Newtown Barracks, Kings Park, 000000 Belize City, Belize
#21 of 22 hotels in Belize City
Guests' ChoiceBased on 196 hotel reviews
5.7Cleanliness
6.7
Comfort
6.8
Location
7.7
Facilities
5.7
Staff
7.3
Value for money
6.0
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Pauline
Belize1. The fruits were not covered. 2. The breakfast was not hot. 3. The tables that were not occupied needed to be cleaned. 4. Not enough wait staff
Stayed in May 2024
Reviewed: 20 April 2024
Brad
United StatesRoom was very dated for a Wyndham. Service at dinner was slow. Food at breakfast was very slow, especially getting the eggs out.
I liked the comfortable mattress the most!
Stayed in April 2024
Reviewed: 5 April 2024
Dorne
United StatesVery dated property and overpriced . Not enough pool chairs, Old style air con, curtains covered most of the air flow.
The buffet breakfast was included in the price and had good options. Front desk was helpful and friendly. The pool as clean and huge. Room as decent and clean. outside the city center, and right on the ocean but with a sea wall so no beach. Very friendly and helpful breakfast staff.
Stayed in April 2024
Reviewed: 1 April 2024
Frances
United StatesRoom outdated. Chair was torn and did not match color to foot stool. AC leaked at night so water on floor in morning. Bathroom definitely needs upgrade as no stopper for tub and showerhead was bad condition. Nothing like pictures on site
Breakfast was just okay but not worth the $15
Stayed in March 2024
Reviewed: 29 March 2024
Brad&marie
United StatesAte dinner in the restaurant it took 40 minutes to get our dinner,service was slow,it was not busy two other couples were there.The dinner was not good,we had shrimp scampi,noodles were vere over cooked and the sauce was tasteless, we ate it because we were very tired from our trip but left the restaurant hungry.
Breakfast was ok more selections would have been better.
Stayed in March 2024
Reviewed: 7 March 2024
Mike
United StatesFalling apart
Clean, however in disrepair
Stayed in March 2024
Reviewed: 3 March 2024
Janett
United StatesThe TV channels were local, our phone did not work, the breakfast to me was not good.
The location was great and we had an ocean view which made it more spectacular. I like that house keeping comes everyday. The property has so much to do inside as well like a Casion, movie theater, pool, bar, massages, poker, food. The staff was also super friendly and helpful.
Stayed in February 2024
Reviewed: 14 February 2024
Sophia
CanadaBreakfast could've been better, I was hoping for some fry Jack since as it is Belize signature breakfast.
this was my second time staying there , I don't have much issues. It is not luxury but it is really doable for a night or 2 stay. Location is great as well.
Stayed in February 2024
Reviewed: 27 January 2024
Trav
United StatesThe building needs a remodel. The staff were not very friendly or helpful.
The ocean view is impressive
Stayed in January 2024
Reviewed: 17 January 2024
Kristal
United StatesVery outdated
Free breakfast
Stayed in January 2024
Reviewed: 19 December 2023
Jason
United StatesPlace is old
Location
Stayed in November 2023
Reviewed: 30 November 2023
Carola
GermanyThe room wasn't ready, even though we checked in 3 hours after official check in time. Management seems to have too few staff members for too much work. We had no towels in our room and I didn't realise it until I was already undressed. Fail...also- the room had two double beds squeezed into it and there was hardly any room to move about or open a suitcase.
The view of the ocean was great. The bathroom was spacious. The breakfast was good and sufficient.
Stayed in November 2023
Reviewed: 24 November 2023
Cindy
CanadaExpensive, drinks and food, restaurant didn’t open till 7am, early risers got no coffee. No machines in room. Pool closes at 730, went for a swim scary. No lights on pool. Security said there broke. Go out side to waterway. Nowhere to sit no benches one rickety fold up chair would never stay there again.
Stayed in November 2023
Reviewed: 23 November 2023
Yang
United StatesThe facility is too aged and it indeed needs a remodel.
The location is good and it's a walking distance with little luggage to the pier for the boat ride to the islands.
Stayed in November 2023
Reviewed: 20 November 2023
Macey
CanadaThe rooms were not as nice or clean as expected, and the food was very subpar for the price and cold when we received it.
We loved the check in lobby and the location. Very close to both airports and is water front. Also close to a shopping centre and food locations. The hotel itself had spa services, poker, pool, a movie theatre and more. The beds were exceptionally comfortable. Probably the most comfortable hotel bed I've ever slept in!
Stayed in November 2023
Reviewed: 12 November 2023
Kimberley
JamaicaDoor keys kept giving issues for myself and my collegues. We had to keep reactivating them. This unfortunately meant us having to go back to the front desk after making the journey to our rooms. Also, the place could probably use a facelift within the next few years, just to keep up on quality and aesthetics.
Breakfast was a pretty basic continental variety. It included scrambled and boiled eggs, pancakes, toast, cereal, small cuts of cheddar cheese, ham slices, fruits, juice, and hot beverages. Based on what I experienced, it's the same menu each day. With such a small variety, this isn't somewhere I would look to have breakfast daily if I were staying for a week or more. The room was good. It had enough space for storing clothing if you're the type to unpack your suitcase. I had a view of the sea which I believe most if not all persons would based on where all the rooms are placed. The bathroom was clean enough and all the usual accessories were there, i.e., rag towel soap etc. The room also had a TV with enough stations to keep you occupied while in the room. The location is pretty ideal. Located close to some great restaurants/bars and the park which has street food as well as the best/most affordable gift shop I have ever been in. Overall, it is a good place to visit if you are traveling for business or planning to be out for most of the day on tours during your vacation. It has a pool, gym, and movie theatre to enjoy while you are there. Someone offering tours is also located in the hotel lobby which is convenient.
Stayed in November 2023
Reviewed: 30 October 2023
Jodi
United StatesThe location of this property was good. Lots going on in the park on a Saturday night!
Stayed in October 2023
Reviewed: 29 August 2023
Middleton
United StatesThe rooms are a bit outdated and need an upgrade particularly the furniture. I had family staying at other hotels in the area and the rooms were more modern for either the same price or cheaper.
Staff was friendly especially the restaurant/bar lounge staff.
Stayed in August 2023
Reviewed: 1 August 2023
Pamala
United Statesrestaurant was very bad. Bad service. Over priced and staff acted like they didn't like their jobs. The bartender at the side bar was great and very helpful.
Stayed in July 2023
Reviewed: 23 July 2023
Simmons
United StatesOk wasn't great
Stayed in June 2023
Reviewed: 29 June 2023
Rhonda
BelizeIt’s looking old and needs some work
The pool area and the restaurant and bar.
Stayed in June 2023
Reviewed: 22 June 2023
Casey
United StatesThere was mold in the bathroom. The people working breakfast were extremely rude. My son would have loved some games after seeing the adult rooms.
The food was good. Portions were too big. Someone should have suggested we shared. The waitress at dinner the first night there was incredibly nice!!
Stayed in June 2023
Reviewed: 26 April 2023
Hehn
Canadarun down.
the pool was nice
Stayed in April 2023
Reviewed: 14 April 2023
Daniel
GermanyThe rooms were a little dated and could use some renovating.
Friendly staff.
Stayed in April 2023
Kingston, Jamaica
Rome, Italy
Lincoln, USA
Turin, Italy
Saint-Exupéry, France
Poreč, Croatia
Funchal, Portugal
Sibiu, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content