Went to have a shower before checking out (only stayed for one night) and there was no hot water. Tried rotating the shower mixer tap both ways in case the cold feed and hot feed were plumbed the wrong way round (a lot are!) but it still just ran cold. Tried the mixer tap over the wash basin as well and still no hot water. This was the only major thing I could mark Scotty's Boutique Hotel down on, but from reading others' reviews it seems to be a common theme, and I'm afraid it's enough that it would put me off staying there again. The view from the balcony also wasn't up to much. The listing does say that it's an inner-courtyard view, but there's an overgrown tree which was virtually encroaching onto the balcony; could do with cutting back really. A fridge would have been a good addition to the room as well. There's one shown in some of the photos of the room and it says that there is a minibar, but there was definitely no fridge in my room.

The location is excellent; six minutes' walk from Serdika metro station and three minutes' walk from a big Billa supermarket. The gentleman that checked me in and out was brilliant. He spoke excellent English and was very friendly and funny. The air conditioning in the bedroom was excellent and the bed was very comfortable, if a little low to the floor. I disagree with previous reviewers, Greg and Paul, I like a soft mattress and I like a wet room!

Stayed in June 2024

Haven't got warm water the second day of my stay

Location Price

Stayed in May 2024

Everything what people before me saying is true. Everything is old, beds are basically on the floor. If you are for 1 night is passable.

Great location, good WiFi. Working fridge (although dirty)

Stayed in May 2024

The walls, esp. the door, were very thin and the whole morning we could hear people outside our door probably cleaning the other rooms, so audible as if they were in the room with us. The mattress of the supposed double bed was two mattresses, which would've been fine if they didn't slide away from each other and make a hole into which we slid sometimes. Many things were imperfect in the room - the air conditioner worked but was kind of busted, overall there were many details that made the room look run down and needed TLC. The bathroom was also very small.

The location was great. The staff was nice to us. Because we were on the upper floor there wasn't much noise from outside.

Stayed in April 2024

Room was a well kitted out but certainly in need of TLC and update.

Great location and convenient for Serdica Metro/airport . Cheap and ok for one night

Stayed in April 2024

The noise of the areator in the bathroom and the pillows.

Location is very central. The room is quite cleaned and comfy with sofà, fridge, kettle.

Stayed in April 2024

It was rather noisy and not too clean. Also it smelled cigarettes in the bathroom for half of the stay.

The bed was very comfortable

Stayed in March 2024

Cleanliness and bathroom very small

The location is close to everything, The host was very kind and professional

Stayed in March 2024

It doesn't have a lift and there are many floor and we had very heavy luggage...

The staff helped me out with my heavy luggage.

Stayed in December 2023

Room abit dated and old. Toilet is also abit old and has musty smell. The bed is abit low and too soft.

Great location and very helpful nice staff!

Stayed in February 2024

Comment - staff are obviously GPS slaves. Because I arrived late at night, in the morning wanted to confirm my way back to the Metro. The description to turn right, turn lert and walk....... Well, my instinct was to turn left agaain, and I recognized building from the night before, and Metro was Close. As an old high tech sales type I am not obsessed by GPS, for instance, I bet I Know the neighbourhood Better than they do, With nomap. Not a criticism, but a Sasd observaton on a younger generation Trusting say Google Maps. When still working as a Real Esatate broker I saw Google Cannot be trusted.

Close enough to the Metro

Stayed in February 2024

it was in a central area, but the bed was broken, sleeping on a mattress would have been better

Quiet

Stayed in December 2023

Not the tidiest of accommodation, looks a bit run down, if that was the deluxe room, then I would not want to stay in the basic ones.

Easy check in, location very good for metro, centre and restaurants. Reception guy was very pleasant and helpful.

Stayed in February 2024

needs repairs to small things

Stayed in February 2024

In the bathroom, there wasn't a proper shower, and generally, I didn't find it comfortable

The hotel is located in a very strategic position, close to the center and bus/tram stop.

Stayed in December 2023

The bathroom not very practical; especially the shower was not very good, there was a tiny hole for the water to run and long, long curtain which would not protect against floods when taking a shower, so I just didn´t do it.

The location was really good, very near Sofia´s main sights and easy to find the bus station. I liked my single room quite comfortable.

Stayed in January 2024

Stained sofa must to be changed Cracked head shower On bathroom is missing drywall panel to cover the roof & I've notice a broken tile on bathroom entrance stair Low TV channels (Independently was a Smart TV)

Room view & terrace Smart TV Magnetic entrance door Bed mattress and pillows Availability through WhatsApp by the owner Rooms are named on most iconic worldwide cities Position on city centre, just 5min walk away from Serdika metro station.

Stayed in January 2024

I liked the location and the staff is friendly. Simple no frills place to sleep.

Great location, dead centre and close to the Metro. They seem to have troubles arranging the right room for the right guest as I was there 2 times now and both times something went wrong, but it was fixed fast.

Stayed in December 2023

Room was marketed as deluxe but there were quite a few faults: bathroom door could not lock, tile missing from bathroom ceiling, beds were very low and uncomfortable, tv was not working. Also there were a lot of stairs (not very baby friendly if travelling with babies)

Very central location, the view from the balcony was very nice. The price was good.

Stayed in December 2023

Never responded to my email about a double bed.. ended up with small single bed

Location

Stayed in December 2023

hotel a little dated, just needs a handyman to fix broken bits. location exellent.

Stayed in November 2023

Wasn't the cleanest but besides that it's about what you would expect for the value. Was happy to stay there

Great spot in the middle of Sofia. Close to train stations and other amenities. Was good value too

Stayed in November 2023

I have stayed there last year I had a better room. This year I got the Sofia room I'm so sorry but was terrible. From under the bed they were falling the woods and then the pillow was sofa pillow inside in pillow case. The towels had a weird smell and the curtain was broken so neighbours they were able to see inside in the room. Plus someone that stayed there before put a gum to stick the curtain on the wall so looks dirty and disgusting.

The location was great close to the main attractions of Sofia and to some 24h shops

Stayed in November 2023

Cleaning of room. My room was very dirty and I had to ask to reception to give me back money to change hotel. I'm apologize but for me it was not comfortable stay a in unsatisfied place.

Custom service. Hotel give me back all money after my booking request. Very very gentle.

Stayed in November 2023