77 Pirin Str., 2770 Bansko, Bulgaria
#17 of 78 hotels in Bansko
Guests' ChoiceBased on 392 hotel reviews
8.8Cleanliness
9.1
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
9.2
Value for money
9.1
Free WiFi
8.5
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End of dialog contentReviewed: 5 April 2024
Ebony
United KingdomNo elevator- not usually an issue for me however my finance injured his ankle snowboarding and getting up and down the stairs was a challenge for him after that. Room was also quite hot and we could not turn off the radiators. But these things were not big problems to us.
The best and hottest sauna! Really lovely helpful staff. Decent good value breakfast. Very good location- less then 5 minutes walk to the gondola.
Stayed in March 2024
Reviewed: 31 March 2024
Tom
GermanyGreat hotel
Stayed in February 2024
Reviewed: 31 March 2024
Pete
United KingdomLovely hotel, very comfy beds, they cleaned the room every day and about a 5 minute walk to the Gondola so right in the middle of town. They also have a beautiful cat that lords it up over the hotel
Stayed in March 2024
Reviewed: 29 March 2024
Mariska
MaltaNo elevator in the building, and there was a place to sit with the fireplace but this was absolutely not cozy.
Location was perfect, close to the gondel and shops, restaurants and bars.
Stayed in March 2024
Reviewed: 28 March 2024
Igal
IsraelI would add a few relaxation beds near the pool + treadmill
Location, stuff, value for money
Stayed in March 2024
Reviewed: 24 March 2024
Nikolay
BulgariaFriendliest staff i have ever met. You feel like home.
Stayed in March 2024
Reviewed: 20 March 2024
Alon
IsraelThe breakfast was excellent and accurate
Stayed in March 2024
Reviewed: 19 March 2024
Theodore
GreeceSome home made stuff in the breakfast course are really good
Stayed in March 2024
Reviewed: 17 March 2024
Adrian
United KingdomNothing really , quite basic , slightly dated but adds to the charm
It’s price and location
Stayed in March 2024
Reviewed: 2 March 2024
Yaroslav
IsraelFor me personally, the room was too hot, and I didn’t quite understand when and how the heating was controlled. I think it depended on whether the key car is in the slot or not.
A very nice hotel with all the facilities you need for a ski vacation. It is roughly 5-8 minute walk to the gondola, although uphill. The breakfast is good. It is basic but has all the ingredients you need to start your day. Dinner is not included as it is in the adjacent restaurant “Veranda”, which you go to through the hotel. So you eat whatever you order, and there is a discount for hotel residents. The house cat is cool and friendly.
Stayed in March 2024
Reviewed: 1 March 2024
Stephen
CyprusNothing
Friendly staff, room cleaned daily, excellent facilities with the pool and spa. Room and bathroom was spacious. Excellent value for money compared to other places I have stayed at in Bansko.
Stayed in February 2024
Reviewed: 19 February 2024
Khaled
SyriaNothing.
- Staff are so lovely and accommodating, especially Eva! Floory, the cat, is also part of the crew and very friendly :) - Clean rooms with guaranteed hot showers - The location is excellent and less than 5 minutes walk to the ski gondola Bansko - The breakfast is excellent and it’s 5€ only! - The pool, Sauna and massage area are clean and tidy My partner and I really enjoyed the stay and we’d certainly stay again if we ever visit Bansko again.
Stayed in February 2024
Reviewed: 18 February 2024
Diana
United KingdomReally friendly staff, happy to help with everything you ask. Good breakfast. Room is clean with the balcony and nice view! We were really happy with our choice and would definitely come again!
Stayed in February 2024
Reviewed: 18 February 2024
Peter
SloveniaMaybe a little bigger bathroom
Eva on reception was fantastic.... Parking infront of hotel.... Comfortable beds.... Great location close to gondola and also i old town.
Stayed in February 2024
Reviewed: 15 February 2024
Woopyeong
TurkeyIN GERENAL, THE PEOPLES WORKING THERE, REATUARUANT,SKI TICKET OFFICE ETC WERE NOT KIND AT ALL.... THEY ARE WORKING LIKE GOVERNMENT OFFICERS....
BREAKFAST WAS SIMPLE BUT ENOUGH !
Stayed in February 2024
Reviewed: 12 February 2024
Francesca
MaltaThe location is amazing, only a few minutes from the gondola. It’s in the center, close to all the bars and restaurants.
Stayed in February 2024
Reviewed: 9 February 2024
Phani
CyprusNothing. Everything was perfect, only the breakfast had limited options. But this is minor
Very friendly staff. Clean rooms. We stayed 5 nights and everyday we had new clean towels. Location was perfect, very close to the gondola which drops you to the ski slopes
Stayed in February 2024
Reviewed: 9 February 2024
Brambo13
BelgiumThe juice with the breakfast can be improved. It's waterish...
Good location, a few hundred meters from the Gondola lift. Many restaurants and bars around. The hotel is traditional so don't expect fancy things but it's clean and the relax area with sauna, swimming pool and jacuzzi is nice. My room was big with a big terrace. The staff is very friendly and helpful especially the receptionist Eva. The hotel has its own restaurant with good food and as a hotel guest you get a discount.
Stayed in February 2024
Reviewed: 5 February 2024
Conal
IrelandCosy, warm and clean accommodation
Stayed in February 2024
Reviewed: 30 January 2024
Nikolaos
GreeceThe breakfast could be better
The SPA is fantastic. You have access to pool, sauna and Jacuzzi Breakfast was medium. The location of the hotel is amazing, it’s in the city centre, closed to main gondola.
Stayed in January 2024
Reviewed: 28 January 2024
David
BulgariaSome if the room, to use the toilet uou need to sit halfway in Shower unit. Uncomfortable.
Location perfect for nightlife Staff friendly Facilities
Stayed in January 2024
Reviewed: 25 January 2024
Magdalini
GreeceBig rooms, beautiful view ,very good staff . If I go again I will definitely choose this hotel. Tips : If you need parking, let the property know when you make the reservation.
Stayed in January 2024
Reviewed: 22 January 2024
John
United KingdomNothing, the stay was spot on for a short ski trip
Fantastic location, room was clean and big enough for 2 people, the Hot Tub, Sauna and pool are an added bonus. Breakfast was nice and plenty of availability, the in-house Spa provides a good range of treatments at a reasonable price. The staff are friendly and helpful.
Stayed in January 2024
Reviewed: 21 January 2024
Schreuder
United KingdomLocation, cleanest
Stayed in January 2024
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