655 Burrard Street, V6C 2R7 Vancouver, Canada
#35 of 71 hotels in Vancouver
Guests' ChoiceBased on 1488 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.6
Staff
8.9
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 27 September 2024
Gina
AustraliaOn higher pricing
Very central
Stayed in September 2024
Reviewed: 25 September 2024
Ian
United KingdomBed was too soft-but personal preference. Paper cups for beverages in the room-should be pottery/ceramic.
Location, excellent staff.
Stayed in September 2024
Reviewed: 25 September 2024
Ronald
United StatesThe elevators in the building are weird and take forever. Everything else is great.
Great location, clean and friendly. We had a room with a balcony at a high floor which was breathtaking.
Stayed in September 2024
Reviewed: 22 September 2024
Andrew
United KingdomStrange noise between 7 and 8 am from floor above us, mechanical like heavy machinery, it wasn't the lifts, but strange and it woke me up. Much worse on day 1 than day 2. The prices seemed high
Location in downtown area Starbucks for breakfast Parking available
Stayed in September 2024
Reviewed: 22 September 2024
Wendy
United StatesThe breakfast is too simple such as fried eggs, scrambled eggs, coffee, orange juice and fresh fruits. I think it will be a big plus if adding some Asian breakfast such as congee, bon, or soybean milk.
The lady at the front is very friendly to answer questions and very kindly to let us check in earlier when we arrived earlier.
Stayed in September 2024
Reviewed: 21 September 2024
Ann
United StatesThe room was supposed to sleep 3 adults. I’d agree IF there were 2 queen size beds but since they were full size, we had to pay additional money to get a roll away bed delivered to be able to sleep at all.
Walking distance to cruise terminal and many other sights.
Stayed in September 2024
Reviewed: 20 September 2024
Diane
AustraliaNothing
The location was perfect. The bed was comfortable. Staff very helpful.
Stayed in September 2024
Reviewed: 15 September 2024
Ruth
AustraliaLobby always seemed crowded, especially near Starbucks entrance
Location to cruise terminal was great and room was comfortable and modern. Staff were great and provided us with early check-in which was greatly appreciated after a 14hr flight.
Stayed in August 2024
Reviewed: 13 September 2024
Jane
United KingdomCentral
Stayed in September 2024
Reviewed: 12 September 2024
Julia
United StatesGreat location—within walking distance to restaurants,shopping
Stayed in September 2024
Reviewed: 10 September 2024
Roxie
CanadaAll was good
Excellent location and breakfast.
Stayed in September 2024
Reviewed: 9 September 2024
Samantha
CanadaThe beds are too soft.
Great location, really good breakfast, and they've got Peleton bikes!
Stayed in September 2024
Reviewed: 9 September 2024
Ian
AustraliaNothing
Nice hotel. Comfortable modern room. Good bar.
Stayed in August 2024
Reviewed: 5 September 2024
Fredeline
United StatesToo expensive . Spent almost $700 a night including parking and a small chihuahua with us .
Next to 24 hour McDonald and Tim Hortons restaurant and less than 15 mins walking distance to Canada place.
Stayed in September 2024
Reviewed: 4 September 2024
Oksana
CanadaParking was not included
Very comfortable and clean room with comfortable beds. The room was quiet, we got a good night's rest.
Stayed in August 2024
Reviewed: 4 September 2024
Delfino
United StatesThe room was reserved for a party of four adults and there were only three towels and two cups. The balcony was not inviting and needed some cosmetic maintenance.
The beds were comfortable and the coffee machine in the room was nice. The staff at registration were very nice, both checking in and out.
Stayed in September 2024
Reviewed: 3 September 2024
Melinda
United StatesNone
Location, amenities
Stayed in August 2024
Reviewed: 3 September 2024
Parul
United StatesNothing negative to say. One of the best Breakfast we had.
Stayed in August 2024
Reviewed: 2 September 2024
Gena
United StatesCoffee in room is much too weak.
Excellent beds and linens!
Stayed in September 2024
Reviewed: 30 August 2024
Mahdi
United StatesNone
I like decorating room and nice out side view, cleaning room it was really clean totally I enjoyed my travel with hyatt hotel, thank you 🫡
Stayed in August 2024
Reviewed: 30 August 2024
Wheat
United StatesSheets had tear.
Location was good. Across street from train. Staff helpful.
Stayed in August 2024
Reviewed: 27 August 2024
Dennis
United StatesThe pillows were horrible, you lay you head down and there was no cushion or support.
Room was very comfortable. Very impressed with security/elevator to /from room set
Stayed in August 2024
Reviewed: 26 August 2024
Danny
United KingdomNothing that experienced was bad so nothing to note.
The hotel and room were fantastic. The staff where also amazing in particular Ivan who help us with our luggage was amazing with the children and helped us get localised and gave brillliant advice for what to do and what to see while in the city. Very friendly and helpful. After this stay we went on to the pan pacific as this was above the port, something we wish we hadn’t as it was nothing compared to the Hyatt. We will definitely be back I. The future.
Stayed in August 2024
Reviewed: 24 August 2024
Leanne
AustraliaThe coffee in rooms is terrible. And giving guests whitener is horrible. I don’t mind an instant coffee or tea in my room early morning or later in the day. You need to add more sachets of sugar and tea, normal tea, and get rid of those pods and machines. If there was real milk it might taste better. And the light on balcony is on way too late. Don’t even know why it needs to be on when no one is out there. It was difficult to go to tt. I like to leave curtains open a bit but impossible with that light shining in.
Its location is fantastic Loved the elevators how they informed you which one to take. The room attendants were very efficient yet not intrusive.
Stayed in August 2024
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