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Reviews of Coast Courtenay Hotel 3 stars

2605 Cliffe Avenue, V9N 2L8 Courtenay, Canada

#6 of 12 hotels in Courtenay

Guests' Choice

Review score

Based on 78 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.7

  • Value for money

    9.0

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 26 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Nice staff and location

    Stayed in August 2024

  • Reviewed: 23 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Nice staff. Free coffee.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Nice staff. Free coffee. They immediately responded to our request for a room on the upper floor.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Great stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    a tiny bit small in the first building

    The Free Coffee and comfortable beds and big tv

    Stayed in September 2024

  • Reviewed: 7 September 2024

    9.0
    On our list of places to visit again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Not only did the room exceed our expectation but so did the staff. Getting a call from the front desk (Jufer) to ensure everything was ok and to see if we needed anything was a pleasant surprise. We would definitely stay here again.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Lots of good, room for improvement
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We miss certain things: when in the bathroom, if the door is open, you can look into the bathroom from the outside window. Because the outside window doesn't have a gauze curtains or matte window plastic, You have to close the window roll down black out curtain to get privacy in the room. Closing the rolled on curtain is fine, except the lighting in the room is so incredibly bright that it is unpleasant to have the lights on. Even the nightshade lights that are above the beds, are extremely bright. Reading a book to your kids with that kind of light on means that they'll stay up for quite a while. We also noticed that the door of the bathroom opens to the inside, which is difficult to get in, and if you are a larger person, might make a difficult to actually enter the bathroom. Because we were in the room with kids, and the sink is a bowl style on top of a vanity, this means that you have to lift your kids up for them to wash their hands or spit in the sink. Providing families that are staying with a small stepping stool so that kids can more easily reach the faucet and sink would be appreciated. Lastly, we booked the accommodation because there was supposed to be a pool, and while the pool is there, it is currently not filled with water. The facility manager said they are waiting for City permits. It would be honest of the facility to mention this on the website so people don't count on this until the pool is up and running.

    We appreciate it. The large and clean room, the facility has just been renovated and I think they a good job on most facilities. There are some improvements that I will mention later on. There is a laundromat which functions well, with either coins or an app. There are great outdoor facilities for barbecuing, or having a picnic, Although it is looking out on to a parking lot. There is a big supermarket and bakery around the corner, there is Vietnamese food Indian food around the corner, also poke and pizza. You can easily walk to a park where kids can play, and get on a longer urban hiking trail. As far as the room goes, the facility was very clean, the beds were clean and comfy, the shower was large, great water pressure, a nice rain head shower, and also a handheld shower, handy for rinsing out kids hair.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    9.0
    Glad we found this oasis on our journey. A perfect one night stay.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The best shower ever! Huge rain shower head and great water pressure. Comfortable bed. But mostly the welcoming gentleman manager at the front desk who really genuinely welcomed us and ensured our stay was lovely. Jafur? Wrote us a welcome note, explained the property etc. Small touches like the water filling station in the lobby make travelling enjoyable. Thank you!

    Stayed in August 2024

  • Reviewed: 3 September 2024

    8.0
    Great service from the very accommodating and friendly staff
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    This is not a complaint but it would be helpful if there was a small towel bar by the sink.

    The room had a very Scandinavian feel to it which I loved.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    10
    I’ve stayed here multiple times for work recently and I have no reason at all to stay elsewhere
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I honestly haven’t found anything

    Newly renovated, everything is new Modern bathrooms and furniture Huge TV Great staff

    Stayed in August 2024

  • Reviewed: 28 August 2024

    10
    Stay here for a short time or a long time! Very nice place to stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t anything that I could really think of that I disliked.

    Convenient area, gas station, pharmacy and restaurant all within short walking distance. Very clean, even the parking lot is clean. Super friendly staff from cleaners to the front desk. I LOVED the shower, if you like good showers you’ll appreciate the ones here (some of the rooms have blue led lights in the shower heads); and also, kitchenettes. I really found kindness in their bath and spa products titled “Bee Kind”.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    10
    Great convenient stay in the centre of Courtenay
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    If you're not used to traffic noise be mindful this motel is located right off the highway.

    Staff were exceptional, excellent coffee in the lobby and rooms look great after the reno. I work remotely and had to do some zoom meetings from the room, perfectly setul to work from and relax in. Huge TV and lovely shower... I would highly recommend for such a great price.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    Great value modern motel in Courtenay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We were lucky enough to stay two weeks after a complete renovation/ upgrade. Bed was big and really comfy. Shower was great and room overall was a great size.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Mahendra, the Operations Manager went out of his way to be hospitable and ensure our comfort. He’s a great ambassador for Coast!

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is very narrow.

    Completely renovated rooms. Very tidy and clean. Decent mattress. Cool shower. Multiple power and usb outlets.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    Everything was updated,very comfortable with amazing staff!
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not enough staff for check in. Though it was probably a rare case since a huge group was there.

    A very convenient location. The pool and hot tub were under construction but you could see that they put a lot of thought into what was there so far.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Exceptional
    • Business trip
    • Group
    • King Room
    • Stayed 1 night

    Nice layout of the room. Very clean.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Very nicely renovated motel with extremely pleasant staff.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    10
    Great location and staff.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was out of service.

    The location is perfect, everything from malls to grocery to restaurants were all in 5 min drive away. I have a pet dog and they were very welcoming with guests and their pets. The room was clean and furnished with modern facilities. Great place, would come back again.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    newly remodeled, very clean

    Stayed in August 2024

  • Reviewed: 8 August 2024

    10
    Pleasantly surprised with what's been done to this hotel in the last year. Massive positive changes.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Ownership and management are top notch, very welcoming.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great stay - friendly staff, place is super clean, and the showers have the best pressure. Would recommend and hope to stay again one day.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Clean and accessible
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Lack of amenities like swimming pool and hot tub

    Cleanliness & Accessibility

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Location is great
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Old motel given a makeover .. pricing choice been better for what it is

    Location was close to a lot

    Stayed in August 2024

  • Reviewed: 6 August 2024

    10
    Great stay.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Feels weird that it’s an old motel converted into a Coast but honestly, I had no complaints.

    I was pleasantly surprised to see that a Coast Hotel moved into the old Travelodge location. Being a new hotel, it was extremely clean. The bed was comfortable, the room TVs are nice and big, the AC was ice cold and the showers were awesome. The guy at the front desk was extremely kind and very nice. He told me the hotel only opened a few days ago and apologized that the pool wasn’t ready yet.

    Stayed in August 2024

Showing 1 – 25

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