Praça da Inconfidencia 12, Petrópolis, CEP 25610-090, Brazil
#37 of 46 hotels in Petrópolis
Guests' ChoiceBased on 62 hotel reviews
8.3Cleanliness
8.4
Comfort
8.2
Location
8.7
Facilities
8.0
Staff
9.1
Value for money
8.2
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 September 2024
Robson
BrazilBroken elevator, weak wifi, location (not so safe at night)
Breakfast, location (close to many tourist places), swimming pool, hot shower
Stayed in September 2024
Reviewed: 11 February 2024
Rimmer
NetherlandsNoise of the street
Was according to the description, clean and tidy and simple
Stayed in February 2024
Reviewed: 4 January 2024
Amanda
BrazilThe elevator was not working. We had to go upstairs carrying our heavy luggage.
The style was extremely beautiful.
Stayed in January 2024
Reviewed: 13 November 2023
George
United KingdomThe noise in the room was quite loud as the hotel is close to a busy bus station. However we still had a good nights sleep.
Great Service from the staff. The pool/leisure area was great and a nice bonus. Perfect breakfast, lots of options. Beautiful restaurant with some great beers. We liked the rustic style of the hotel area and bedroom.
Stayed in August 2023
Reviewed: 21 October 2023
Philipp
GermanyAll in all, we were happy with our stay
Staff was really friendly and helped us a lot during our stay. The rooms are nice and clean, breakfast is really good and plenty.
Stayed in October 2023
Reviewed: 15 October 2023
Denis
Brazil- No parking - Poor options in breakfast - Room curtains damaged
- Location
Stayed in October 2023
Reviewed: 2 September 2023
Tom
FranceExcellent price quality ratio. The pool is rather small, but big enough, and nicely complemented by two jacuzzis in the relaxing pool area. Breakfast was also very good.
Stayed in August 2023
Reviewed: 25 August 2023
Majjah
SwedenThe pool was dirty and the breakfast underwhelming. I missed a bedside lamp. The elevator was broken but the staff kindly brought my bag upstairs. It was extremely loud from both the street and from the hallway.
The pool area and the location.
Stayed in August 2023
Reviewed: 11 July 2023
Newton
BrazilThe noisy bus station in front of it, some moss and humidity in the toilet, elevator broken.
The restaurant, the swimming pool and the historical environment of the hotel.
Stayed in July 2023
Reviewed: 25 May 2023
Marcel
ArgentinaThe room was not was I expected
Overall the hotel has very good installations but the rooms do not correspond with the rest, the pool was superb, the breakfast area and breakfas was super but the room was not what I expected
Stayed in May 2023
Reviewed: 12 September 2022
Christian
GermanyBreakfast staff could be more friendly!
Friendly staff at the reception! Nice pool!
Stayed in September 2022
Reviewed: 11 July 2022
Wallace
Canadaour room wasn’t cleaned at all since we arrived. bedding and towels not changed.
I enjoyed the location.
Stayed in July 2022
Reviewed: 6 May 2022
Ekaterina
Francethe room was « tired », you have to pay for parking (and it’s on the opposite side of the street).
location & breakfast are great, also stuff very nice and helpful.
Stayed in May 2022
Reviewed: 15 August 2024
Pieter
NetherlandsThe photos on Booking.com do not show the rooms. The rooms need renovation. For some it might be an authentic feeling of an old building. We changed from a front room to a back room to avoid noise from the street.
The staff is very friendly and helpful. The rate was low, so stay was according to my expectations. Our stay was only 1 night. Swimming pool is small. Having said that the leisure area is new and great place to be. The staff at breakfast is kind and there is enough choice of food and drinks. Parking is opposite the hotel and has a reduced rate.
Stayed in August 2024
Reviewed: 6 June 2024
Larissa
BrazilI only liked the location, which is excellent.
The hotel's strongest point is its excellent location. My only request through booking had been for a quiet room, but I was accommodated with young children in front of the bus station, with bus noise 24 hours a day. The room only had beds, with no shelves, bookcases, or chairs to hold personal items, which had to be left on the floor. The hotel did not provide room cleaning or bathroom trash removal without any explanation. During breakfast, when items like eggs or milk ran out, they were not replaced. In my opinion, they do not meet the quality they advertise. As a result, I will not return to this hotel and do not recommend it.
Stayed in June 2024
Reviewed: 16 April 2024
Oconnor
BrazilFood not Great
Good location.
Stayed in March 2024
Reviewed: 18 February 2024
Jamer
BrazilEscada
Restaurante
Stayed in February 2024
Reviewed: 2 February 2024
Michael
United KingdomThe original room we booked was infested with ants so we had to change rooms. The rooms seemed dated and in need of some attention, I wouldn't recommend a stay here
The hotel is in a great location where you can access the city and tourist attractions within walking distance. The breakfast was also pleasant.
Stayed in January 2024
Reviewed: 7 January 2024
Gabriela
BrazilSmall and old bedroom Lost of stairs and it wan't clear in the description Ugly bathroom
Excellent breakfast Excellent location
Stayed in December 2023
Reviewed: 26 August 2022
Ana
ItalyGreat position, nice facilities
Stayed in August 2022
Reviewed: 25 April 2022
Vignesh
LuxembourgVery old furniture and fixtures.
The central location.
Stayed in April 2022
Reviewed: 27 November 2021
Viviane
Braziljacuzzi not clean and bedroom dirty floor.
good breakfast
Stayed in November 2021
Reviewed: 18 September 2024
Caio
BrazilThere are no comments available for this review
Stayed in September 2024
Reviewed: 10 July 2024
Alessandra
BrazilThere are no comments available for this review
Stayed in July 2024
Showing 1 – 25
La Toussuire, France
Tlacotalpan, Mexico
Sudbury, Canada
San Antonio, Spain
Pisa, Italy
Trieste, Italy
Bozcaada, Turkey
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content