Nil.

Best​ view ever, overlook the whole of zermatt and Matterhorn. Exactly what you see from the photos. Very friendly owner, they even provide small snacks with coffee/tea in the afternoon. It's this small yet appreciated things that amazed me. Room was clean and comfy. Nice Bath soaps are provided. It's located on the higher ground which mean you have to walk up slopes, not a problem for me, you have to earn your views! Taxi is provided for those staying 2 nights and above, if not, you can purchase taxi coupon from hotel at 15chf per trip. Advice for u is to book early.

Stayed in June 2024

Everything was great

Great size room with a patio facing the Matterhorn Who could ask for anything more !!! Fabulous !Great service, and good breakfast easily walkable down to town uphill on way back

Stayed in June 2024

Friendly and helpful staff. Healthy and tasty breakfast. Very clean and confortable room.

Stayed in June 2024

They were great hosts! I felt taken care of even before I checked in. Once I arrived, they provided awesome recommendations for things to see, do, and eat. The view from my room looked like a postcard, absolutely gorgeous. If I ever get the chance to return to Zermatt, I'm definitely staying here again.

Stayed in January 2024

Terrace area could do with a clean up as strange placement of plant pots etc. were annoying as affecting the view. We spent alot of time out there even in winter. Also it felt like a "shared area" would upgrade to balcony if affordable for privacy.

Beautiful facilities and breakfast was wonderful. Staff very friendly and welcoming. Would reccomend to stay!!

Stayed in February 2024

Spacious room with amazing view. The hotel setting is so cozy and loved everything about it. Great breakfast too. Staff were great. Martin and his wife were very helpful. I will definitely go back.

Stayed in March 2024

The hotel is very nice and cozy, and the owners super friendly and welcoming!

Stayed in March 2024

None

Very healthy options

Stayed in January 2024

Nothing! Only thing to watch out is that you confirm which exit to the station the taxi will be waiting. There are two, we went out of the wrong one and ended up paying for a taxi as the driver persuaded us he was there to pick us up! (He wasn’t, our taxi was at the other exit!)

Staff and owners/managers were so helpful and friendly. The breakfast was delicious, good variety and eggs cooked to your liking if wanted Afternoon homemade cake and tea - amazing! Room was modern, clean, large and had an incredible view of the Matterhorn. Gowns and slippers provided for the wellness. Sauna/steam room was clean and modern The hotel is about 17 min walk from the centre however we really enjoyed the walk. It’s also up an incline but this gave us fantastic views over Zermatt. There is a heated ski room however we used the ski lockers at the top of Sunegga as we didn’t fancy the 7-10 min walk back uphill ( a good move!)

Stayed in February 2024

Rooms are very nice , with balcony , the gentleman and his wife at reception were super nice and helpful . Breakfast was very good as well . I would repeat .

Stayed in February 2024

A little bit of hike from station. But worth it

Room spacious, comfortable, sofa bed big enough for our child to sleep, the food was delicious, matterhorn view from the balcony. Memang best dapat healing kat balkoni. It is at hill top so u can view the whole zermatt village from the hotel.

Stayed in December 2023

It is not really a flaw (it is actually the price to pay for the great view) but there is a 5-10 mins uphill walk from the city centre.

Everything was simply perfect! Everyone was super attentive and the hotel itself is very cozy and clean. The view from the room was stunning. Price/quality is very good by Zermatt standards. Breakfast was good.

Stayed in January 2024

Fantastic location, very comfortable, wonderful family run hotel

Stayed in January 2024

Nothing.

Exceptions staff, breakfast and design.

Stayed in January 2024

Would have loved a few more warm food options for breakfast.

The location is convenient, the rooms are clean and spacious with a beautiful view. The staff is really courteous and helpful

Stayed in December 2023

That I didn't have more time to stay

OMG, what a view !! Matterhorn Room is very roomy with nice sitting are with a couch the bed and pillow and sheets are wonderful and what a great friendly staff that goes above and beyond

Stayed in December 2023

None

Best view in Zermatt without any building or tree obstructing Matterhorn.

Stayed in December 2023

Nothing

The hotel is exceptional, the staffs are friendly n helpful. We would love to come back again n strongly recommended to others ❤️

Stayed in December 2023

Location is uphill and quite far from zermatt station.

Our room get very nice view of Matterhorn. Also breakfast room, you can enjoy breakfast with Matterhorn view. There is spa that you can use for free , that's perfect to use after hiking or walking back to hotel (uphill) in winter. The staffs are very kind and helpful , they gave many suggestion for us.

Stayed in December 2023

Amazing room decor. Very charming and cozy! Good breakfast.

Stayed in December 2023

Wonderful view

Stayed in December 2023

Just a little bit far from the main station, but they do provide taxi voucher

Fantastic Matterhorn view from room balcony

Stayed in November 2023

The staffs are very helpful whenever we have questions or requests. She turned on the spa especially for our group at night when we requested 30mins in advance. Rooms get nice view of Matterhorn. Breakfast has good selection of food. We love our stay a lot.

Stayed in October 2023

Perhaps the breakfast could be a bit more generous.

Very cozy and well decorated hotel with spectacular view over Matterhorn.

Stayed in October 2023