Golden Sands, Vistamar Alley, 9007 Golden Sands, Bulgaria
#6 of 94 hotels in Golden Sands
Guests' ChoiceBased on 287 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.0
Value for money
8.7
Free WiFi
8.0
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End of dialog contentReviewed: 3 June 2024
Craciun
RomaniaVery clean
Stayed in May 2024
Reviewed: 3 June 2024
Ishaq
Saudi ArabiaFood and drink of moderate quality, the indoor pool was simple, spa for extra money 😡,the masaj staff poorly qualified and expensive, a-la-carte restaurant of poor quality, No parking 😢
The location was great, wonderful staff, very clean and comfortable, smooth check-in and check-out, and also day and night food and drink.
Stayed in June 2024
Reviewed: 2 June 2024
Mateusz
SlovakiaThere was no netflix or prime video app on tv.
Staff was really welcoming, Food was great. Beds were comfy.
Stayed in May 2024
Reviewed: 31 May 2024
Popa
RomaniaThe stuff is not very friendly, and don’t speak/understand English.
The location is great, the food was tasty and diverse, the room was beautiful and the sea view was amazing.
Stayed in May 2024
Reviewed: 28 May 2024
Anatolii
BulgariaThis is fine modern hotel
Stayed in May 2024
Reviewed: 28 May 2024
Andrei
RomaniaNothing to complain .
Everything was perfect.
Stayed in May 2024
Reviewed: 28 May 2024
Andrei
RomaniaThe room was at 10th floor and it was really noisy at every hour of the day .not sure from where i think it was the ventilation from.above .
The food was great.the drinks as well. It was nice that it was close to the beach. The staff was nice too . The room was big and very clean
Stayed in May 2024
Reviewed: 27 May 2024
Cocoletta
RomaniaI had sea-view room, the noise form the entertainment stage down was too big, noon time you cannot rest at all..
Great staff, very friendly. Great food, delicious. Great value for money! Excellent parkig. Best cocktails ever!
Stayed in May 2024
Reviewed: 21 May 2024
Amir
EgyptPeople are so nice and friendly
Stayed in May 2024
Reviewed: 11 May 2024
Alex
RomaniaAlthought the hotel was full of romanian people, they did not play romanian music to the kids party. The parking was a little too expensive. The hotel did not provided slippers and bathrobes, we had to ask for them at the reception.
Good food, excellent staff and services. Daily cleanup, special gala dinner (once every 10 days).
Stayed in May 2024
Reviewed: 11 May 2024
Cristina
RomaniaEverything was perfect, the staff is great,the rooms are very clean and the food is tasty
Stayed in May 2024
Reviewed: 29 October 2023
Lukasz
PolandInsecured mirrors in family rooms Doors to other room in our room Evening entertainments could be much better A few times we received different beverages than the ordered ones
Nice food (this honey during breakfast <3 ) Swimming pools + aquapark Close beach
Stayed in August 2023
Reviewed: 24 October 2023
Amataik
United KingdomWe stayed on the 6th floor & there were few families on the same floor. It was a bit noisy sometimes, especially in the mornings. I didn't like the local dogs that came by the outdoor pool side although they were friendly with guests. One of the mornings, I was woken up by the noise from cleaners on the corridor outside our room at 6am - not pleasant!
Very spacious room (Junior suite shared with my sister & mum - 3 adults) with a lot of storage space. The fridge in the room was replenished each morning with soft drinks, beer & water without any charges. We loved how close the beach was to the hotel, less than 30sec walk from the hotel. Lots of food options for breakfast/lunch/dinner. There's also a snack bar where you can get pasta, burgers etc if you feel hungry before dinner. Loved the ice cream bar & mini café by the outdoor pool - we paid for all inclusive so we didn't have to pay extra to enjoy these. Different entertainment options throughout the day e.g. table tennis, darts etc. Live show every night at 9pm was a hit & it was different every night! We used the spa facilities - loved it! We paid 20BNG per person to use the sauna & steam room for 1 hour. We each had different massages done for a fee, very relaxing. I paid 69BNG for my foot massage -30mins, Classic massage 30mins 79BNG/50mins 119BNG. The wellness centre has many more services facial, salon, pedicure etc - charges applies. The indoor pool is free to use, not very big & closes 6pm each day but we used it and it was fine. I wished they had a jacuzzi- it would have been 5*! Overall it was a pleasant 5 days!
Stayed in October 2023
Reviewed: 16 October 2023
Svetlana
United KingdomVery nice hotel would recommended to everyone !
Stayed in October 2023
Reviewed: 16 October 2023
Ralitsa
BulgariaThere is a bar, but it works only untill 22:45, and after that tou have to move to the lobby if you want to have a drink. There is no entertainment- no billiards, no music, no games for the adults. The pillows on the terraces were all covered up by bird poop
The hotel is really nice and it looks amazing. The rooms are big, the indoor pool is fine, the food was great. I was impressed that there was baby food ( milk) in the reataurant. Most of the staff were very kind.
Stayed in October 2023
Reviewed: 10 October 2023
Kathleen
United KingdomThe evening entertainment could have been a little better. The bar would have been nicer with a little more music.
Staff were helpful and kind .always with a smile. Room was spacious and cleaned daily. Pool was lovely but freezing, good swimming! The facilities provided on leaving day, after returning our key was exceptional.
Stayed in October 2023
Reviewed: 9 October 2023
Ramona
RomaniaOur room was at the ground floor, close to the Saloon Bar, and we could easily hear the music that was playing during the night.
Location few meters away to the sea, indoor heated swimming pool, beautiful furniture (mostly Wood and metal), good wi-if signal, very friendly staff.
Stayed in October 2023
Reviewed: 8 October 2023
Leon
GermanyRealy good price value
Stayed in October 2023
Reviewed: 8 October 2023
George
Romania- the inside pool has degradation marks
- beautiful room and amazing view - the food and drinks were very good and diversified - the hotel is on the beach Thank you so much, Marieta, for organizing the dinner with my wife for celebrating our marriage! It was a beautiful surprise!
Stayed in October 2023
Reviewed: 27 September 2023
Amit
IsraelOur AC unit was very loud .. it was like sleeping with a motor truck next your head but the crew assist us and the problem was taken care of.
we really liked the hotel. its exceeded all our expectations. The food was great and there was a lot of variety. I would like to say that the hotel amazed us each time
Stayed in September 2023
Reviewed: 24 September 2023
Claire
United KingdomIf i had one niggle. Then maybe the towels were a bit rough 😂 couldn’t find another fault
Amazing 4 star hotel. Unsure why it isn’t a 5 star. Nothing was too much trouble.
Stayed in September 2023
Reviewed: 21 September 2023
Irina
RomaniaThe boy supervising the pool, was not polite and sympathetic. Could not make even 1 reservation at the Restaurant a la carte, as there were made reservations 3-4 days ahead, fully booked.
Stayed in September 2023
Reviewed: 13 September 2023
Elizabeth
United KingdomOur air con didn’t work in room 442 as it made a loud mechanical noise when off. We had to have it disconnected. Some staff - we went for dinner late in the restaurant around 8.45/9pm twice and it was a completely different experience, obviously management were no longer around and the host team particularly were not great; messing around/on phones/not greeting guests/chatting/ not helping and being too loud - less professional than during breakfast/lunch or earlier in dinner service. The restaurant - it’s too casual as a canteen to ask for long trousers, to ask that there needs to be ambience. I would suggest music is aligned, some nights we had heavy rock, techno and jazz within 10 minutes (do the staff have control of play lists? It’s not relaxing) and also turn down the lighting in places (outside) Wine was terrible - need a better selection on offer, to buy if needed as it meant there was no alcoholic option for dinner. Only other - further up the beach in the white umbrella griffid area, beach staff said the loungers were only for that particular griffid hotel…whereas in the area outside our hotel was mixed with griffid guests so full. Need to make clear if it’s all areas or one and if it’s all, communicate to those hotels. Better towel service needed and please turn off the loud music by the pool :) Lifeguards - no-one paying attention
Lovely hotel overall and some staff were brilliant (front desk reception, kitchen staff, cleaning, some waiting staff) all inclusive was a logical option as there were no/limited good restaurants nearby. Food choice was generally great. Modern, very very clean Little cake place was lovely. We didn’t have issues with sun beds as others mention. Pool was spotless
Stayed in September 2023
Reviewed: 6 September 2023
Odeta
RomaniaAll - the accomodation, the food, the stuff, the location. It is was very clean, we have many choices at food. The room was nice.
Stayed in September 2023
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