Via Maistra 171, 7504 Pontresina, Switzerland
#4 of 49 hotels in Pontresina
Guests' ChoiceBased on 47 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.2
Staff
9.7
Value for money
8.8
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 12 September 2024
Carolyn
AustraliaNothing
The spa pool the room view breakfast everything
Stayed in September 2024
Reviewed: 10 September 2024
Theresa
Czech RepublicWe arrived in the evening and needed to eat dinner, but the hotel doesn’t have a restaurant, so the receptionist called another hotel and made a reservation for us. We didn’t realize that the restaurants in Pontresina require reservations and are usually fully booked. We would not have had dinner otherwise.
Stayed in September 2024
Reviewed: 5 September 2024
Farhan
United StatesBreakfast was wonderful, but the service was even more amazing. They are very accommodating to your needs and make your experience in Engadin a true delight!
Stayed in August 2024
Reviewed: 4 August 2024
Eevi
FinlandWe didn’t get the info that it should have been compulsory to reserve a parking slot in advantage and there was no space for our car. Had to use the public parking hall.
Room was nice, spacy and clean, and breakfast was excellent. The cable car ticket was huge plus!
Stayed in July 2024
Reviewed: 18 July 2024
Thomas
United StatesNo products in bathroom, except one. No fridge. Small tv
Very well kept. Looks very modern and new - does not show that it is 24 yrs old Breakfast Staff Free mountain passes. Spa access
Stayed in July 2024
Reviewed: 16 July 2024
Chyrelle
United StatesThe only downside was the walk from the train station to the hotel. It was uphill, which was somewhat difficult for older folks with heavy suitcases. We should have gotten a taxi or let them know to pick us up. They very helpfully dropped us off at the end of our stay.
The breakfast was wonderful. The room was very nice. The hotel is lovely. The staff were very helpful. My husband made use of the laundry facilities. I think this was the only hotel we stayed in (and there were several) that had a washer and dryer.
Stayed in June 2024
Reviewed: 7 July 2024
Nicolas
SwitzerlandSuper friendly staff, great, modern rooms and direct spa access. Great breakfast too. We also had our dog with us and the hotel was very accommodating.
Stayed in July 2024
Reviewed: 1 July 2024
Helen
United KingdomNothing much to report. A small fridge for milk and wine would have been really useful.
Lovely hotel with really knowledgeable and friendly staff. Loved the Endagin travel pass. Very nice breakfast with lots of choice. Room was quiet, spacious and spotless. We drink tea rather than coffee and a kettle was provided on request. Heated outdoor pool with fantastic mountain view was also great.
Stayed in June 2024
Reviewed: 12 June 2024
Robert
United StatesNothing
Great location in Pontresina next to Alp Languard lift and best hike in the area. Manager and front desk staff were exceptional. All spoke many languages and offered helpful recommendations. The snow card was terrific providing free local bus train lift transportation. The hotel is adjacent to great pool complex. Highly recommended!
Stayed in June 2024
Reviewed: 18 October 2023
Robert
United StatesVery friendly and helpful staff. Very nice breakfast.
Stayed in September 2023
Reviewed: 16 September 2023
Lai
Hong KongBed too soft for me.
Breakfast, swimming pool, staff and the free transport card.
Stayed in September 2023
Reviewed: 10 September 2023
Jan
United KingdomNothing
Everything, staff were amazing, we had a pass to the pool and the spa and both were fantastic. Breakfast was a treat, everything provided, excellent choice. Stay for 2 days and you can enjoy the bus, train and the mountains free of charge, called the Engadine pass which is wonderful.
Stayed in September 2023
Reviewed: 3 September 2023
Sach
JapanNothing, if one dares to say so “shampoo and conditioner “
Location and Staff are very kind
Stayed in September 2023
Reviewed: 20 August 2023
Gabriela
Switzerland-
A great location, close to everything in Pontresina A rich and delicious breakfast There is an amazing view from the 4th floor rooms Perfectly clean A free pass to Bellavita's pool and spa (indoor and outdoor pools, outdoor Jacuzzi, lovely spa area) Engandin card (free regional public tranaport)
Stayed in August 2023
Reviewed: 15 July 2023
Nancy
United StatesUphill hike from train station - though a longer, less steep option was available. Taking the bus to Pontresina Post (as was suggested to us by the manager) was a great alternative for our arrival with baggage.
Everything! Friendly, very welcoming and helpful manager and staff. Pontresina was a very clean alpine city with full flower boxes everywhere - so lovely! Good dining options and lots of activities nearby.
Stayed in July 2023
Reviewed: 7 March 2023
Catherine
SwitzerlandThe staff always remember us from previous visits and are extremely helpful and polite. The hotel is perfectly situated and has absolutely everything you need, including the lovely pool and spa.
Stayed in March 2023
Reviewed: 27 February 2023
Maria
SwitzerlandRoom was extremely hot during the night. The double bed was actually two individual beds that were not joined in any way leading to a gap forming over night. how this was corrected by the staff once they were alerted to it.
Very friendly and helpful staff, great location and breakfast. Direct access to the local spa and pool.
Stayed in February 2023
Reviewed: 27 December 2022
Panos
GreeceA tiny bit of lag of the wifi.
The room, location, cleanness, services, staff helpfulness and kindness were above expectations. The access to pool and spa was the cherry on the top. We had a great time there! The location is also nice in the center of the village with many options to have a coffee/lunch/dinner/drink nearby. Great view of the snowed mountains. We got a free bus ticket by the hotel for the whole region valid throughout all the days of our stay there.
Stayed in December 2022
Reviewed: 8 October 2022
Sarah
JapanVery friendly staff & delicious breakfast. The shuttle service to and from the station and the Engadin card were very useful, too.
Stayed in August 2022
Reviewed: 1 October 2022
Katherine
United KingdomBreakfast was very good Staff friendly and helpful particularly the receptionist Daniella Useful shuttle service to station Engadine card for free travel … bonus
Stayed in September 2022
Reviewed: 18 September 2022
George
United StatesNo complaints
Good views from the room Helpful staff Good breakfast
Stayed in September 2022
Reviewed: 27 August 2022
Natalia
PolandThere could be 2 coffee machines in the breakfast room, 1 was not enough, there were always a line
The spa, the breakfast, the lovely staff, shuttle service, the mountain pass!!! I did not want to leave
Stayed in August 2022
Reviewed: 26 August 2022
Fabienne
SwitzerlandExceptionally friendly and professional staff. Proactively supported with all aspects of our stay, such as restaurant reservations and spa treatment.
Stayed in August 2022
Reviewed: 31 July 2022
Crina
United StatesEverything was perfect. Breakfast, location, staff at the reception, and the spa was phenomenal.
Stayed in July 2022
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