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Reviews of Apartment with balcony and Panoramic Views of Alps

44 Hauptstrasse, 7247 Klosters Serneus, Switzerland

#9 of 9 hotels in Klosters Serneus

Guests' Choice

Review score

Based on 8 apartment reviews

6.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    7.6

  • Facilities

    6.7

  • Staff

    7.8

  • Value for money

    7.1

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Showing 1 – 8

  • Reviewed: 4 May 2024

    6.0
    Description is misleading!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    The place does not match the description. This is a hotel, not a single apartment. The hosts showed us multiple options but all of them included two nearby rooms in the hotel with no private connection. None of the rooms looked similar to the cover picture on the ad. I ended up sleeping in a one-bedroom room across the corridor of my wife and two kids. The hotel was empty and we were staying for just one night so this was not a big deal, but it was definitely not what we expected. Note that there is only one restaurant in the vicinity and they basically opened it for us.

    Even though they speak neither German nor English, the hosts were very kind. They made everything possible to find a solution that works for us. One of the two rooms we got had a nice terrace with a beautiful view.

    Stayed in March 2024

  • Reviewed: 8 January 2024

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was as expected

    We got a very huge flat (2 bedrooms) for a very cheap cost. Of course it is an old hotel, forniture was old, but it was clean. Bathroom was fine, the bathtub seemed new, towels were new and soft. It was cold, but there were 2 electrical heaters. Given the price, it was fine. In the sitting room there was a huge TV screen, my son loved it. We paid extra for the breakfast but maybe this was not worth it.

    Stayed in January 2024

  • Reviewed: 16 March 2024

    4.0
    Beware, it's not an apartment!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    e-mail asking for details was not answered. It was not an apartment, but a hotel family room in and old, run down hotel "Old Inn". It lacked cooking or even tea-making facilities - a tea maker was provided on request. Most places in the village are closed, no places for dinner or breakfast were open (during main winter season). Read the reviews on "Old Inn" on Google or Tripadvisor for more information. The heating was not turned on, the bathroom was freezing cold. Far from train station, close to bus.

    The balcony.

    Stayed in February 2024

  • Reviewed: 11 September 2023

    10
    Lovely place with great views and friendly staff
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night

    Perfect place

    The place is very well maintained and beautiful. Really enjoyed setting area t the balcony with amazing views of beautiful mountains. There is a nice river nearby and it is very relaxing to listen to the sound of flowing waters. There is very large TV and proper setting and sleeping place for 4 persons. The reception was really welcoming and I really enjoyed everything . I will definitely go back to stay here.

    Stayed in September 2023

  • Reviewed: 4 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 8 September 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 30 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 8

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