The ramp walking up to the apartment was a bit steep for us seniors to walk up with luggage. The second bedroom was very small with a bunk bed and poor ventilation. There was a queen size sofa bed in the sitting room but no bedding. In the end one of us had to take the mattress and bedding from the bunk bed to lay over the sofa bed for a better night sleep. We had difficulty using the induction cooker as we could not find any instructions. So some written instructions would have been helpful.

We arrived by train to Zermatt. We asked the tourist office the direction to the apartment. I selected this apartment due to it's proximity to the railway station, within walking distance. We were given instructions for e self check in through Booking.com and about how to find and enter the apartment. But unfortunately my phone ran out of battery, so I had some difficulty knowing how to locate the apartment. Fortunately we came across the manager looking after the apartment who showed us the way. The spacious apartment with 2 bedrooms was clean with all that you need for a comfortable stay. There were clear instructions in a folder to follow. There were no hosts on site.

Stayed in August 2024

Location, furniture, owners are excellent. Highly recommended!

Stayed in August 2024

Nothing

Very comfortable beds and clean apartment and brilliant location

Stayed in July 2024

Very close to Zermatt station,clean and comfortable.

Stayed in July 2024

Nothing

- extremly clean - super nice location - all stuff is ready for stay - fast communication - hot shower - beautiful room - quiet area

Stayed in June 2024

The bathroom faucet was broken when we arrived. Didn’t notice until evening, too late to bother her Probably nobody had informed owner earlier. She said she would fix it. The walk up the steep final slope pulling suitcases was a bit difficult for someone my age, but most people probably wouldn’t notice.

Location, space, extra bunk beads if kids accompany. The view from balcony was great.

Stayed in June 2024

a bit too tight for 6 people, because we used the sofa bed in the living room

perfect location just behind the Zermatt station, but the road in front of the apartment entrance is very steep a bit hard to carry big luggage, they provide kitchen utensils even the fondue pot, love the host and very fast response

Stayed in April 2024

The bed was a little soft for my back.

The location, scenery, facilities, comfort, clean, got everything we need during our stay. Really satisfied.

Stayed in March 2024

A toaster

Good

Stayed in February 2024

Very good location. Everything available for cooking in the kitchen. Very friendly owner, assisting and providing all required information.

Stayed in January 2024

Great location!

Stayed in December 2023

There wasn't really anything that we disliked. Honestly a great location across the board.

Loved how close this location was to everything, especially the train station. Also loved how comfortable this space was. The owners were also extremely helpful and accommodating, 5/5 for them alone.

Stayed in December 2023

Kitchen could have slightly better pans as we did some cooking as eating out in Switzerland is pricely. It was a great kitchen but that little bit more could have made it that much better

Host was very flexible and allowed us early check in. The apartment was comfortable and very liveable space. And it was super close to the train station which was perfect. We were a party of 5 and had to use the sofabed and even that was comfortable

Stayed in September 2023

Nothing. Everything was perfect!

Full equiped apartment. Very clean and nice. Next to the train station. Only 2 minutes on foot. Would stay here again.

Stayed in August 2023

Wifi was very weak

Convenient access from train station and main street Quietness despite the prime location Very nicely laid out, modern apartment!

Stayed in July 2023

APT was located over the uphill and hard to get into the APT for check in. But easy to get down during leaving the APT. No internet and no washing machine.

Clean and large APT. 1 queen bed, 2 bunk beds, sofa bed and huge dining table where we enjoyed food and drink. We felt sheet and comforter was clean. Kitchen was good and all utensil and cooking tool were provided. Very close the train station and Coop also.

Stayed in August 2023

we had some issues using TV and different channels, couldn’t really play anything that was available on the menu.

Clean, very comfortable, excellent location, helpful welcome. Everything was great.

Stayed in August 2023

Very comfortable, walking distance to shopping are and train station. Host was very kind and helpful. Would highly recommend it.

Stayed in July 2023

The apartment was big. Laundry facility was an added bonus. Nice shower

Stayed in July 2023

none! All perfect, except, in the booking.com it says no internet access, but actually they have internet. she has a guided book in the table to read once we checked in and my friend overlooked the password since i told them nó internet from the beginning 😬 it’s actually our fault bec we did not read it properly.

All! easy check in/out. very close to the train station, maybe 5mins walk. although it’s in the middle of the busy area, it’s still very quiet. i wanted to book 1 extra night but unfortunately it’s fully booked already, not surprised. i would definitely booked to the same apartment when i return to Zermatt 😊

Stayed in July 2023

Location near the train station and grocery.. Ckean apartment

Stayed in July 2023

Staff very friendly and so nice

Stayed in June 2023

nil

Very clean and well equipped!

Stayed in April 2023

No. Washing machine..otherwise fantastic place

Loved the apartment, great location, had a jacuzzi near supermarket..fantastic view from room no. 16..it was a great experience..highly recommend.

Stayed in May 2023