Reception should inform guest if lift is not working how to access the apartment. The entry and exit to the Apartment is one way or with the help of reception with a key to the lift of the neighboring apartment.

Stayed in June 2024

A good and robust internet connection is nowadays a must for every hotel. It was very bad and unreliable. It went off and on at will. I had to take an online meeting and was impossible. Do not recommend it if you need to work online.

Everything was great but the internet connection

Stayed in May 2024

-

Clean apartment & we had a nice view of the Matterhorn. Good beds.

Stayed in June 2024

It was more of a walk to restaurants and the grocery store than I realized when booking, but the scenery along the way was amazing!

The apartment was gorgeous, very modern and clean with great views. There was plenty of room for our family of four to spread out. Having the washer and dryer in the building were very convenient. The location is a 10-15 minute walk from the train station, but very near the Furi/Matterhorn Glacier Paradise cable car station.

Stayed in June 2024

Everything was great

Nice clean property with excellent view

Stayed in June 2024

Nice view of the mountain. Near to the bus stop.

Stayed in June 2024

The bed splits. The blanket was too small for my husband who is 195 cm.

The room is very clean and spacious. The kitchen is fully equipped.

Stayed in June 2024

Everything was perfect.

Everything about these apartments were amazing! These over exceeded my expectations. Our room had huge windows with a super comfy bed, a beautiful kitchen and even a blow dryer!! We can't wait to visit again!

Stayed in May 2024

Everything was great!

These apartments over exceeded our expectations! We had a group of 25 people stay here all in different rooms and it was hard to choose who had the best. They were all amazing! The staff was super helpful and accommodating as well! We were lucky to see the Matterhorn on a sunny day and spend time hanging out in the lobby area with plenty of space to hangout and enjoy. We can’t wait to come back!

Stayed in May 2024

Wish there was a microwave

It’s a very comfortable and cosy place. The view was breathtaking and the room was very beautifully and carefully designed. The kitchen was fully loaded and overall it was a great experience

Stayed in May 2024

N/a

Loved everything!!

Stayed in May 2024

It would be good to offer free shuttle service to train station. Bus does not allow luggage.

Great location. Very near the cable car station. Bus to train station is less than a minute away.

Stayed in May 2024

Kitchen lacked a toaster - standard piece of equipment where we come from, but maybe not in Switzerland! The apartment was very hot and there was no way to control that as the heating is apparently centrally controlled for the whole place, which seems very odd - had to leave windows open at all times.

Great location in a quieter part of the village. Good kitchen facilities and a great shower! There was plenty of space and storage and having two sofas was a bonus! Not a great view and felt a bit surrounded by other apartments but we’ve had worse.

Stayed in May 2024

Nothing, it was perfect

Friendly staff and excellent customer service. The room was beautiful, clean and had a great view.

Stayed in April 2024

All positive! Would have liked to had an outside hot tub to use after a long day of skiing. It was a little difficult getting from the entrance to our apartment as had to use two elevators. The stairs should have been designed where they could have been taken all the way down without having to use the elevator.

The breakfast was good with meats, cheeses and fresh breads. There was yogurt and cereals available. It would have been nice to have bacon and eggs available a day or two.

Stayed in January 2024

Slightly odd lift arrangement to get to the apartments but it does work.

We went as three families. Great set up in the apartments, 7 of us split between a bigger apartment and a two bed apartment. Big one was superb and 15 could sit between the huge sofa and chairs around the table. Very close to the Lifts up to Glacier Paradise and ski in to about 150m away. Staff great - always obliging and you never felt that you putting them out. Smiles all around from driver.bar , reception, breakfast staff and cleaners. Rarely have I seen that desire to help and positivity.

Stayed in December 2023

Excellent location not far away from the Matterhorn express and a short walk to the main street. The hotel was nice, clean and cozy and a excellent value for money. Staff were very helpful.

Stayed in November 2023

Maybe the pillow too soft

This apartment is very nice and spacious! The owner is very nice and drove us to station when we checked out. This is our 3rd time visiting Zermatt. Definitely will come again and stay!

Stayed in October 2023

Good location. Beautiful view on the Matterhorn from our living room.

Stayed in October 2023

Loved everything. Huge rooms, great view. A wonderful place to stay

Great location. Stop for the free bus 10 meters down the road. Close to great attractions

Stayed in October 2023

Apartment is quite dark in the main living area. Lighting could be better especially around the cooking area. Equipment in the kitchenette was adequate but a couple more smaller cooking pots would have been useful.

Comfortable, clean apartment with kitchenette facilities just a 15 min walk from station. Quiet location.

Stayed in November 2023

I prefer more a light in the living room.

The breakfast was cooking by myself. I like this location.

Stayed in September 2023

It was very end of the village

Very clean and cozy apartment

Stayed in October 2023

Loved all the facilities (cooking ware, hot water etc) The view from the room was fantastic!! Staff were very friendly and welcoming too!

Stayed in October 2023