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Reviews of The Big Five Lodge

12 Mogoditshane, Gaborone, Botswana

#27 of 28 hotels in Gaborone

Guests' Choice

Review score

Based on 87 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.3

  • Location

    6.2

  • Facilities

    5.6

  • Staff

    7.6

  • Value for money

    6.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 13 April 2025

    5.0
    It was a very short stay. Hassle free.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The property is a bit neglected. It needs some TLC.

    Staff extremely friendly and helpful.

    Stayed in April 2025

  • Reviewed: 24 March 2024

    5.0
    We enjoyed our stay. Problem - Only 2 channels & to change them you need to go reception.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    Breakfast - Too much of easy/quick to make stuff, e.g. beans, french polony.

    Friendly and welcoming staff.

    Stayed in March 2024

  • Reviewed: 2 February 2024

    4.0
    Not that exciting
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Water is not always available and the shower floor cracked.

    It’s inside a big secure yard

    Stayed in December 2023

  • Reviewed: 10 January 2024

    5.0
    i did not spend time at the lodge. There is actually nothing to do there. we went out everyday .
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights

    The location is bad, the area looks very risky and very dodgy i must say.

    I did not have breakfast there; the dining area was not appealing. Too dull. The swimming pool was not functional. very disappointing. the bathroom door lock is not functional, and the main door lock is also malfunctioning. the whole place needs a good revamp.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    5.0
    The rooms are spacious, staff is friendly
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    very low water pressure

    Friendly staff

    Stayed in December 2023

  • Reviewed: 27 June 2023

    4.0
    The place has an admirable African touch, but needs some attention. Great personnel!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights

    The beddings seemed old. The whiteness of the sheets is lost. Water was a challenge The cistern cover in my room was broken The lock for the door need much attention The aircon was not 100%, for the cold period I stayed there it was very uncomfortable

    The staff were helpful, responsive and very friendly. The ladies who processed my checking-in and the Gentleman who processed my check-out were angels. They are rare gems. The restaurant staff were equally good and helpful.

    Stayed in June 2023

  • Reviewed: 27 February 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The facility is out dated. No plugs, we had to go ask. The interior is old and looks really bad. The pool was green on arrival *they did fix it the next day) There was a horrible smell at the restaurant, like dead animal or wrotten garbage bags. There were spider webbs behind the curtains ... floors polished with old car oil .. our feet still black. Food is way over priced. The food is ok but we could have found much better for that price. The rooms and restaurant does NOT look anything like the pictures.

    The staff was trying their very best to accomodate us. They went out of their way. From all the places qe've been they where the friendliest.

    Stayed in February 2023

  • Reviewed: 18 December 2022

    5.0
    staff were good but they couldn’t do anything about
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    no towels provided, I didn’t get the deal I paid for

    access to swimming, traditional feel about it

    Stayed in December 2022

  • Reviewed: 27 June 2022

    5.0
    The sheets are dirty and old
    • Business trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The sheets were dirty,they were coackroches inside the room,the aircon for room 6 was not working

    Nothing

    Stayed in June 2022

  • Reviewed: 31 March 2025

    8.0
    Very good
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I would recomend more TV channels.

    I loved the facility, swimming pool, food and hospitality. Car parks infront of your room and its locked. Waking up to the Sound of the guinea fowls and peacocks. I would go back again

    Stayed in March 2025

  • Reviewed: 23 March 2025

    1.0
    Very poor
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The facility is in a poorly maintained, the rooms were dirty and water supply was intermittent and the location is in a run down part of town. The fotos do not reflect an accurate depiction of the current state of the lodge.

    There is nothing that is note worthy.

    Stayed in March 2025

  • Reviewed: 3 January 2025

    1.0
    very poor very poor . probably the worst experience i have ever had in any hotel i have visited .
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights

    there was nothing that we did like and we left without staying . we arrived and we were the only guest in the whole place . insects and bugs everywhere the whole place smelt awful .like it had . had a fire . the rooms were like a prison camp . the staff were begging us to stay .. empty rooms all over empty hotel .. just utterly disgusting .. we had no choice but to leave . i am now in the process of trying to get a refund .. do not book this hotel

    did not have breakfast . When we arrived we did not stay as the hotel was apauling

    Stayed in January 2025

  • Reviewed: 31 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Water got finished

    Good food, lovely staff and peacocks

    Stayed in December 2024

  • Reviewed: 7 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The lady at the reception was very friendly. The lodge is beautiful.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    May be they should have their own branded Big 5 shuttle bus

    It felt more like home.warm staff great location.my kids really enjoyed their stay we wish we stayed longer. The hospitality and their shuttles was brilliant they treated us like we one of them we didnt feel.like we are guests at all wooow i would recommend this to many and i will always book with them on my travels

    Stayed in June 2024

  • Reviewed: 25 June 2024

    7.0
    for a first timer it was not bad
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night

    Security at the gate, a scrapyard in front of the location is scary

    indeed the breakfast was a normal one , not exceptional .Location of the area is not a satisfactory, not feeling safe around location.

    Stayed in June 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice and quiet !!! Spécial mention to the chef the food is very good !!! Breakfast and dîner

    Stayed in May 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee, sugar in the rooms.

    Breakfast No

    Stayed in April 2024

  • Reviewed: 22 March 2024

    10
    Absolutely wonderful. Staff was very helpful and friendly. Will visit again for sure.
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 3 nights

    cant relate to this question. Everybody was very friendly and helpful. Rooms were out of this world. Very neat and clean. Thank you for you hospitality!!

    This is absolutely a winner. Will most definitely be making use of this wonderful resort again. It was close to work, and very central. Thank you for the staff that was wonderful and very friendly.

    Stayed in March 2024

  • Reviewed: 27 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    One of the best experiences ever, it’s in a township but I couldn’t even tell because the staff was so amazing

    Stayed in January 2024

  • Reviewed: 6 January 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Broken aircon cold water and noise from the festival they held

    Nothing

    Stayed in December 2023

  • Reviewed: 3 January 2024

    1.0
    The Guest House need a serious renowvation
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Everything was bad according to the guest us that management is not good at all we even went to them to ask if they can refund us so that we can go somewhere .The electricity was finished from 3pm till past 10 pm no water they don't have the bedding to change and they are very bad .It was only us because we don't know the situation .I regret the day I book there everything must be renewed .It was bad we even want to leave before time because of the situation.

    The staff were good

    Stayed in January 2024

  • Reviewed: 9 December 2023

    7.0
    Comfortable stay accept for the wifi
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi very poor

    The facilities is amaising.

    Stayed in November 2023

  • Reviewed: 14 August 2023

    1.0
    Very poor
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There was no running water in my room 5 this morning...

    Stayed in August 2023

Showing 1 – 25

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