Pilatusstrasse 36, 6003 Luzern, Switzerland
#8 of 77 hotels in Luzern
Guests' ChoiceBased on 836 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.5
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 25 June 2024
Robyn
AustraliaFunky, quirky boutique hotel Friendly staff, lovely breakfasts, comfortable quiet room
Stayed in June 2024
Reviewed: 25 June 2024
Liane
United StatesThe room was hot and unfortunately the street was busy and very noisy, so it was a challenge to keep the windows open. Around 1-2 am things quieted down. There may have been rooms on another side a little quieter. We found out on check out that there was a dial for air input. That might have helped had we known about it. Not sure what it did as it wasn't ac. We stayed mid June and would do so again temps in the high 70s.
This was a very smart, funky and fun hotel. The staff were all amazing friendly and helpful. The shower/bath was large. the room a good size with good areas for two people and luggage. Great location - very close to old town Luzerne and about 10 minutes walk to train all flat. The breakfast spread was amazing. The best in all our travels, truly from egg casserole to cook your own, cheeses, pastries, yogurts, seeds, nuts, fruit, honeycomb. It was worthy of a magazine spread!
Stayed in June 2024
Reviewed: 25 June 2024
Sarah
United StatesNo mini fridge
Centrally located next to the bus station
Stayed in June 2024
Reviewed: 24 June 2024
Elizabeth
United StatesWhat a fun hotel! Loved the decor and ambiance. It is located on the intersection of two main streets, about a ten minute flat walk from the train station. While we were on the edge of the touristy part of Lucerne, it was certainly very walkable to the Riverfront, restaurants and shops. It was one of the more reasonable places we stayed in Switzerland, but also one of our favorites. The front desk staff were very friendly and helpful. The breakfast was phenomenal and we also had drinks in the bar one evening. Great atmosphere.
Stayed in May 2024
Reviewed: 23 June 2024
Gisele
BrazilI missed a frigobar in the room.
Excellent location, excellent breakfast, nice room for solo traveling..
Stayed in June 2024
Reviewed: 23 June 2024
Erica
United StatesWe adored this boutique hotel! The staff was so welcoming and had great suggestions for alternative activities due to the rain. They also had loaner umbrellas. The buffet breakfast was the best we’ve had in any hotel. Fantastic location walking distance to train station and old town. The only point deduction was the pillows were really flat. I layered two additional throw pillow and this helped the problem immensely
Stayed in June 2024
Reviewed: 22 June 2024
Merrick
AustraliaBreakfast was fantastic and the room was very well organised/laid out
Stayed in May 2024
Reviewed: 22 June 2024
Wendy
United StatesGreat location, helpful staff, clean and comfortable!
Stayed in June 2024
Reviewed: 21 June 2024
Heidi
United StatesA little small
The food was Excellent!
Stayed in June 2024
Reviewed: 21 June 2024
James
United StatesNothing, everything was great. We were in a junior suite so the bathroom/shower configuration was very private
Very nice location, easy and pleasant walk to train station, very comfortable room, excellent breakfast, and staff is very helpful and friendly
Stayed in June 2024
Reviewed: 20 June 2024
Kaitlyn
United StatesThe staff's attitude when you went little bit late to breakfast but still in the time frame
Breakfast is good but the staffs are not very nice when you go late. Room are perfect Location is great, only couple of minutes walk from train station. Love it
Stayed in June 2024
Reviewed: 19 June 2024
Ashley
United StatesNothing, loved it all
Super convenient location, amazing breakfast, amazing staff
Stayed in June 2024
Reviewed: 19 June 2024
Maria
SingaporeBreakfast spread was excellent. Location was good. Rooms were clean and had good views
Stayed in June 2024
Reviewed: 18 June 2024
Keith
AustraliaIt was well appointed, with clean rooms, an excellent restaurant and only a short walk from the station. The staff were all very polite and helpful.
Stayed in June 2024
Reviewed: 18 June 2024
Mohd
MalaysiaNice breakfast and friendly staff
Stayed in June 2024
Reviewed: 15 June 2024
Deise
BrazilNone, everything was very good
Lovely bedroom, great and easy location, very diverse breakfast.
Stayed in June 2024
Reviewed: 14 June 2024
Russell
United KingdomCoffee machine was stuck and not working. As previous guest, might have put the coffee capsule the wrong way around. However, the hotel staff should have checked but did not. I managed to clear and fixed it myself. Apart from that, there was no other issues.
The hotel is close to the main train station, maybe 10 minutes walk. Breakfast was fine for me, as I don't eat much. So, scrambled egg, bacon and croissants were just enough, and coffee was good. We managed to check-in 2 hours early, which is a bonus. Room was clean, as expected. Room size is just what I expect from European hotels and just right for two people. I also love the music they played in the restaurant.
Stayed in June 2024
Reviewed: 11 June 2024
Nirit
IsraelA bit small rooms
Very convenient rooms, although abit small. Great location . Wonderful restaurant belongs to the hotel
Stayed in June 2024
Reviewed: 9 June 2024
Mark
United StatesNothing needed improvement.
The room, 410, was on the back side of the building and very quiet, with a decent view and a large balcony. Our friends had mountain views in the front, but they said there was more street noise, with the windows and doors open. All the "10s", 210, 310, 410, etc probably were the same as our room, which was great. Breakfast was delicious, the coffee was so good. We ate a good dinner at the same restaurant, also. Parking is self-park in the zone around the hotel for about 15E per day. It was easy to find a place. You can pull right up on to the front sidewalk to load and unload your car. Don't obstruct the bus lane. Location is perfect! Lucerne is a very beautiful town!
Stayed in May 2024
Reviewed: 9 June 2024
Glenn
United KingdomNoise outside - close to nightclub
Location was convenient for all activities
Stayed in May 2024
Reviewed: 5 June 2024
Jacqueline
United StatesThe rooms were beautiful: very clean and updated with a unique decor. The staff was very kind and helpful, always available to assist with any needs. The breakfast was delicious with a great variety of foods. Finally, the location was centrally located, easy to get to the train station for all day trips and close to the sights of Lucerne. Overall great stay!
Stayed in June 2024
Reviewed: 2 June 2024
Luke
CanadaVery good breakfast and location is central to everything
Stayed in June 2024
Reviewed: 1 June 2024
Tracie
United KingdomNothing
Lovely decor, great restaurant/ bar on ground floor. Friendly staff. Convenient location to river and train station. They kindly upgraded us to a suite.
Stayed in May 2024
Reviewed: 29 May 2024
Adisak
United StatesGood breakfast nice places setting all workers are friendly
Receptionist was nice helpful and kind
Stayed in May 2024
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