Price was a little high for what it actually is. You only spend a few hours there for sleep and a shower, should t be that costly

Close to the venue we were at, staff was friendly and knowledgeable

Stayed in August 2024

Room temperature was tough to keep regulated.

Location for Rock the River and car show.

Stayed in August 2024

No complimentary coffee of water. Need more towels in the bathrooms we had two and we could have used a lot more than that. Our bathroom was really tiny and did not have enough counter space to put my cosmetics or my facial products that I use on a daily basis

That the water pressure was awesome when taking a shower

Stayed in August 2024

Although it was a "non-smoking room," it obviously used to be a smoking room. It still smelled strongly of cigarettes and we all found it pretty nasty in our room. You kind of got used to it, but every time you entered it hit you. (I also missed the old waterslides from when I was a kid. This one is good, but not as good as it used to be.)

The staff were great, very helpful. The Scarlet restaurant had a tasty breakfast and the pool was super too. The beds were super comfy!

Stayed in July 2024

Very Helpful staff

Stayed in July 2024

Outdated

Location

Stayed in June 2024

Breakfast was great. Room was comfortable and quiet Staff very friendly and helpful

Stayed in June 2024

Vagrants around the front and back of the hotel definitely made it uncomfortable, especially at night because the parking lot to the hotel is in the back down along driveway

Location is perfect.

Stayed in June 2024

Hotel is showing its age inside and out; carpets and walls are old and dirty and the exterior is weathered heavily.

The hotel is located in an excellent location with parks and the river walking trail just across the street. There are also plenty of restaurants in the area and the midtown mall is about a 10 minute walk. The staff were good and the restaurant on-site for breakfast was good. The room was small but comfortable, and it was clean with very good climate control settings. Parking was spacious and offers both outdoor and underground parking options.

Stayed in June 2024

The parking is hard to find and expensive

I liked the location of the property

Stayed in April 2024

I forgot about the water park when I booked this room. This is nice, quiet hotel during the week, but Friday afternoons it starts to get crazy, and as the families with small children start to arrive, the noise level goes up considerably. Lots of kids running and yelling in the halls.

Excellent service. The hotel and restaurant staff were exceedingly kind and polite.

Stayed in April 2024

It is quite loud in the hallways and then loud in the rooms. The cost has gone up so much in the last few years which is frustrating

I love the location on the river and downtown. It is a comfortable and convenient place to stay. The pool area is always a hit with my kids.

Stayed in April 2024

The rooms were very small and expensive

We also had breakfast at the restaurant. It was OK. Very pricey though.

Stayed in March 2024

beds

great

Stayed in February 2024

Charge for parking, my hotel room lock for door and bathroom didn’t work

Convenience

Stayed in February 2024

Nothing, would go again for sure.

Nice clean hotel. The room is convenient and the beds are comfortable. Have all what you need. The river is across the hotel, very nice views. The staff are super polite.

Stayed in February 2024

Prices for drinks at the pool was atrocious

Very clean. Step up from the usual room amenities. Glass cups and wine glasses , nice bathroom fixtures and linens. Pool was really clean and staff was always very friendly and helpful

Stayed in January 2024

Comfortable stay. Staff are friendly. Provided us with free parking - not expected but much appreciated.

Stayed in November 2023

The view from our room was great & the room was spacious.

Stayed in November 2023

Front of hotel very difficult to find in the dark when relying on Google maps(took me to front of James hotel) and I spend a while driving in circles also because the check in area our front is incredibly small and I didn't know exactly where the guest parking was to just go there instead. It would also be great if there were access from the back of the building so we don't have to carry our luggage all the way around.

Kids loved the water slide

Stayed in November 2023

Booked 2 rooms and we were placed 3 floors apart, would have liked consideration that when booking 2 they need to be together

Clean, room and bed was comfortable , very centralized

Stayed in October 2023

The hotel offered an extended stay; I responded that I had two double rooms and the extension would be required for both or not at all. They confirmed that both rooms could be extended. When we checked in the rooms had been downgraded to single rooms and the original rooms reassigned. The staff was lovely and got us double rooms but the rooms were no longer on the same floor. It was a bit inconvenient.

Great location.

Stayed in August 2023

Bed was hollowed out very uncomfortable

Staff were terrific pool area was nice

Stayed in September 2023

close proximity to shopping, restaurants, walking the river path

Stayed in August 2023