6 ulitsa "Srednogorets", 4703 Smolyan, Bulgaria
#2 of 14 hotels in Smolyan
Guests' ChoiceBased on 111 hotel reviews
9.5Cleanliness
9.7
Comfort
9.6
Location
9.1
Facilities
9.5
Staff
9.5
Value for money
9.5
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 October 2024
Simona
BulgariaNothing
Everything
Stayed in October 2024
Reviewed: 3 October 2024
Ross
United KingdomAs an established restaurant the breakfast menu was dreadful. the menu was extremely limited and was shown as a display on a mobile phone. My wife refused to eat the breakfast as it was so poor.
The breakfast was very disappointing, but the location was very good, the staff were friendly and the weather was fine.
Stayed in September 2024
Reviewed: 3 October 2024
Eran
IsraelAmazing room designed to details to make you feel comfortable and gives you a home feeling. Comfortable beds, super clean. The location is 50 meters from the center. Very good breakfast. The hotel restaurant is serving Local tasty food which was very good.
Stayed in October 2024
Reviewed: 24 September 2024
Samuil
BulgariaThe soap dispenser in the room was not filled, we had to call someone to do so. There is no actual reception and the process of checking in is not really straightforward. We had to speak to one of the waiters in the restaurant.
The breakfast was nice, the location of the hotel is really central and the restaurant of the venue is great. The room was clean and cozy and fulfilled our expectations.
Stayed in September 2024
Reviewed: 1 August 2024
Elena
United KingdomFeeling like home, very professional staff,we will back again.
Stayed in July 2024
Reviewed: 19 July 2024
Joanna
United KingdomAll good. Not sure about location - was easily accessible- as generally the town is a very long similar looking place. If there is a prettier central area we didn’t see it.
Good value and enjoyable hotel. Great attention to detail in the furnishings and hotel generally. Good and interesting local menu and enjoyable multi level layout giving a slightly quirky element in a mostly non descript town. Staff were mostly young and very pleasant although offered no advice or information unless directly asked.
Stayed in July 2024
Reviewed: 6 July 2024
Iliyan
United KingdomWe like everything
Excellent staff , amazing food and drinks and very good hospitality
Stayed in July 2024
Reviewed: 3 July 2024
Boris
United StatesNone
Great place, perfect location, super cozy and clean rooms. The food at the restaurant is very delicious. The hosts and personal are very nice and helpful. Highly recommended.
Stayed in July 2024
Reviewed: 13 May 2024
Peter
United KingdomThere were a few minor problems in the housekeeping dept, which may have been due to a lack of staff (a national problem at present), but these did not detract too much from the pleasure of our stay.
We stayed at Bulgarche for one night last year, enjoyed the experience, so returned this year for two nights, using it as a base from which to explore the Rhodope area. The rooms are well-equipped and furnished in a distinctive but tasteful local style; clearly a lot of thought went into the planning of them. Last year we found the breakfast pleasant but rather sparse, but this year there was a choice of dishes and we were very well fed. However, the chief attraction is the restaurant, which serves the best food we have encountered in Bulgaria. We ate there both evenings. The main challenge is not ordering too much as the menu is very tempting and the portions are very generous. As elsewhere in Bulgaria, the prices are higher than last year, but fortunately the quality is unchanged. Mark was a particularly helpful waiter, but one of his colleagues less so.
Stayed in May 2024
Reviewed: 12 May 2024
Radina
BulgariaThere wasn't many comfortable facilities. There is only one bathroom and the apartment is for 4-6 people. You don't have towel rail to put your towels to dry and the refrigerator didn't had power point to turn it on so we had to move it in another part of the room to plug it in. The other thing that makes bad impression was that we had breakfast included but exept the meal they told us that it includes ONLY tea and instant coffee. So for a real coffee we had to pay additionally. That was annoying. Better include it in the price of the room.
The interior design of the apartment is perfect. It's beautiful inside the rooms and it gives you the feeling that you are in some cozy mountain hut. The apartment was clean and the stuff in the restaurant were polite.
Stayed in May 2024
Reviewed: 13 April 2024
Mathieu
FranceUpon arrival, ask for a room free of dogs barking…. They indeed do bark all night long which will piss you as much as I was
Everything besides what is mentioned below
Stayed in April 2024
Reviewed: 27 January 2024
Mert
Turkeybreakfast, There was no shower cabin in the bathroom. When I took a shower, there was water everywhere. There was no daily room cleaning
Clean rooms, successful heating, large room, wi-fi
Stayed in January 2024
Reviewed: 5 December 2023
Borislav
BulgariaTypical Bulgarian style with comfort rooms and nice decorations inside the place
Stayed in December 2023
Reviewed: 2 December 2023
Vasil
United KingdomThe food,staff is amazing. The location and the room's
Stayed in October 2023
Reviewed: 28 November 2023
Борислава
BulgariaThe parking is a bit small but its not big deal compred to everything you receive.
This small hotel is everything you need for in the mountain. This is the second time we stay there during a work expo and we love it. The food is amazing, the staff is very polite, kind and always helpful and I am in love with all the small details that make our stay perfect everytime. It has stunning price-quality ratio. Its perfect hotel! Thank you! PS: you can buy local products from them. The jams are amazing but our favourite product is the fresh cheese brinza.
Stayed in November 2023
Reviewed: 9 November 2023
Gorina
BulgariaExcellent rooms with comfy beds. Friendly staff and tasty breakfast. Restaurant is very cozy and the food is local and delicious. Highly recommended for pleasant stay. We will visit it again.
Stayed in November 2023
Reviewed: 25 August 2023
Nikola
BulgariaThey have a problem with parking places
Stayed in August 2023
Reviewed: 22 August 2023
Stefan
BulgariaIf you search for an accomodation in the central part of the town, a good restaurant along with the vibe of a closed complex - you've got it all in one. Great room - I slept like a log there. The food was fantastic, the staff was young, energetic and they gave me more than enough of attention.
Stayed in August 2023
Reviewed: 24 July 2023
Ivan
BulgariaWe really enjoyed our stay in Bulgarche Hotel. Rooms are nice, warm and cozy! Тhe staff is very polite, friendly and always willing to help you! There is also a great Bulgarian restaurant inside the hotel with very tasty Bulgarian cuisine. Highly recommended-it's a great place for relaxing!
Stayed in July 2023
Reviewed: 5 July 2023
Elza
United Kingdombreakfast could've been better.
We stayed one night in the hotel for an extremely reasonable price and ate at the restaurant. The hotel is decorated in a modern interpretation of the traditional local style. Our room was well-equipped, spacious and with a balcony (although the view was nothing to write home about, being a not-too distant prospect of the back of a commercial laundry and of its resident guard dog). The bed was very comfortable and the bathroom conveniently laid out. Everything had been done with great attention to detail and was very clean. There are even tea and coffee-making facilities in the entrance lobby. It you have limited mobility be warned that there are a lot of steps, both inside the restaurant and outside to get to the rooms, as the complex is perched on the side of a small river valley (no stream evident while we were there). Parking is interesting. The restaurant was excellent, serving local dishes, extremely well-prepared and presented, at very modest prices. The waiting staff were helpful and everything arrived promptly and in a rational order (unusual in Bulgaria). We tried as many dishes as we had capacity for and enjoyed them all. The perlinki were exceptional. Our evening’s enjoyment was completed by a performance from two Rhodopi bag-pipers.
Stayed in May 2023
Reviewed: 22 June 2023
Jordan
United StatesThis was the best place we have been ever in our last 10 years of traveling. The very personal touch of quality in room design, the room service and the healthy food choices within its restaurant’s menu is making the stay at this hotel a superb experience. We highly recommend hotel “Bulgarche” with its own restaurant to anyone who is visiting Smolyan.
Stayed in June 2023
Reviewed: 13 June 2023
Yaron
IsraelParking might be busy missing air conditioning
Central location with friendly staff Bulgarian cuisine restaurant Value for money room is clean
Stayed in June 2023
Reviewed: 17 May 2023
Estelle
BelgiumThe only minus point is the location of the hotel (next to a car repair shop & view from the bedroom is not great)
Everything was perfect: beautiful, comfortable, clean Boutique hotel quality, at an affordable price 100% recommended!
Stayed in May 2023
Reviewed: 30 April 2023
Peteova
United StatesDidn't like the location. There is no place to park. The hotel is in renovation still and it's kind of messy
Room was nice and clean Good restaurant with delicious food. Wonderful store with folklor costumes
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content