Breakfast limited as busload of tourists ate everything as soon as breakfast opened at 7am. No fault of hotel but they were slow replacing hot food. Maybe deliberately so people didn’t come back for seconds

Excellent facilities, great view from balcony, exceptional food at Gardenia restaurant on site

Stayed in June 2024

Restaurant and breakfast are average.

Good, clean hotel with renovated rooms on the Danube. Staff is great and location is fantastic.

Stayed in June 2024

the Panorama Restaurant who is extraordinary, was closed. we only visited him from outside. Parking places are not marked.

SPLENDID VIEW, Large spaces everywhere. good price, perfect location.

Stayed in June 2024

Breakfast may be better. There were less food choices and taste was average. Rather to eat hot/fresh banitsa in Bulgaria.

Rooms were clean an renewed. Employees were friendly.

Stayed in June 2024

The only negative aspect is related to reception staff, quite unfriendly

Everything was quite ok

Stayed in June 2024

From outside it is old style, but our room was fresh renovated Breackfast was okay Near the center of the town Friendly staff

Stayed in June 2024

Thought 10 euros for the dog was a bit steep. 5euros more appropriate.

Central location on the edge of the Danube where river boats dock.Secure parking included. Fab outdoor beer garden/restaurant. Excellent self service restaurant for breakfast. We were on 3rd floor. A deluxe room which had been recently refurbished. (3rd floor)I think there’s a rolling upgrade programme going on.

Stayed in June 2024

Great location, big room, comfortable matress, quiet and efficient AC system, big parking. I recommend the rooms with Danube view.

Stayed in June 2024

Black tea

Room comfort, location, parking

Stayed in June 2024

-

-great location within walking distance to city center, free parking, great view over the Danube river from the room; -huge room, with all the facilities and very clean; -people in the reception and on the Panorama restaurant nice and helpful; - good food at the restaurant; - breakfast was ok.

Stayed in May 2024

The elevators were somehow strange .

Very nice location with very nice view . Decent breakfast comfy bad and pillows .

Stayed in May 2024

Excellent location - 5 minutes away from the centre and right at the Danube promenade. Our room had wonderful view at the river. They allow pets so we were able to stay with our dog. Room was clean, spacious and well furnished. I think the hotel was relatively recently renovated. Breakfast was good with plenty of options. Staff was friendly and helpful. I would definitely recommend the hotel to visitors of Ruse.

Stayed in May 2024

The location is great.

Stayed in May 2024

Breakfast was ok, the selection was good, the hot food was not hot, not even tepid. They used heating units, but either they were off or they were broken, this was disappointing. My husband is disabled and in a wheelchair, someone parked on the disabled ramp in their car and it was very difficult for me to get my husband into the hotel. I spoke to reception and they advised they did not know who belonged to the car as they do not take car numbers. The person was inconsiderate, but think this is something the hotel should implement as most inconvenient for disabled people.

The view was of the city, but still nice. Got a nice comp upgrade. Location was great.

Stayed in May 2024

Cleaning could be better in some areas of the room.

Very nice and spacious room and bathroom, with beautiful views of the Danube. Breakfast was very good. Location is also very convenient, only 5 min on foot to the center of the city.

Stayed in May 2024

Two rooms in a suite doesn’t have a separation with a door or blinds. Restaurant had less options to eat.

The view from windows are amazing. Clean, good breakfast.

Stayed in May 2024

The stairs and the luft

The location and the large room

Stayed in May 2024

One minor niggle - the smell of smoking on the floors. We believe that people smoke at the end balconies and this wafts in to the bedroom floors.

Excellent location on the Danube as we wanted. Good breakfast with a variety of foodstuffs and fresh honey off the comb which is delicious in yoghurt and on toast. Spacious clean room with views out over the Danube. The riverside and the town centre but a stones throw of this hotel. We will recommend this highly to anyone wishing for a short stay.

Stayed in May 2024

The hotel on the outside is looks outdated but on the inside the renovated rooms are excellent and spacious! The breakfast is OK and the view to the Danube is amazing. Not so many amenities and services but it was March...probably after May it might have more amenities and services open.

The hotel on the outside is looks outdated but on the inside the renovated rooms are excellent and spacious! The breakfast is OK and the view to the Danube is amazing. Not so many amenities and services but it was March...probably after May it might have more amenities and services open.

Stayed in April 2024

Perfect location, clean and tidy rooms, beautiful view over the Danube river, nice breakfast, extremely friendly staff at the reception. I would highly recommend Grand Hotel Riga as one of the best options to explore the town and the region around Ruse.

Stayed in April 2024

Dirty room carpet - not hovered at all after the previous customer. Lazy cleaners for sure who think the carpet in black colour will not reveal the dirts. I even suspect the bath towels.

Excellent location for old town and beautiful views of Danube. Nice breakfast, free parking, help reception staff.

Stayed in April 2024

Breakfast was just mediocre, coffee was not worth drinking.

Excellent big, refurbished, and newly furnished room with all the amenities and a superb view of the Danube and city hills. Quiet location, close to the city center, 5 min on foot.

Stayed in April 2024

Breakfast was delicious. Our room was clean. Wonderful view. Parking was free. Near center. People who work there they are kind and always with a big smile.

Stayed in April 2024

Some small details could be taken care of - some dust on the furniture and the carpet, smeared windows and a roll of toilet paper that is just about to finish. A bit disappointing that you have to pay for a coffee capsule if you want to use the coffee machine in the room, that could be offered as a compliment and included in the room price.

We loved the view from the executive suite - the Danube river and the entire city of Ruse! The location is really great - just a few minutes away from the city center and at the bank of the river. The food at the restaurant downstairs was really great and the staff was very polite.

Stayed in April 2024