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Reviews of 6532 Smart Hotel - Self check-in

1 Via San Gottardo, 6532 Arbedo-Castione, Switzerland

#1 of 3 hotels in Arbedo-Castione

Guests' Choice

Review score

Based on 68 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.2

  • Facilities

    9.0

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 25 September 2024

    10
    A very nice stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very easy check-in New building and very nice and comfortable rooms.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit too sophisticated... One should be quite tech savy to manage and getting around with everything.. Having keys is dependent on phone and internet connection which is scarce in the garage and the wifi is hard to get (a text message is needed to be received but usually isnt). One of the group was also checked out prematuraly and couldnt enter the room anymore in the morning. The power and blinds switches are not easy to use and quite confusing (too sphisticated. There is quite a loud noise from the street.

    Very modern hotel. Good parking. Modern big room. Hard comfortable bed. Good breakfast. Good tasty dinner in the restaurant downstairs.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    Definitely will stay here again on the way to Italy / back to Germany
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    We booked 2 rooms. My room's A/C was fine. The other room had an A/C that was slightly noisy but it wasn't a huge problem.

    Air-conditioning was superb!! Very comfortable beds. Very clean, modern and new hotel. Check-in, getting digital keys was all seamless. No issues at all. Right at the highway, but totally quiet. Didn't hear any traffic at all.

    Stayed in September 2024

  • Reviewed: 4 August 2024

    10
    We will be back!! It was amazing!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    We loved it!!! The only thing we had a little trouble with was figuring out the lights in the room and the blinds.

    Easy check in online. Garage, main entrance, room… everything oprns with your smartphone after checking in…

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    Simple, easy and comfortable!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Blimey, if you left you phone in the room.....

    So easy to park, get in to the hotel and your room!

    Stayed in August 2024

  • Reviewed: 30 July 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Walk to station , supermarket, service station has food if it's Sunday and supermarkets closed , all literally across the road. Modern rooms, highly recommend 👌 Gym is great !! The room key and entrance is sent to your phone (I downloaded app) , easy to use , just slide across and your door unlocks.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    10
    Excellent hotel. Was perfect for our stop on the way down to the cote d'azur.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    I suggest having a telephone - hot line ready to explain to guests that the hotel is indeed smart and that everything works via the smartphone.

    Big generous family room. Great bathroom facilities lots of storage for luggage. There hotel was indeed a smart hotel with no staff directly on hand. This took a bit of getting used to be but surprisingly we managed without a glitch.

    Stayed in June 2024

  • Reviewed: 26 July 2024

    9.0
    Great stay if you need a stopover. Fast, clean and modern.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    The interior is very nice, the bed and shower is good. Nice and lively restaurant downstairs

    Stayed in July 2024

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Breakfast could be a bit more various. But we still liked it.

    We had a great stay in this Hotel. All facilities available. Parking, view, super clean, fresh and nice rooms. Easy to check-in. Important is separate comfy bed for child. Nice small gym.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Good hotel for a stopover night
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    It was quite noisy in the morning from the traffic.

    nice room and good breakfast. Easy arrival and departure.

    Stayed in April 2024

  • Reviewed: 15 February 2024

    9.0
    Average +
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could hear the next room flushing the toilet and taking shower. Poor construction (missing the noise insulation) quality for such a brand new building. High humidity in the room. AC making weird noise from time to tims.

    Modern rooms with style. Perfectly situated next to railway station. Super clean location

    Stayed in February 2024

  • Reviewed: 16 December 2023

    8.0
    Good & convenient location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Would have been nice to have the basic facilities eg kettle, tea, coffee etc Although, this was not listed as part of the facilities.

    Close to train station, clean & good bathrooms & bedding.

    Stayed in December 2023

  • Reviewed: 21 September 2023

    7.0
    Rooms are good, but getting in the rooms and using the lights is a nightmare.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The communication, everything is automated and that is not working properly. Very frustrating. No ventilation at all in the hallways were you have to wait to get access to your room, when the code is not working.

    The building and the rooms are perfect, but coming in the building is a nightmare! The code was not working. There was no ventilating in the corridor where we had to wait. It was terribly hot. We tried to phone the contactperson, but the man on the telephone couldn’t speak English. After a long wait finally we got somebody at the phone who was able to speak English. It took us nearly an hour before we could get in the room. In the room everything is automatic, the lights enz. That caused a lot of other problems. If all the problems with the codes are solved, it would be a good stay for one night. The next morning we got a good breakfast and we spoke to a nice lady who could speak English and who made her excuses.

    Stayed in July 2023

  • Reviewed: 9 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    New nice modern hotel, with self service for check in. You will not see people working in this hotel, at least in the evening. Everything works automatically. Stylish room, cool lightening on the backside of the bed. Panoramic windows. Mostly I like everything at this hotel. And not very expensive as for Swiss.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    9.0
    It was a new and great experience with self check in and check out
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The free wifi was tooo slow . We we’re staying in a two bed apartment so the cleaners were only cleaning one room and not the other one. The beds had only sheets with No duvet cover

    Very convenient , clean modern and easy access. The grocery store was a crossroad

    Stayed in July 2023

  • Reviewed: 16 August 2023

    9.0
    Overall pleasant experience
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Modern & Clean

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Interesting concept. The room, as well as the whole hotel, is brand new and you can see it and smell it throughout the hotel. A very pleasant stay. We especially like the blinds.

    Stayed in July 2023

  • Reviewed: 7 August 2023

    9.0
    Smart choice
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Self-check in was smooth, but not a fan of the key on the smartphone. There was no staff, so it felt a bit unpersonal.

    Great location close to the highway, breakfast was ok - not too much. Room was perfect.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Expensive but very nice otherwise
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location was indifferent, we were just passing through otherwise no reason to stop there and very expensive

    Self check in was great, very clean and modern. Staff in restaurant and breakfast were extremely nice

    Stayed in July 2023

  • Reviewed: 1 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The mini split air conditioner in our room was intermittently very noisy, loud gurgling sounds. Not restful nor natural.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    7.0
    I think the smart experience wasn’t for us.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    Room wasn’t ready at check in time. We were told we would have been offered a different room but we couldn’t get hold of anyone by phone or email. The vending machines in the hall took our money but didn’t dispense anything that was drinkable.

    Breakfast was really nice. Good variety.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    10
    Perfect place to stay as a couple. Everything felt fresh and clean. Love the self-check-in.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location and beautiful rooms!

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    It was a one night stay for our family, and overall we were very satisfied.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing extremely bad. There are some minor things that could be improved. Beds vere somewhat hard and lighting was not very intuitive. It was hard to figure out which switch turns which light. Some sort of signage would be helpfull.

    I liked the ease of self check in process and simplicity of adding extra services. I was also pleased with overall cleanliness, AC in the room and easy access to the garage.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    10
    Absolutely fantastic
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really.

    Very nice modern looking rooms with a comfortable bed and a great shower. I absolutely loved the floor and wall tiles. The key system using the app on your phone is great and works very well. The staff is very attentive and responsive, and I loved the interaction via whatsapp. Breakfast is good and the coffee is simply amazing. It's also located right next to the train station. Will come back for sure if I need to go back to the area. Absolutely recommend.

    Stayed in July 2023

Showing 1 – 25

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