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Reviews of Executive Rooms and Suites Play 3 stars

2 Rafael Mihailov Str., 5000 Veliko Tŭrnovo, Bulgaria

#9 of 40 hotels in Veliko Tŭrnovo

Guests' Choice

Review score

Based on 240 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    9.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 13 June 2024

    10
    Exceptional
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great, staff really helpful

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location is great. It was clean, comfortable, and quiet.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Solid stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Staff could be friendlier and more porfessional. We asked if we can store our luggage for a couple of hours and also if they can call us a taxi and they seemed a bit overwhelmed. Also the reception says its open from 8am to 8pm, but it was more like 10am to 5pm.

    The room is very clean and comfortable! The bathroom as well. The location is nice too, it's a bit loud so earplugs are recommended for a good sleep. The communal area is nice but not thought through, there's a little kitchen corner with cutlery and a kettle, but nowhere to clean your stuff. Also the staff is not really friendly but that seemed to be an Bugarian thing.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Perfect location right in the center. Excellent value for the price. Clean. Friendly staff.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location and price

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Good place will visit again
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Elevator did not work as expected, but at least you don't have to climb a lot of stairs.

    Hotel is located in a good location. It is easy to reach by foot. Clean and big room. There is a couch, table, big bed and a nice bathroom. There are nice restaurants nearby and you are basically in the old town. You enter the building and your room using room codes.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only downside is that there is no parking around but it is a common thing for the city.

    Great location, facilities and amazing view from the terrace! We would definitely recommend it and come back.

    Stayed in May 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    There is not such thing.

    The location, the cleanliness of the rooms and the place itself are superb. Very smooth check-in and check-out process. Polite staff, good common space. Good value for money.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    A delightful hotel in the heart of Veliko Tarnovo
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A minor issue in room 1 that staff should perhaps address: both of the bedside lamps are broken. One does not work at all; the other has a faulty electrical cable - the wire has to be very specifically positioned for the the light to come on. Perhaps time to replace them? There is also a fridge in the communal area with cold beers and soft drinks as well as chocolate, but it remains locked at all times as the contents are chargeable, so no access to them. May I suggest installing a vending machine in its place? Booking.com mentions a balcony as a room feature. My room did not have a balcony. It did not worry me as I did not need one, but worth mentioning.

    I absolutely loved my stay here at the Executive Rooms Play. The premises are situated right on the main street through the centre of town. All the must see sights are walkable from the hotel; there is an abundance of restaurants and bars all around; it is a short 10 minute walk from the bus station. (Note that the buses to and from Plovdiv serve the West Bus Station, some 3km away). The hotel appears to only have seven rooms, plus three suites. The reception area is very welcoming and cosy. There are sofas where you can relax and free tea and coffee making facilities as well as a toaster and a microwave. My room was room 1, a very cosy double room with a very comfortable bed and a delightful bathroom. I really enjoyed the very spacious wet room shower. The wifi was strong and reliable; the staff were friendly and helpful. I would love to stay again one day; I will specifically request to stay in room 1 again!

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Nice room in the city centre.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows are really soft. It was one of the worst I slept on. Just a suggestion to improve them if possible.

    Perfect location. Easy access. Nice room. Staff was lovely. Stayed a few times before.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Towels were a bit worn out

    Location, room size, comfortable bed, sofa is available

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The cleanest, location

    Stayed in February 2024

  • Reviewed: 8 March 2024

    9.0
    Perfect view at awesome location!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    It's was a bit noisy. I can hear noise coming from the street and sometimes from our neighbors. I can sleep well even if there is a noise, but not everybody is like that.

    Perfect view at awesome location. Super nice rooms. The bed was very nice, although the mattress was a bit soft for my taste, but it will suite well for most people.

    Stayed in March 2024

  • Reviewed: 17 February 2024

    9.0
    Nice and cozy place . Good value for money.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn’t mind, but it’s good to know that the heat is from the air conditioning and there was no cleaning service during our three days stay.

    Ție property is situated close to the main places of interest ( you can take a nice walk to the fortress through the city). The bed was comfortable and we enjoyed the coffee from the coffee machine in the lobby ( a bit noisy, however:))every morning. Also good value for money.

    Stayed in December 2023

  • Reviewed: 15 February 2024

    9.0
    Very good.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little renovation would be nice

    The location, the staff, there was coffee

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Best place in Bulgaria
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    -

    Superb

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location in the centre of V.T. There's a secure car park 5 mins walk away that has a security guard. Repeat business from myself.

    Stayed in January 2024

  • Reviewed: 2 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, lovely staff.

    Stayed in November 2023

  • Reviewed: 16 October 2023

    8.0
    It was ok.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    There were no windows at my room.The roof windows can not be opened. No fresh air possibility.

    No breakfast. Very good location.

    Stayed in October 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No nets at the window. Too hot at night and could not open the window.

    Close to center, clean, good for the value.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location. The rooms are tidy and the property is very nice :)

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    Excellent value for money without compromising on comfort
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    - For anyone who cares about noise - since located on the main street, there is some noise from the traffic, especially in the evening

    - This is a really convinient solution for short-term stay - Room size was great - Bathroom was very convinient - There is a coffee machine in the lobby

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was very clean and tidy. We had no problems at all. It is near the city centre which is perfect.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Pleasant stay in a comfortable room in the middle of town.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    Not a problem to me but the desk is closed between 22 and 10 the next day. Booking through internet only. But as every thing is at a very good standard this should not be a problem. I assume they send you the codes for entry outside the office hours by email. This might cause an issue.

    I very nice and spacious room in the center of the city. As often in Bulgaria all you need is at walking distance and the Tourist Office is at some 100 meters.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    Superb
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No complaints.

    The room was big and clean, well organized.

    Stayed in August 2023

Showing 1 – 25

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