2 Al. Batenberg, 8000 Burgas City, Bulgaria
#8 of 47 hotels in Burgas City
Guests' ChoiceBased on 380 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.1
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 8 June 2024
Louise
United KingdomThe bedroom was large and clean but lacked tea/coffee making facilities and the bed, although huge and comfortable, had sheets and duvet that were too small, a super king bed with king size linen and only one pillow each. Friday to Sunday there were weddings each evening so the restaurant wasn’t available and the guests mingled near the pool.
Great location for exploring the area around the port, sea gardens and close to the bus station. Just a short walk to some great restaurants. Superb pool. Attentive polite staff. Excellent breakfast.
Stayed in June 2024
Reviewed: 7 May 2024
Nora
BulgariaThere is no coffee/tea at the room which is a standard option for most of the hotels. For a 5 star hotel that is very annoying. Also there is no hand shower at the bathroom.
The outdoor pool and garden are amazing, great sea view! The food from the room service menu was also great and the price was totally normal. The SPA is also very nice with a quite big pool and the massage was more than good!
Stayed in May 2024
Reviewed: 4 May 2024
Georgios
GreecePerfect location near the sea, amazing spa, very friendly staff and fine, clean rooms.
Stayed in April 2024
Reviewed: 4 May 2024
Bronski_beat
BulgariaThe magnetic card makes you feel stupid and clumsy. Changed few times, did not work for the electricity! The support staf in the SPA and adjacent restaurant was disapointment
The hotel, the hotel staff, SPA, location, breakfast
Stayed in May 2024
Reviewed: 1 May 2024
Teodor
RomaniaVery slow check-in and check-out, they didn’t want to give me an invoice because I prepayed on Booking. After several complains to booking the hotel finally sent me the invoice.
Spacious rooms, the view if your apartment is on the sea side. Very nice SPA.
Stayed in April 2024
Reviewed: 21 November 2023
Daniel
United Kingdomall of it,location great
really nice place
Stayed in November 2023
Reviewed: 11 November 2023
Stefan
Switzerlandnothing
all
Stayed in November 2023
Reviewed: 18 October 2023
Erika
LithuaniaWas really very nice stay in this hotel. Good breakfast, spacious room with beautiful sea view, friendly and helpful staff.
Stayed in October 2023
Reviewed: 9 October 2023
Maddie
NetherlandsAirconditioning not working, mattresses poor, mold around bath,and shower hose broken.
Location and restaurants, gym, spa , breakfast all great. Windows in the room that can be opened for fresh air
Stayed in October 2023
Reviewed: 15 September 2023
Svetlana
LithuaniaVery nice SPA center in Hotel. Personal is so helpfull in any question. Lovely swiming pool. Near located private beach part. Best recommendations!!!
Stayed in September 2023
Reviewed: 12 September 2023
David
IsraelThey could give extra few minutes when closing the breakfast buffet. They could add free complimentary water to the room as this is 5 star hotel. Gym is not free as declared on the website. They asked for 10bgn for one entry
Large room. Nice balcony to the beach. Good pool and private beach
Stayed in September 2023
Reviewed: 3 September 2023
Radoslav
BulgariaShowerhead is fixed. Not enough power plugs
Room size. Location. Comfort.
Stayed in September 2023
Reviewed: 26 August 2023
Benjamin
United KingdomNot enough towels in the room
Good facility, great staff
Stayed in August 2023
Reviewed: 23 August 2023
Simona
RomaniaThe breakfast was not according to the grandeur of the hotel. The price of the room is too high compared to the received benefits.
The hotel is very nice. High quality for everything, furniture, lobby, pool, spa.
Stayed in August 2023
Reviewed: 21 August 2023
Natalia
BulgariaEverything!
Stayed in August 2023
Reviewed: 16 August 2023
Connolly
United KingdomI liked everything.
Absolutely stunning location, great pool area, right next to the beach. Amazing building, large rooms and just a fabulous hotel. Staff went above and beyond to be welcoming and hospitable. I loved my stay and will come back again very soon.
Stayed in August 2023
Reviewed: 16 August 2023
Nikolay
United StatesThe room size.
Very nice nice and helpful staff.
Stayed in August 2023
Reviewed: 13 August 2023
Svetlina
DenmarkEverything was great. Rich breakfast for every taste, very friendly staff, awesome service.
Stayed in August 2023
Reviewed: 12 August 2023
Krzysztof
PolandAlmost everything was perfect, but the restaurant doesn't match their pricing. So please increase quality or decrease prices. Food was OK but not great. I'd give 6/10 points
Good location, great hotel, nice people, you can feel comfortable and safe
Stayed in July 2023
Reviewed: 11 August 2023
Zsolt
HungaryThis was my first vacation trip to Bulgaria. It was a very pleasant surprise from every aspect. Definitely would go back.
Stayed in August 2023
Reviewed: 10 August 2023
Krasimir
BulgariaNot applicable
Everything
Stayed in August 2023
Reviewed: 9 August 2023
Boris
BulgariaOverpriced. Parking is paid separately. Breakfast can be improved. . Bathrooms need renovation. Towels are miserable - I would have replaced them all immediately! No water in the room not to mention any compliments whatsoever . Not a 5* management attitude.
The best location with wonderful pool area and great facilities. Staff was brilliant, breakfast was good but nothing special for 5* hotel. Food at the restaurant was outstanding. Easy access to the beach and dedicated beach area for hotel guests. Rooms are very big and bed& pillows are comfortable.
Stayed in August 2023
Reviewed: 8 August 2023
Connolly
United KingdomNothing
Beautiful property, really luxurious and set in a stunning location. The food, the views, the staff and everything about the property is fabulous.
Stayed in August 2023
Reviewed: 8 August 2023
Ioana
Romaniathe location of the breakfast could be changed - right now outside it gets very hot in the morning, so it gets frustrating if you want to eat outside. Maybe move it to where the bar is right now.
Big rooms, comfortable bed, good breakfast, 2 min to the beach, private beach.
Stayed in August 2023
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