Via Maistra 228, 7504 Pontresina, Switzerland
#6 of 50 hotels in Pontresina
Guests' ChoiceBased on 21 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.1
Staff
9.4
Value for money
8.7
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 25 August 2024
Chris
United StatesNothing
Great location for hiking and public transportation. Great breakfast. Very clean hotel with great staff especially the ladies managing the front desk!
Stayed in August 2024
Reviewed: 8 July 2024
Alexander
NetherlandsFriendly, modern but keeping with tradition. Arven wooden rooms smell awesome. Breakfast is super nice with all the fresh bread directly from the bakery.
Stayed in July 2024
Reviewed: 11 March 2024
Anna
SwitzerlandThe room was super cozy, nicely decorated (as the whole hotel), really clean. The hotel has an awesome wellness area with three saunas, a chill space with tea, water, and little snacks, plus an amazing view. Breakfast was included, and had a variety of delicious bread from their own bakery which is also worth visiting, as it offers some unique creations. Apart from bakery, there is also a very nice restaurant. The hotel is in a great spot, right by public transport (bus connection to the railway station and neighboring villages), shops, and the whole Engadin cross-country trail network, easy to reach on foot or by bus. They also have a skiing and waxing room, perfect for any cross-country skier. The owners and staff are super friendly, always there to help out with info or suggestions.
Stayed in March 2024
Reviewed: 28 February 2024
Augustas
LithuaniaRoom was small, at least smaller than expected. If you take half-board, it is for whole stay. I’d prefer it on daily basis.
It’s nicely furnished hotel, with friendly staff, excellent service - they washed my skiing clothes overnight free of charge. Breakfast is excellent.
Stayed in February 2024
Reviewed: 14 June 2023
Harriet
United Statesthe hotel itself is quite nice. they were very welcoming and extremely helpful in assisting us and picking us up from train station. they gifted us bread and cookies as well. the restaurant is very good if a bit pricey. breakfast was very good.
Stayed in June 2023
Reviewed: 29 September 2022
John
United StatesIt was quite the uphill walk from the train station! We should have taken a taxi.
We enjoyed everything about this hotel, including the unusual balcony off of the (very spacious bathroom). We also had a wonderful dinner there.
Stayed in September 2022
Reviewed: 26 September 2022
Nikolaos
SwitzerlandVery friendly and welcoming staff, large and clean room, excellent location close to shops and public transport; fabulous breakfast and delicious restaurant. Overall a great stay, highly recommended.
Stayed in September 2022
Reviewed: 28 March 2022
Lee-anne
SwitzerlandHotel was lovely and clean and in a great location. Staff were super friendly and very helpful. My room was upgraded and they accommodated my dog happily. Would definitely go back!
Stayed in March 2022
Reviewed: 27 March 2022
Victoria
SwitzerlandExcellent service from all staff. Breakfast good, especially variety of tasty breads baked on premises at the bakery. Had two very tasty dinners in nicely renovated restaurant. Very comfy beds.
Stayed in March 2022
Reviewed: 27 March 2022
Julia
SwitzerlandSuper friendly and helpful staff, great rooms. Breakfast had self-made Birchlermüsli, selection of freshly prepared eggs or crepes as well as freshly pressed orange juice. We also enjoyed the sauna area.
Stayed in March 2022
Reviewed: 6 January 2022
Kanak
Switzerlandthe location is great, the brekfast is delicious and offers a great variety of choice, the room we were in was a tranquil oasis, calming, beautiful and super comfortable. the best part is the very personal service always with a smile and warmth.
Stayed in January 2022
Reviewed: 10 November 2021
Andrea
CanadaIt felt a bit understaffed at peak time at breakfast. But the staff was very helpful and did their best.
We had A nice room in Arvenholz. The breakfast was exceptional.
Stayed in October 2021
Reviewed: 15 June 2024
Jaana
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 13 June 2024
Denise
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 10 April 2024
David
SwitzerlandThere are no comments available for this review
Stayed in March 2024
Reviewed: 21 February 2024
David
SwitzerlandThere are no comments available for this review
Stayed in January 2024
Reviewed: 19 February 2024
Richard
SwitzerlandThere are no comments available for this review
Stayed in February 2024
Reviewed: 15 May 2023
Yihao
United KingdomThere are no comments available for this review
Stayed in February 2023
Reviewed: 3 April 2023
Alan
ItalyThere are no comments available for this review
Stayed in March 2023
Reviewed: 2 April 2023
Georges
BelgiumThere are no comments available for this review
Stayed in April 2023
Showing 1 – 21
Saint Petersburg, Russia
Townsville, Australia
Pittsburg, USA
Stadl an der Mur, Austria
Dryden, Canada
Miami Beach, USA
Apt, France
Palma de Mallorca, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content