Svoboda square N5, 7000 Ruse, Bulgaria
#15 of 32 hotels in Ruse
Guests' ChoiceBased on 311 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.3
Staff
8.7
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 22 June 2024
Gyunel
United KingdomThe hotel is located in a very nice place right in the center, it is new, it is clean, the people are very nice!
Stayed in June 2024
Reviewed: 20 June 2024
Melih
TurkeyEverything in the room needs renovation Poor breakfast
Just liked the location ! right in the center of the city. No parking problem
Stayed in June 2024
Reviewed: 12 June 2024
Martin
BulgariaThere was a wedding same night and having a party under the same floor wasn't cool. Accommodating the quest on the upper floor could be easy fix.
Stayed in May 2024
Reviewed: 26 May 2024
Валентина
BulgariaNothing
Room, breakfast, stuff
Stayed in May 2024
Reviewed: 23 May 2024
Costigan
IrelandNice hotel, excellent location and very friendly and helpful staff
Stayed in May 2024
Reviewed: 12 May 2024
Stuart
Australiaright on the square in the middle of town.
Stayed in May 2024
Reviewed: 9 May 2024
Diana
RomaniaThe bathroom was too small
The staff was very kind and the room was fine
Stayed in April 2024
Reviewed: 9 May 2024
Tikhon
BelgiumCan't access the entrance by car, hard to park - no valet service, poor air-conditioning but can't open the window due to street noise, pillows are synthetic and all the same, breakfast is rich but completely tasteless, even so called juice is almost all water... Missing a proper chain hotel in Ruse, private ones are amateurs unfortunately
Spacious room, modern furniture, excellent location, friendly staff
Stayed in May 2024
Reviewed: 6 May 2024
Petko
BulgariaThe staff was very polite and helpful.
Stayed in May 2024
Reviewed: 29 April 2024
Dog
BulgariaLiked it all
Loved it
Stayed in February 2024
Reviewed: 16 April 2024
Annette
United KingdomN/A
Our room had a bath. Coffee machine in our room. Lovely balcony access from the landing.
Stayed in April 2024
Reviewed: 13 April 2024
Sarah
United KingdomThe ramp to access the property was way too steep and also made out of a very slippy material. Two staff members were needed to assist the wheelchair user to enter or exit the hotel. It took a while sometimes to locate 2 staff members physically able to assist, so sometimes we had to ask members of the public walking past the hotel for help. The lift was very small, meaning only a small manual wheelchair would fit, with no luggage or anyone else in the lift alongside the wheelchair user. Overall although the accessible room is really good itself, it is a challenge to actually reach it!
Great location, accessible room was very good with a very good accessible bathroom and big room making everything easily accessible in the room itself.
Stayed in April 2024
Reviewed: 7 April 2024
Danijela
Serbiacoffee at breakfast
location room staff good restaurant
Stayed in April 2024
Reviewed: 3 April 2024
James
United KingdomFriendly staff, amazing restaurant, wonderful breakfast. Staying here was the most convenient way to get from Sofia to Bucharest and the food in particular made it an enjoyable part of the trip rather than just a stopover. Thank you!
Stayed in April 2024
Reviewed: 27 February 2024
Artemis
Greece-
Central location, very clean room, polite staff.
Stayed in February 2024
Reviewed: 4 February 2024
Alexandra
GreeceExcellent location in center of Ruse, with private parking available. Everything was excellent!
Stayed in February 2024
Reviewed: 4 December 2023
Aija
LatviaLocation is excellent of course. Kind staff and excellent service and the kitchen is up to speed!
Stayed in December 2023
Reviewed: 3 October 2023
Stuart
United StatesMildew smell in carpet
Stayed in September 2023
Reviewed: 16 September 2023
Nicoleta
RomaniaNothing
The location is very nice. Easy to get there. Has private parking. Very clean. Big rooms. Pretty good breakfast as well.
Stayed in September 2023
Reviewed: 26 August 2023
Iliyana
United KingdomNothing
The room was very nice and clean. We had a beautiful view to the centre square.
Stayed in July 2023
Reviewed: 21 August 2023
Horea
RomaniaDated hallways, old elevator, dirty rugs on hallways, no elevator from underground parking, waiter that did not speak english
Room size, comfortable bed, great location, underground garage.
Stayed in August 2023
Reviewed: 20 August 2023
Albena
BulgariaVery clean,comfortable in the center of the town!
Stayed in August 2023
Reviewed: 13 August 2023
Diana
United KingdomThis is hard to answer as the staff were ready to assist in any area you needed. Staff are multilingual so being English was never a problem as questions asked were always answered in English. There was nothing we didn't like.
The staff were extremely friendly and helpful. The location was in the centre of the city and it meant you were close to restaurants etc. Breakfast was delicious with a buffet of cereals, pastries, breads, cheeses, meats and cooked food. Coffee, tea and juices were also available, you could have as much as you could eat or drink. There was also a restaurant in the hotel for lunch and dinner and this was spotless and the food was delicious. There is a laundry service in the hotel which was amazing as your laundry was done and returned within a couple of hours and it was very reasonably priced. The rooms were spotless.
Stayed in July 2023
Reviewed: 6 August 2023
Iliyana
United KingdomNothing.
We are staying at Dunav Plaza every time we visit Ruse. It is by far the best hotel in Ruse. Location, rooms and breakfast - perfect.
Stayed in July 2023
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