Brandschenkenstrasse 152, Enge, 8002 Zürich, Switzerland
#7 of 125 hotels in Zürich
Guests' ChoiceBased on 436 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
8.6
Facilities
9.3
Staff
9.5
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 25 June 2024
Ian
United Kingdomlocation, quietness, service
Stayed in June 2024
Reviewed: 18 June 2024
Amy
United StatesThe staff is very friendly. The hotel is pretty, clean, modern. We loved the breakfast and the breakfast area, itself. It felt like we were at Hogwarts in Harry Potter! There is even a Harry Potter book in the library:) The spa is lovely. We went there, twice. We were able to walk to the tram- which take you all over Zurich. We walked to a nice dinner. We would stay there again:)
Stayed in June 2024
Reviewed: 13 June 2024
Hillary
United StatesWould have liked a couple more food options and service was ok but slow, seemed to be short staffed
Innovative
Stayed in June 2024
Reviewed: 12 June 2024
Irene
SpainIt's not in the center or Zurich, in a suburb Enge. Requires a car to get/from the hotel The hotel has a swimming pool and spa. But weirdly the pool requires separate payment. They would not show us the pool without us buying a pass
Nice ambiance and friendly staff. Excellent breakfast
Stayed in June 2024
Reviewed: 9 June 2024
Genevieve
SwitzerlandAccess to bath are a little bit expensive
Spacious suite for a family of 4 A few drinks included in the room Nice breakfast buffet
Stayed in June 2024
Reviewed: 8 June 2024
Ryan
United StatesGreat location to explore the city on foot or by train.
Stayed in June 2024
Reviewed: 2 June 2024
Scott
United StatesThe spa and library bar
Stayed in June 2024
Reviewed: 1 June 2024
Veljko
Serbianothing could have been better, everything is just mind blowing. you need to experience this first hand, it cannot be captured in words or sentences. you just need to be there. these people just know how to make you feel satisfied.
breakfast was awesome. the meal to get you through the whole day. stuff was so nice and helpful, room was ready before the check-in time (so I could check-in earlier). interior is amazing, I was mesmerized by everything. staff helped me with everything that I asked, and were so polite. I really felt like at home.
Stayed in May 2024
Reviewed: 24 May 2024
Bassam
United Kingdomonly one small restaurant
spa breakfast
Stayed in May 2024
Reviewed: 23 May 2024
Kathleen
United StatesFew places to eat within close walking distance.
Ambiance. Comfortable. Quiet.
Stayed in May 2024
Reviewed: 20 May 2024
Jennymica
SpainI like everything about it. Might go back every year now.
Stayed in May 2024
Reviewed: 19 May 2024
Rana
KuwaitThe gym doesn’t have running machine
The spa experience
Stayed in May 2024
Reviewed: 13 May 2024
Tourtier
SwitzerlandBoth quiet and near the historic center (by tramway). Very kind people. Original architecture (suite in the "old" building). Spectacular swimming-pool. Perfect for family or couple ...
Stayed in May 2024
Reviewed: 29 April 2024
Jennifer
United StatesThe hike up the hill/steps was significant. But good for you :)
Having the rooftop pool and mineral spa in house was enjoyable. The staff were extremely friendly. Easy to get to public transportation and around Zurich. Room was clean and felt modern and spacious. Complimentary mini bar was a nice touch! Had dinner in the library one night and the meal was good.
Stayed in April 2024
Reviewed: 5 April 2024
Douglas
United KingdomLocation is a bit out of the way and if you are with heavy cases, it’s up a big hill. Probably best to get a cab (we took tram from HB station and then a 10 minute uphill walk from the stop). If you have kids, know that the spa is closed to them from 5pm onward, so to get your money’s worth make sure to arrive as early as you can.
Loved the rooftop pool sized hot tub with amazing views of Zurich and mountains in the distance - gorgeous. The restaurant was pricey but absolutely delicious. The room we had was incredible, a two story suite, perfect for a family of four. The free minibar is a really nice touch and much appreciated! The decor is awesome, it’s an old brewery with heavy machinery and the designer of the conversion was clearly brilliant, rather than try to cover stuff up they own the industrial look and it really works. Finally the staff are fantastic, friendly and genuine. They get the service perfect, from check in (when you get a drink of your choice, ushered to a comfy chair where you fill out the forms at leisure) through departure.
Stayed in April 2024
Reviewed: 25 March 2024
Helena
IrelandThe gluten free bread . It’s not easy to get gluten free food that tastes good . If it could be baked on site that would be wonderful
Friendly , original , comfortable and all my needs were met in a casual and caring way
Stayed in March 2024
Reviewed: 24 March 2024
Annalisa
ItalyThe Library it’s amazing!
Stayed in March 2024
Reviewed: 17 March 2024
Liv
CanadaBeautiful hotel! Very clean. Staff was very kind and helpful!
Stayed in March 2024
Reviewed: 22 February 2024
Yoselin
SwitzerlandNothing!
Everything! Spa wonderful as always and breakfast superb :)
Stayed in February 2024
Reviewed: 12 February 2024
Christiane
SwitzerlandThe lighting switches in the rooms are a bit awkward
The hotel has a funky vibe, with awesome furniture and amazing decor.
Stayed in February 2024
Reviewed: 8 February 2024
Anna
United KingdomThere could be more sockets for travellers for the C/J (not sure which) as there was only one that fit my adapter with two holes. This is probably my issue though.
Beautiful hotel! The staff were lovely, so accommodating and friendly! The food was brilliant, the spa was great (especially with the 24 hour pass for my overnight stay), and the dining library area is a gorgeous space. Lived up to my expectations. Very impressed!
Stayed in February 2024
Reviewed: 4 February 2024
Alan
United KingdomSmall issues - like the light switches in the rooms, which are poorly positioned and difficult to understand. Best room lighting I have ever experienced is just across the lake from B2 - at the Hotel Ambassador - though in most other respects, B2 is superior
Staff were fabulous - could not have been more helpful Facilities are unique - the gym amongst the engines and pumps; the spa/pool area is as good if not better than anything I have experienced
Stayed in January 2024
Reviewed: 3 February 2024
Stephan
United KingdomThe lack of a restaurant separate from the lobby/bar, as well as the somewhat limited dinner menu with rather aggressive price/quality Relation was a touch disappointing, and incongruous with the superb quality of everything else.
Acess to the Roman baths, a lovely spacious room, great staff, great cocktails! The decor is very cool, really great design all round.
Stayed in February 2024
Reviewed: 11 January 2024
Alex
United KingdomAmazing spa
Stayed in January 2024
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