Via Tinus 7, 7500 St. Moritz, Switzerland
#74 of 159 hotels in St. Moritz
Guests' ChoiceBased on 408 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
8.5
Facilities
8.0
Staff
8.6
Value for money
7.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 September 2024
Adriana
MexicoNothing
It's a little nice hotel, very clean and charming, the food at the restaurant is very good and also the staff of the restaurant was very nice.
Stayed in September 2024
Reviewed: 12 September 2024
Janet
United KingdomStaff at breakfast
Lovely clean rooms friendly and helpful reception staff
Stayed in September 2024
Reviewed: 12 September 2024
Janice
SwitzerlandNo short-comings at all !
Excellent breakfast, good selection and high quality. The evening restaurant was also good - great menu and well presented. En suite exceptional, and very good room facilities.
Stayed in September 2024
Reviewed: 7 September 2024
Christine
United KingdomYou can’t avoid hills!! Hope you are luckier with the view at the top of the mountain
A balcony that was a bit redundant as very small and no view. However the fittings were very good and staff helpful. Interesting stylised motor furnishings in the lobby. Stay 2 nights and you get a free cable packet. It saves you a lot of money. Their restaurant was very good and staff who work very hard.
Stayed in September 2024
Reviewed: 27 August 2024
Miroslaw
PolandPrice too big, two different elevators, large staircases to restaurant from hotel
Swiss italian restaurant good breakfast
Stayed in August 2024
Reviewed: 26 August 2024
Wai
Hong KongThe rooms and the corridor had a smoke smell.
The restaurant is good. The breakfast is great.
Stayed in August 2024
Reviewed: 21 August 2024
Stephanie
United KingdomComfortable, clean and tidy room with huge bathroom, balcony and separate kitchenette.
Stayed in August 2024
Reviewed: 13 August 2024
Shubnum
United KingdomBianka was just awful and after a 11 hour journey to the Bernina express and with no trains running on the return having to travel very hard she made life very difficult. My brother and I were given a double bed to share despite my informing them and telling them culturally in the UK we do not sleep with our brothers. She told me at 19.25 she couldn’t give me the twin bed ! Check in was around 3pm and we got there super late. It has potential the place. If service and people weee better. Also please provide people with better pillows and bedding. It’s a youth hostel type bedding. when ur in st moritz
Location - I loved it and would come back if their attitude changed. Kitchenette - we were using this place as a pit stop. So it made the rudeness of staff even harder to stomach as we slept and left. Whoever owns this place. Seriously put friendly people preferably those that can give good customer service
Stayed in August 2024
Reviewed: 26 July 2024
Marie
AustraliaExcellent location. Very clean & Modern. Superb water pressure. Great restaurant attached.
Stayed in July 2024
Reviewed: 26 July 2024
Chris
AustraliaThere was a cooktop, but no saucepans. No tea towel to dry dishes. Minor issues.
We were upgraded to a lovely recently renovated room. Very comfortable with a nice little balcony overlooking the street. Breakfast was included, very nice.
Stayed in July 2024
Reviewed: 24 July 2024
Narelle
AustraliaNothing
Hotel is well located. We walking from the train station with our luggage which was a mistake as it is uphill and very tiring. It was ok to walk back at the end of our stay as it is downhill. Our room was comfortable and had a small balcony to get fresh air. Breakfast was very good. St Moritz is very quiet in June, not many restaurants and shops are open.
Stayed in June 2024
Reviewed: 22 July 2024
Emmanuel
United StatesPut water and kettle in room. Face towel would help
Room size was great. Breakfast was great and staff were excellent
Stayed in July 2024
Reviewed: 18 July 2024
Barbara
IrelandRoom was lovely, clean and tidy. Everything was quite new and had a high quality. The view was not the best as it was from another building but nothing major. Receptionist was an Italian guy who was nice and welcoming, which makes a good difference after a long trip to get to St Moritz. I recommend taking the bus from main train station to get to the hotel as a bit of a a hill, but walking is also an option. Breakfast was lovely.
Stayed in June 2024
Reviewed: 17 July 2024
Philip
AustraliaNothing, everything was very nice.
Comfortable bed, very clean and had a kitchenette.
Stayed in June 2024
Reviewed: 4 July 2024
Kathy
AustraliaGreat hotel in a central location. Direct access to a lovely restaurant for breakfast and dinner.
Stayed in June 2024
Reviewed: 26 June 2024
Sue
United KingdomThere was no tea or coffee available in the room. After a very long journey on our motorbike we just wanted to relax with a coffee before going out for food.
We were able to park in a secure garage. The breakfast was excellent, they was plenty to choose from.
Stayed in June 2024
Reviewed: 25 June 2024
Hendrik
AustraliaThe receptionist continued miserable attitude
Excellent and great staff/service
Stayed in June 2024
Reviewed: 25 June 2024
Vivian
SingaporeLocation from the station
The view of the town and restaurant
Stayed in June 2024
Reviewed: 18 June 2024
Rachel
IrelandBreakfast was expensive but then again Switzerland is an expensive country!
Stayed in June 2024
Reviewed: 15 June 2024
Michael
AustraliaStaff were nice and helpfull.
Stayed in June 2024
Reviewed: 12 June 2024
Nichols
AustraliaLots of steps if you are walking and go the wrong way to the entry.
Helpful reception staff.
Stayed in May 2024
Reviewed: 12 June 2024
Ian
AustraliaOur fault, but it was a lot further from the station that we had assumed looking at the map. Some of the restaurant staff were very good, others a bit average.
Comfortable room, good bed.
Stayed in May 2024
Reviewed: 9 June 2024
Pedro
PortugalComfortable, coffee machine, and amazing breakfast
Stayed in March 2024
Reviewed: 1 June 2024
Michael
United StatesThe receptionist was not too helpful. He did not give any input to 2-3 hours of visit of attractions in town.
Room is good size and clean!
Stayed in June 2024
Cartagena de Indias, Colombia
Kazan, Russia
Patan, Nepal
Casares, Spain
Cserkeszőlő, Hungary
Sapareva Banya, Bulgaria
Santiago, Chile
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content