It was a bad smell in the room, that was coming from the bathroom, from high humidity.

The room was clean and big enough. There is no parking area dedicated for the hotel customers, but there are public parking lots near the hotel. The price is 1 leva per hour from.9 AM to 5PM. You can use the paying machine to pay the parking tax, but it works only with coins.

Stayed in September 2024

everything was perfect

-the room was very clean -the staff was very nice (they helped us with the parking spot) -easy check-in Definitely our first option if we ll visit Veliko Turnovo again

Stayed in September 2024

Being in the center of the city is noise from the street, because of the cars and moto bikes.. but later in night, after 1 am, are less cars and less noise..

The room was very clean and beautiful, very easy to check in with codes

Stayed in August 2024

The noise from the reception area could be very disruptive especially when guests were using the coffee machine

Excellent location, no breakfast

Stayed in August 2024

nothing

The location is great. Staff is helpful. Easy check in process. Comfortable room with all needed facilities. Will definitely recommend.

Stayed in August 2024

The position is very central, you have everything you need. The room was clean,the bed was comfy. On arrival the room was cool because the lady put the air conditioning,due to the hot. The lady helped us with the car park. She knows how to look after her guests.

Stayed in July 2024

Everything was perfect

Everything was perfect and exactly like the pictures. Very clean, comfortable beds and an amazing view. Close to the everything too. The host was also great and helpful beyond expectations. No complaints what so ever.

Stayed in July 2024

Нищо.

Чисто и на прекрасна локация.

Stayed in May 2024

Very central, on a busy street, close to amenities.

Stayed in June 2024

Everything was great, staff really helpful

Stayed in June 2024

The location is great. It was clean, comfortable, and quiet.

Stayed in June 2024

Staff could be friendlier and more porfessional. We asked if we can store our luggage for a couple of hours and also if they can call us a taxi and they seemed a bit overwhelmed. Also the reception says its open from 8am to 8pm, but it was more like 10am to 5pm.

The room is very clean and comfortable! The bathroom as well. The location is nice too, it's a bit loud so earplugs are recommended for a good sleep. The communal area is nice but not thought through, there's a little kitchen corner with cutlery and a kettle, but nowhere to clean your stuff. Also the staff is not really friendly but that seemed to be an Bugarian thing.

Stayed in May 2024

Location and price

Stayed in May 2024

Elevator did not work as expected, but at least you don't have to climb a lot of stairs.

Hotel is located in a good location. It is easy to reach by foot. Clean and big room. There is a couch, table, big bed and a nice bathroom. There are nice restaurants nearby and you are basically in the old town. You enter the building and your room using room codes.

Stayed in April 2024

Only downside is that there is no parking around but it is a common thing for the city.

Great location, facilities and amazing view from the terrace! We would definitely recommend it and come back.

Stayed in May 2024

There is not such thing.

The location, the cleanliness of the rooms and the place itself are superb. Very smooth check-in and check-out process. Polite staff, good common space. Good value for money.

Stayed in April 2024

A minor issue in room 1 that staff should perhaps address: both of the bedside lamps are broken. One does not work at all; the other has a faulty electrical cable - the wire has to be very specifically positioned for the the light to come on. Perhaps time to replace them? There is also a fridge in the communal area with cold beers and soft drinks as well as chocolate, but it remains locked at all times as the contents are chargeable, so no access to them. May I suggest installing a vending machine in its place? Booking.com mentions a balcony as a room feature. My room did not have a balcony. It did not worry me as I did not need one, but worth mentioning.

I absolutely loved my stay here at the Executive Rooms Play. The premises are situated right on the main street through the centre of town. All the must see sights are walkable from the hotel; there is an abundance of restaurants and bars all around; it is a short 10 minute walk from the bus station. (Note that the buses to and from Plovdiv serve the West Bus Station, some 3km away). The hotel appears to only have seven rooms, plus three suites. The reception area is very welcoming and cosy. There are sofas where you can relax and free tea and coffee making facilities as well as a toaster and a microwave. My room was room 1, a very cosy double room with a very comfortable bed and a delightful bathroom. I really enjoyed the very spacious wet room shower. The wifi was strong and reliable; the staff were friendly and helpful. I would love to stay again one day; I will specifically request to stay in room 1 again!

Stayed in April 2024

Pillows are really soft. It was one of the worst I slept on. Just a suggestion to improve them if possible.

Perfect location. Easy access. Nice room. Staff was lovely. Stayed a few times before.

Stayed in March 2024

Towels were a bit worn out

Location, room size, comfortable bed, sofa is available

Stayed in March 2024

Nothing

The cleanest, location

Stayed in February 2024

It's was a bit noisy. I can hear noise coming from the street and sometimes from our neighbors. I can sleep well even if there is a noise, but not everybody is like that.

Perfect view at awesome location. Super nice rooms. The bed was very nice, although the mattress was a bit soft for my taste, but it will suite well for most people.

Stayed in March 2024

We didn’t mind, but it’s good to know that the heat is from the air conditioning and there was no cleaning service during our three days stay.

Ție property is situated close to the main places of interest ( you can take a nice walk to the fortress through the city). The bed was comfortable and we enjoyed the coffee from the coffee machine in the lobby ( a bit noisy, however:))every morning. Also good value for money.

Stayed in December 2023

A little renovation would be nice

The location, the staff, there was coffee

Stayed in February 2024

-

Superb

Stayed in January 2024