21, quai des Bergues, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#52 of 109 hotels in Geneva
Guests' ChoiceBased on 409 hotel reviews
8.3Cleanliness
8.6
Comfort
8.8
Location
9.6
Facilities
8.1
Staff
8.7
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 27 September 2024
Peter
United KingdomLocation, easy reach of the station, main shopping centre and the lake
Stayed in September 2024
Reviewed: 24 September 2024
Cristiano
United KingdomAll good I don't have complaints
Location is perfect Room is right size and very clean
Stayed in September 2024
Reviewed: 23 September 2024
Keerti
United KingdomNo breakfast included which would have been welcome.
The location and how clean it was. Bernard and another young man (sorry didn’t get his name but was on duty Monday morning) made it extra special with their smiles , being helpful and knowledge of the area! X
Stayed in September 2024
Reviewed: 18 September 2024
Neale
United KingdomTwo little niggles for an expensive hotel 1. No proper bath towels 2. No milk for the coffee machine Simply put, a lack of attention to detail in terms of the room being perfect
Very friendly, helpful staff, particularly on check-in. Romm was very nice
Stayed in September 2024
Reviewed: 17 September 2024
Najat
KuwaitThe staff should not get annoyed when enquire about money.
Everything ,excellent location, nice staff, nice and comfortable room.
Stayed in September 2024
Reviewed: 10 September 2024
Elena
GreeceLocation - it was perfect
Stayed in September 2024
Reviewed: 6 September 2024
Mustafa
RussiaVery crowded in the mornings at 5 oclock due to cleaning street works, machinery, etc. Entrance faces kind of night club (low quality), unpleasantly crowded 3 days of week end..... small bath, impossible to use at all, you better have shower cabins instead, at least will have more space to take shower and water will not flood all the bath room.
Stayed in September 2024
Reviewed: 2 September 2024
Xinjun
ChinaGood location. Close to the bridge and not far away from the train station.
Stayed in August 2024
Reviewed: 29 August 2024
Angelos
GreeceAir-conditioning in the rooms is not so great but it's ok.
Great location in the heart of the city next to the lake. Good breakfast in very bright room. Polite staff.
Stayed in August 2024
Reviewed: 24 August 2024
Carol
United StatesUncomfortable bed and boring breakfast
Great staff and great location. Amazing hair dryer and nice size on the room.
Stayed in June 2024
Reviewed: 24 August 2024
Kavvithiran
MalaysiaThe aircond need to be serviced or upgrade because it doesn’t cater for summer warm
Very nice hotel by the river, great location.
Stayed in August 2024
Reviewed: 15 August 2024
George
EgyptBice hotel with very good location but very small room
Bice hotel with very good location but very small room
Stayed in August 2024
Reviewed: 6 August 2024
Sulaiman
United Arab EmiratesHouse keeping-Air Conditioning
Location
Stayed in August 2024
Reviewed: 26 July 2024
Khaled
Saudi ArabiaRooms were very small
Fair enough 👌
Stayed in July 2024
Reviewed: 19 July 2024
Mohammed
Saudi Arabiaprice
location room view staff
Stayed in July 2024
Reviewed: 11 July 2024
Ibrahim
Saudi ArabiaFurniture
Location
Stayed in July 2024
Reviewed: 8 July 2024
Anfal
Saudi ArabiaLack of parking spaces
Stayed in July 2024
Reviewed: 6 July 2024
Husain
Saudi ArabiaBreakfast
Location
Stayed in July 2024
Reviewed: 3 July 2024
Canan
TurkeyEven though I was using a European laptop charger, their splugs were very different as a country. This is actually I didn't like but hopefully is solved.
The location of the hotel was very good, it was very easy to reach everywhere and I liked it very much. Also, the size of the room and the comfort of the beds were very good. Finally, even though I was using a European laptop charger, their splugs were very different, but they gave me a converter for that. It was really pleasing that the staff was solution-oriented and helpful.
Stayed in July 2024
Reviewed: 25 June 2024
Genséric
GuadeloupeSoundproofing between the rooms should be better
Best location, very central but quiet in the same time Fantastic view on the lake Good value for the money (for Geneva) Confortable and clean
Stayed in June 2024
Reviewed: 24 June 2024
Thomas
United Kingdomliked the hotel no negative comments.
Friendly quick check in. Attentive staff, clean tidy and lovely view. Great selection at breakfast and central to Geneva.
Stayed in June 2024
Reviewed: 22 June 2024
Wang
ChinaI liked the location as well as the staff were friendly.
Stayed in May 2024
Reviewed: 20 June 2024
Jay
United StatesHousekeeping left something to be desired. Cleaning cloths left behind, Nespresso capsules not replenished.
Stayed in June 2024
Reviewed: 19 June 2024
Zakri
Saudi ArabiaLocation is is perfect
Staff especially Mr. muftari whom helped us a lot
Stayed in June 2024
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