1000-5001 19th Street, T4R 3R1 Red Deer, Canada
#13 of 26 hotels in Red Deer
Guests' ChoiceBased on 494 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.7
Value for money
8.2
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 September 2024
Jayson
CanadaMaybe the breakfast it’s not really hot
It’s close to the venue that I went for concert
Stayed in September 2024
Reviewed: 16 September 2024
Josphine
CanadaBed smells like old. My skin is itchy from the bedsheets. And heard all the walking, running from the ceiling.
Facilities fine. The room is clean Breakfast is fair but not much.
Stayed in September 2024
Reviewed: 15 September 2024
Johns
CanadaCan't think of anything
The room, and the staff was good.
Stayed in September 2024
Reviewed: 13 September 2024
Angela
CanadaWhatever is used to get rid of smoking smells or other smells is not good, its not an invitig scent in the room, ou can tell someone must have smoked in the room. It was also weird to see people taking take containers of the breakfast, ehich depleted most of it.
The breakfast, the room with USB phone plugs and the pillows were great! The staff is also very helpfull ad friendly. I always stay here when im in town.
Stayed in September 2024
Reviewed: 9 September 2024
Deanbanfield
CanadaBathrooms a little rundown and could have better tvs
Breakfast was great, lots of selection, staff was very helpful.
Stayed in August 2024
Reviewed: 29 August 2024
Ma
CanadaFriendly staff and comportable bed
Stayed in August 2024
Reviewed: 21 August 2024
Sarah
CanadaThe first room we were given (301) was VERY uncomfortable. The beds were the worst I’ve ever sat on. Also, only 1 of 3 lamps turned on. I went downstairs and the front desk kindly gave us a newer room on the bottom floor. It was 1000 x’s nicer than the first room!
The breakfast was good—just what you’d expect at a hotel like this. One member of the breakfast staff was quite grouchy to people, but mostly it was a good experience.
Stayed in August 2024
Reviewed: 20 August 2024
Carolin
CanadaThat I received a text at 8am in the morning telling me that I can check out through a text message 🙁
Stayed in August 2024
Reviewed: 19 August 2024
Rowena
CanadaJust because we had 3 people in one room it would be more convenient to have a sink outside of the bathroom.
Good breakfast options, comfortable rooms and helpful staff
Stayed in August 2024
Reviewed: 19 August 2024
Susan
CanadaThere were little black bugs all around the slide at the pool & the hot tub looked dirty.
Very pleased with everything. The beds were super comfy, the room was clean, check-in was very easy, decent value. The breakfast was good with lots of variety and the staff preparing breakfast were wonderful. Nice to know bringing our dog is an option next time.
Stayed in August 2024
Reviewed: 16 August 2024
Elizabeth
CanadaRoom could have been checked over for cleanliness better The check out text could have been sent the night before vs while sleeping
Proximity to the venue I was attending Pool was clean Staff was friendly Breakfast was decent
Stayed in August 2024
Reviewed: 14 August 2024
Lawrence
CanadaYour Wi-Fi sucked kept cutting out nothing for kids to watch on TV should have demand or be able to buy movies.
The waterslide was great for the kids.
Stayed in August 2024
Reviewed: 11 August 2024
Michele
CanadaNothing
Nice quiet room that was a nice size. Breakfast was very good.
Stayed in August 2024
Reviewed: 10 August 2024
Saskatoon
CanadaOur stay followed a long, holiday weekend. When we went for breakfast at 9:00 a.m. there weren't many choices available. I understand the holiday weekend had depleted their supplies. I have had a discussion with the management, they apologized and said they would do better in the future.
The staff was very friendly and helpful. The location of the hotel was easy to find. Our room was clean and the beds were very comfortable. We were travelling with our small dog, our pet friendly room was large and close to an exit, making it easy to take our dog outside. As our room was a pet friendly room, it had been cleaned very well prior to our stay as our dog was not aware of any previous pet scents or odours.
Stayed in August 2024
Reviewed: 5 August 2024
Aungshu
CanadaGreat location. Great value as well. Will definitely stay again.
Stayed in August 2024
Reviewed: 5 August 2024
Mark
CanadaNot enough tables for breakfast only few tables
Stayed in July 2024
Reviewed: 4 August 2024
Jo
United KingdomLarge, light, clean room. Good location-close to supermarkets, restaurants and coffee shops. Dairy and gluten free alternatives available at breakfast.
Stayed in August 2024
Reviewed: 23 July 2024
Audrey
CanadaFriendly staff, very clean facilities.
Stayed in July 2024
Reviewed: 19 July 2024
Alexander
United KingdomThe room was a good size and good air conditioning unit.
Stayed in July 2024
Reviewed: 17 July 2024
Suzanne
CanadaThe remote for tv was not working
Stayed in July 2024
Reviewed: 13 July 2024
Girlie
CanadaBreakfast should have been better if there's bacon and waffles as the children was looking for it, but we still had a good breakfast though.
Request granted for the 3 rooms booked to be close to each other. Room size was good and comfy bed. Everyone slept well! The children enjoyed the pool. The slide is a plus!
Stayed in July 2024
Reviewed: 7 July 2024
Traci
CanadaHe pool are was super noisy and small and had no towels at all in it.
It was easily accessible and close to the venue for the run we came for.
Stayed in July 2024
Reviewed: 5 July 2024
Andy
CanadaN/a
Older rooms, well kept and clean!! Staff was amazing and so helpful! They had awesome gluten free options for breakfast!!!!
Stayed in July 2024
Reviewed: 5 July 2024
Huma
CanadaNone
Location
Stayed in July 2024
Grantham, UK
Rio de Janeiro, Brazil
Paray-le-Monial, France
San Martín de los Andes, Argentina
Toruń, Poland
Saint Ignace, USA
Järna, Sweden
Shuyang, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content