Promenade 61, 7018 Flims, Switzerland
#17 of 84 hotels in Flims
Guests' ChoiceBased on 10 apartment reviews
9.2Cleanliness
9.7
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.6
Value for money
8.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 10
Reviewed: 18 March 2024
Avia
IsraelThe mattresses are very uncomfortable. The parking is across the road, without a crosswalk and it is not convenient with small children. The coffee machine is stuttering.
Excellent location and the apartment is spotlessly clean The view from the balcony is breathtaking Large and spacious ski room Very convenient laundry room The kitchen is efficiently equipped, we didn't lack for anything. The apartment is bright, spacious and very pleasant
Stayed in March 2024
Reviewed: 9 August 2023
Epengfei
SwitzerlandI know it wasn't intentional, but for an apartment at this price point, the landlord could have been more generous with some details. Examples: On the first night of our stay, we found a 17-liter garbage bag in the 35-liter bin. The shower head was so cheap that I thought I was staying in a youth hostel while I was showering. The wifi signal needs to be strengthened. The TV in the living room didn't support screencasting from our phone, so we couldn't watch our favorite movies. In any case, the above cons are minor issues and they don't stop us from coming back.
The location of the apartment is excellent. It's next to the town's main road, but it's not noisy at all. Staying in the living room and seeing the rolling mountains on the other side of the town is refreshing. It only takes fifteen minutes to walk from the residence to the center of Flims town, and it is faster to take the bus. The room facilities are perfect. The sofa in the living room is big enough and very comfortable. The landlord kindly provided a lot of board games so that we would not be bored even at night. The modern kitchen is equipped with a ceramic hob, range hood, oven, and full-size refrigerator. We enjoy the process of cooking as a family every day. The wardrobe space in the bedroom is quite large, and everyone's clothes can be put in it. The mattress was just the right firmness and as comfortable as at home. I love the bike room and ski room provided in the building where the apartment is located, especially the ski boot dryer in the ski room. Last but not least, our communication with the host was super smooth. Thank you so much.
Stayed in August 2023
Reviewed: 22 May 2023
Hubert
SwitzerlandThere is only one issue: the internet connection was not very stable and strong, not good for business conference calls (e.g. Teams & Co.) But its a small point.
A great modern and well maintained apartment with an amazing view from the balcony. For our family (3x adults, 2 kids) it was an amazing stay. The place is very rationally organised, the host are great and keep the place well equipped. For kids (9 years old) there are a lot of potential activities around (Caumasee, Sports center, various hikes with playgrounds on the way...etc.) even if the weather turns bad there are indoor alternatives around. We definitely consider coming back.
Stayed in May 2023
Reviewed: 2 April 2023
Julien
SwitzerlandHonestly we have no negative feedback about this place
The location is super convenient, very comfortable space and very well equipped kitchen. Beds are super comfortable and it was impeccably clean. We didn’t miss anything, main essentials were there, ie coffee 🙏 . Love that the ski room is right opposite the apartment, makes it so easy to get in and out. Walking distance to bars and restaurants. And walking path to Caumersee is around the corner. The cherry on the Sunday is the fireplace and the view… so peaceful for a zen weekend or having friends for dinner!
Stayed in March 2023
Reviewed: 27 February 2023
Eli
SwitzerlandLots of lights and great location. Cozy place for a familz.
Stayed in February 2023
Reviewed: 26 August 2022
Antonia
CanadaBalcony door mechanism is such that it is impossible to fully close the balcony doors from outside on the balcony. The balcony doors can only be fully closed from inside the apartment. Not a big deal, but this would make the apartment near 100% perfect in my mind:)
Beautiful, practical, clean and spacious apartment in a fabulous Flims Waldhaus location. Fantastic mountain view. Our family stayed in the summertime for two weeks with four adults and four children from 3-10 years old. This was our second stay at this property in five years. Will book again! Convenient (less than five minute) walk to local grocery store, restaurants, bus stop (free local shuttle comes twice hourly in the summertime - get the free Flims Guestcard from the Flims tourist office!) , and a short walk to young family-oriented attractions for summer time (Waldhaus Spielplatz, Connbachli, Caumasee, Sportzentrum). No need to have a car at this location - we arrived via bus from Chur and never even thought about renting a vehicle during our stay. The apartment is very well-equipped for young family needs (even has some games, plastic plates/bowls/cups, child bedding). Superior storage shelves/cubbies/cabinets to organize and put away one's personal items. Great seating in the living room with large sectional couch and chairs. Elevator if you have a stroller. Excellent shared laundry facilities in the basement of the building. Fantastic Wi-fi. Super-friendly, helpful and responsive hosts. We communicated several times: 1. Prior to our stay - with some specific questions, and received very useful suggestions/advice 2. At check-in during our stay - on a minor issue immediately after check-in, which issue the hosts addressed and resolved instantly!!! 3. Following our stay - on an issue in which we were the ones who had inadvertently caused some minor damage to a small appliance, which issue the hosts addressed graciously. Hosts were consistently a true pleasure to deal with. Looking forward to our next stay at Casa Fluras in another few years!!!
Stayed in August 2022
Reviewed: 6 March 2022
H
Netherlandsonly one socket in the kids room, no key of one of the bathroom, no rösti grater, no starter kid for the toilet paper.
2 bathrooms, the big sitting area, kitchen, kitchen equipment
Stayed in March 2022
Reviewed: 19 February 2022
Stéphanie
Luxembourg/
The apartment is amazing. We loved the large windows and the fantastic view of the mountains. We felt very confortable and everything we needed was there. We had also a good connection with the owners via booking.
Stayed in February 2022
Reviewed: 24 October 2021
Hyun
SwitzerlandParking is across the road and not connected to the building. There is no crossing.
View is great and spacious. It was really pleasant stay.
Stayed in October 2021
Showing 1 – 10
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content