Alpenstrasse 45, 3800 Interlaken, Switzerland
#27 of 58 hotels in Interlaken
Guests' ChoiceBased on 636 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.6
Facilities
8.5
Staff
8.9
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 25 June 2024
Norman
United KingdomZero
Just the whole convenience and ambience
Stayed in June 2024
Reviewed: 24 June 2024
Himangi
United KingdomThe bed was not very comfortable for the amount we paid but it seems like this is the average cost in interlaken. Check in and check out times were different to the normal timings at other hotels making our stay shorter. Breakfast was good but they never had enough cutlery/teaspoons/plates out and we had to keep asking the staff.
Easy to get to as bus stop is just outside the hotel, they give you a free bus travel card which is quite handy, you get discounts on activities (although if you have the Swiss pass or half fare travel card those are better). View was amazing. The staff was nice.
Stayed in June 2024
Reviewed: 23 June 2024
Cehan
SingaporeNothing
Close to Interlaken OST which is the main station for everything
Stayed in June 2024
Reviewed: 19 June 2024
Avan
IraqHas Has no refrigrator
View
Stayed in June 2024
Reviewed: 14 June 2024
Maire
United KingdomNo bar or comfy area to socialise.
Quiet, clean
Stayed in June 2024
Reviewed: 19 May 2024
Linda
United StatesFelt like I was staying in an adult care facility
Clean, good breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Vivienne
AustraliaNA
Very helpful staff. I am an international traveller and I didn't have the right power connection to recharge phone. The staff sorted it for me. Can not thank them enough.
Stayed in May 2024
Reviewed: 1 May 2024
Chin
SingaporeDo not have mini fridge or kettle inside the room, although the guest can use the microwave, fridge and kettle at the common area.
Very quiet and the self-service laundry is a plus.
Stayed in April 2024
Reviewed: 30 April 2024
Ali
United Arab EmiratesNothing
Everything is good
Stayed in April 2024
Reviewed: 26 April 2024
Monica
United StatesNothing. All was great.
Everything great. Helpful staff. Great gym and saunas.
Stayed in April 2024
Reviewed: 26 April 2024
Raju
Indianothing
Delightful buffet breakfast and a room that exudes comfort made our stay truly memorable.
Stayed in March 2024
Reviewed: 22 April 2024
Emmanuel
PhilippinesPerhaps the property can provide more pillows, ideally two for each guest.
I like the location as it's close to the train station, and walking distance to the town centre in Interlaken. The room is also spacious enough for two people. Bonus: excellent mountain views and the neighborhood nearby.
Stayed in February 2024
Reviewed: 19 April 2024
Hadic
IndonesiaThe room does not seemed to be built for hotel instead seemed to be more like a retirement home or therapy center. The room did not have coffee machine and hot water can only be obtained from library room which is absurd. The hotel does not have restaurant for dinner which makes it very inconvenient.
The location is good, 10min walk from the train station. Bus Stop is right in front of the hotel makes it very convenient. It is 5min away from Interlaken OST and Interlaken West station.
Stayed in April 2024
Reviewed: 16 April 2024
Xyna
United KingdomBreakfast had limited options
Rooms were clean & spacious, beautiful location (& bus stop was right outside), very good facilities & spa
Stayed in April 2024
Reviewed: 13 April 2024
Julie
PhilippinesNone
Bus stop is directly infront of hotel and the very accommodatinb and good receptionists
Stayed in April 2024
Reviewed: 2 April 2024
Arjun
SwitzerlandLocation and commute was very good
Stayed in March 2024
Reviewed: 25 March 2024
Lorraine
United KingdomNothing to not like. I would just note that this is a very modern hotel, very clean but maybe a bit clinical for you, if you are after a traditional Swiss hotel. Rooms like in modern, corporate hotels.
Very clean and quiet room which was well-soundproofed. Powerful wet-room like shower in modern bathroom. Friendly and helpful receptionists. Good value for money price. Quiet neighbourhood which would probably be a real bonus in summertime! Comfy chairs for a hotel room. Ample breakfast in pleasantly decorated dining room with nicely presented tables with cotton runners and fresh flowers on. We really liked the fact that elderly residents were mixing with everyone else with everyone gaining from a positive shared experience in this uplifting environment at the Artos Zentrum.
Stayed in March 2024
Reviewed: 4 March 2024
Suresh
Saudi ArabiaThe staffs just randomly opened our rooms to inform about our check out... They did not knock and were not polite. The breakfast was not nice too. There was very little options. Since we don't eat any meat other than chicken, we did not have any options. We stayed for 3 days and the food was the same.
The view and the rooms were really nice and cozy.
Stayed in March 2024
Reviewed: 4 March 2024
Violeta
SwitzerlandNothing bad to mention.
Very nice and helpful people, thanks a lot to the reception ladies! Breakfast was very good, confy beds. Quiet location, good spa.
Stayed in March 2024
Reviewed: 17 February 2024
Bernhard
AustriaIf you want to eat, you need to make a reservation in advance and you have to eat between 18:00 and 19:00. There are not many alternatives to eating in the hotel if you are not prepared for a longer walk. When you know this, you are fine.
The hotel has a wellness area, which is included. The personnel from the restaurant was very nice and helpful. Especially the more experienced personnel was really first class.
Stayed in February 2024
Reviewed: 16 February 2024
Grozavu
RomaniaI would give it a ten if the price was a little lower
We liked how clean was the room and the variety of breakfast food
Stayed in February 2024
Reviewed: 20 January 2024
Uchi
IndonesiaIt feels a pension hotel. First of all, the bathroom door cannot be locked. The room facility is very basic, you have to go to the bar at the ground floor to get hot water. Breakfast was ok for 2 nights.
The bus stop in front of the hotel
Stayed in January 2024
Reviewed: 7 January 2024
Gluhoi
United KingdomSame breakfast everyday. The smell inside is not very pleasant ( first floor)
quite and peaceful
Stayed in January 2024
Reviewed: 30 December 2023
Rebecca
United Arab EmiratesThe staff were really kind, good facilities and perfect location close to the train station
Stayed in December 2023
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