Av. Eng. Roberto Freire, 5248, Ponta Negra, Natal, CEP 59090-000, Brazil
#22 of 137 hotels in Natal
Guests' ChoiceBased on 44 hotel reviews
8.9Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
8.8
Value for money
8.7
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 2 August 2024
Vittoria
PortugalCheck-in took longer than expected. The room was not ready when we got in (no bedsheets and towels). No possibility of an early breakfast (to go on a trip organised by the hotel), even though it was ready.
Location, garden with the swimming pool and the breakfast
Stayed in August 2024
Reviewed: 23 June 2024
Tulio
BrazilHelpful staff
Stayed in May 2024
Reviewed: 26 May 2024
Giovani
BrazilJacuzzi.
Leisure are and facilities.
Stayed in May 2024
Reviewed: 29 August 2023
Aureni
United KingdomFrigobar empty
Staff very helpful and attentive
Stayed in August 2023
Reviewed: 3 April 2023
Jose
BrazilHotel top de mais
Stayed in April 2023
Reviewed: 24 January 2023
Ragnar
NorwayThere could have been a couple of chairs and a table at the veranda.
Breakfast was OK - missed orange juice. Otherwise OK
Stayed in January 2023
Reviewed: 14 October 2022
Marcia
United Kingdomnot be able to have breakfast before 7, when the hotel has a offer of activities , but doesn’t allow you to have at least 15 to 7 breakfast
spotless clean
Stayed in October 2022
Reviewed: 24 March 2022
Aline
BrazilThe beds were super comfortable and big, which we loved. Breakfast was delicious, a very sympthetic lady makes tapioca and omelette on the spot for you, whichever flavour you want. The staff in general was so nice, I want to give them a big compliment. Especially Daniel from maintenance of the breakfast area went above and beyond to help us during our stay.
Stayed in February 2022
Reviewed: 13 January 2022
Renata
Denmarkpool cleaning, restaurant food delivery time (took long time when we ordered food, it was faster to go out and eat than ordering there), poor kids area (playground) and difficult access to the beach for elderly people.
room cleaning, pools (cold and warm), service, location (thousand options nearby), room service, staff, 24h reception, breakfast (variety and fresh omelette or tapioca), live music,
Stayed in January 2022
Reviewed: 27 December 2021
Iarafelicio
BrazilEstrutura do hotel e as piscinas.
Stayed in December 2021
Reviewed: 10 November 2021
Scott
United StatesMusic was too loud, our room was over the restaurant. very bad wifi
The breakfast was great, very good location near the beach
Stayed in November 2021
Reviewed: 1 January 2024
Luis
BrazilIt is not clean. Unfortunately my son woke up one night with a cockroach walking over him in bed. I also saw dead cockroaches on the corridors, so it was not a one-time event.
Stayed in December 2023
Reviewed: 10 April 2023
Nimat
BrazilThe beds are uncomfortable and the front desk staff was not friendly.
Breakfast was ok, but basic.
Stayed in April 2023
Reviewed: 29 March 2023
Amaro
Brazilair conditioning broke, too much hot (no climatized areas), staff was with few people, breakfast rotation almost didn’t happen. staff was also lazy and slow to do anything
the hotel structure is well maintained
Stayed in March 2023
Reviewed: 22 March 2023
Robert
United Statesbalcony was small
nice pool area
Stayed in March 2023
Reviewed: 1 March 2023
Jacob
AustriaThe music in the common area (pool/restaurant) was often unbearably loud to the point where we could hear it in the room even with all doors/windows closed. We called and asked them to turn it down and they either did not at all or turned it down for five seconds and then turned it right back up. I don't understand the need for the music to be this loud! Mercifully the loud music stops at 9 every night. Music = good. Music so loud you cannot have a conversation = bad. Nobody wants this.
Great breakfast and excellent location/facilities/rooms. Near the beach and has an excellent pool as well. The check-in and check-out were easy and the wifi was usually just fine.
Stayed in February 2023
Reviewed: 15 January 2023
Sarah
IrelandThe bathroom is ultra-small. The shower room is minuscule, so you might have trouble if you are a bigger person.
THe hotel looks nice and quite new. WiFi works well in all areas of the hotel so we could also work by the pool. Breakfast was excellent with a great variety of options. We only stayed for a night but the thought the restaurant and service was quite good.
Stayed in December 2022
Reviewed: 9 January 2023
Evandir
BrazilRasuavel
Stayed in January 2023
Reviewed: 12 November 2022
Daniel
BrazilSmall updates to the room would make a considerable difference in the hotel's quality perception.
The hotel staff was friendly and helpful. The property is close to the beach, and access to it is fine and easy. Breakfast was fair and there are nice swimming pools at the hotel.
Stayed in November 2022
Reviewed: 24 September 2022
Isabel
SwitzerlandThe room had a balcony facing the opposite wall, our bedsheet was too small and you could see the matress, it smelled very bad in the room.
Garden is very nice amd breakfast buffet was very good.
Stayed in September 2022
Reviewed: 3 September 2024
Paul
United StatesThere are no comments available for this review
Stayed in September 2024
Reviewed: 6 July 2024
Florian
GermanyThere are no comments available for this review
Stayed in July 2024
Reviewed: 29 June 2024
Maria
ChileThere are no comments available for this review
Stayed in June 2024
Reviewed: 26 May 2024
Vinicius
BrazilThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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