what you get,one might expect for that price to get at least heating in the room,or a decent breakfast.The hole experience at this hotel made us feel like a ripoff .
The location was ok and the view was nice.
Stayed in April 2022
Reviewed: 30 August 2024
Nicoleta
RomaniaThere are no comments available for this review
Stayed in August 2024
Reviewed: 14 August 2024
Ramon
SwitzerlandThere are no comments available for this review
Stayed in August 2024
Reviewed: 17 April 2024
David
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 26 May 2023
Ohad
SwitzerlandThere are no comments available for this review
Stayed in May 2023
Reviewed: 2 January 2023
Romualdas
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 21 February 2022
Enkai
SwitzerlandThere are no comments available for this review
Stayed in February 2022
Showing 1 – 19
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