Mischistrasse 18, 3906 Saas-Fee, Switzerland
#59 of 167 hotels in Saas-Fee
Guests' ChoiceBased on 144 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.6
Facilities
8.4
Staff
8.8
Value for money
8.2
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 August 2024
Maria
Switzerland- Several things were closed including the whirlpool, finnish sauna and steam bath (i guess because the high season in winter and not summer) - Only one fixed menu is available for dinner (but there are plenty of choices nearby) - Rather simple breakfast, but not uncommon in the mountains
- Wonderful staff!, very polite, warm and helpful. They found a suitable solution for all our requests (kudos to Fred) - Very comfortable room with a magnificent view (we had a balcony) - Right next to a cable car
Stayed in August 2024
Reviewed: 10 August 2024
Karina
SwitzerlandThe bed was squeaking with every movement
Staff super nice & location perfect
Stayed in August 2024
Reviewed: 24 June 2024
Christopher
SwitzerlandThe interior design is somewhat dated, but we survived. :)
Good breakfast. Nice helpful staff. Very convenient location for ski lifts, local spa and restaurants. Spa facilities at the hotel were good too. We'd certainly stay again.
Stayed in March 2024
Reviewed: 26 April 2024
Alexandre
SwitzerlandNothing.
Location is perfect, right in front of the main lift and very close to the main city street. There is a complimentary shuttle with electric car from/ to the city parking garage, as the city is car free. The room is large and comfortable, and the staff is very nice and friendly.
Stayed in April 2024
Reviewed: 14 March 2024
Susann
SwitzerlandVery clean and comfortable (even not the newest furniture… very well maintained so need to invest in new stuff) the wellness area, the breakfast and of course the location
Stayed in March 2024
Reviewed: 28 February 2024
Gabrysova
SwitzerlandBaking in the apartment under the roof with sloping ceilings.
In close proximity to ski lifts, town and restaurants.
Stayed in January 2024
Reviewed: 20 February 2024
Helka
SwitzerlandThe hotel was really quiet & we appreciated it a lot !
Stayed in February 2024
Reviewed: 17 February 2024
Niklas
SwitzerlandI am a keen gym goer, for me, they should add proper bsrbells and dumb bells (450mm plates) and a power rack.
Nice location, clean, big rooms. The ”gym” needs a bit of love and attention but at least has free weights.
Stayed in January 2024
Reviewed: 31 January 2024
Milena
SwitzerlandA little too expensive (400 per night) for the offer, reserving via booking never expect the best room in the category (higher floor, better view) but rather the opposite, so was in that case,despite booking much in advance, felt a bit disapponting to hear we should have mentioned it in the booking (we thought it is self explanatory to have nice room with nice view but maybe it is our naivity) ski heating switched off too early so shoes were still a bit wet in the morning
Located directly by the ski lift, short walk to the center, clean rooms, rather basic but good breakfast, shuttle to the station, small but very well working spa area
Stayed in January 2024
Reviewed: 11 January 2024
Sonia
ItalyThe hotel is old with a moquette that smells and the beds are so uncomfortable.
Location is perfect: in front of the slopes
Stayed in January 2024
Reviewed: 11 December 2023
I
SwitzerlandKids allowed at the spa? Being loud and disruptive. Perhaps consider a age limited or ask parents to be more mindful for other guests
Great location, nice bar/lobby and spacious rooms. The spa is very nice as well! Staff is very friendly and helpful
Stayed in December 2023
Reviewed: 10 December 2023
Dominika
SwitzerlandWe really appreciated the staff of the hotels - the ladies that run the reception, breakfast and the hotel-taxi are amazing, always kind and smiling, going above and beyond really. Thank you! Location for skiing is excellent, just in front of the alpine express.
Stayed in December 2023
Reviewed: 4 December 2023
Wallyd
FranceWell located near departure of ski lift. Friendly staff.
Stayed in December 2023
Reviewed: 31 October 2023
Armands
LatviaOverall a fabulous place. Keep in mind that it is a winter resort village, where it is forbidden to enter by car. You can park your car in front of the village for a fee. It will take 10 minutes to walk from the parking lot to the hotel.
Stayed in October 2023
Reviewed: 13 September 2023
Kasia
SwitzerlandRooms need soundproof- we heard other guests and all the sounds in rooms above at night
Excellent staff, great location, room very clean, beautiful balcony view, not that various breakfast menu but absolutely enough
Stayed in September 2023
Reviewed: 12 September 2023
Oliver
United KingdomRight next to the Alpine express cable car, and also were very prompt in giving us a lift to the and from the bus station. It was an unexpected bonus that the Spa was still functioning during summer
Stayed in September 2023
Reviewed: 5 September 2023
Wolfgang
SwitzerlandThe only issue: needs to get up update what the definition of “vegetarian” food means 😄
Excellent location, across the atreet of the mountain rides, which is good if you want to catch the gondola early in the morning. Mountain view also good, while you might better take a little walk to get the whole panorama. Staff highly motivated, friendly, helpful and flexible. We enjoyed the wellness area also.
Stayed in September 2023
Reviewed: 25 August 2023
Lillie
SwitzerlandGreat location, friendly welcome, comfortable clean room & very good breakfast.
Stayed in August 2023
Reviewed: 19 August 2023
Stefano
ItalyBreakfast could be improved
Spa
Stayed in August 2023
Reviewed: 25 July 2023
Helmuts
LatviaBreakfast could include more vegetables and scrambled eggs, but other than that worth the stay!
Awesome Sauna and Super friendly staff! Very good value for the money in Saas Fee!
Stayed in July 2023
Reviewed: 20 July 2023
Raphael
Switzerlandthe mattresses are a little bit to hard (a mattress topper would surely help). The breakfast is really basic I expected something better
Rooms are very clean with a nice view over the mountains. the hotel is just next to the gondolas, nice small SPA.
Stayed in July 2023
Reviewed: 17 July 2023
Nicole
SwitzerlandStaff doesn't speak German.
The wellness area is very nice as well as the variety at breakfast. Rooms are big but old. Good location close to the alpin express.
Stayed in July 2023
Reviewed: 11 April 2023
Nicolas
SwitzerlandThe two armchairs in the hallway were not really at the right place. Limited number space when passing with the luggages.
Close from the village and especially from the Alpin Express cabins.
Stayed in April 2023
Reviewed: 8 April 2023
Ganna
United Kingdomgreat good value hotel, not much to complain about. location amazing.
great location just next to the alpine express
Stayed in March 2023
Bangkok, Thailand
Pabianice, Poland
Malpartida de Plasencia, Spain
Nyon, Switzerland
Dubrovnik, Croatia
The Hague, Netherlands
San Martino Siccomario, Italy
Recife, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content