Skip to main content
  1. Hotel reviews homepage
  2. Bulgaria hotel reviews
  3. Kyustendil Province hotel reviews
  4. Sapareva Banya hotel reviews
  5. Reviews of Complex Koko Hills

Reviews of Complex Koko Hills 3 stars

4, Malina Str., 2600 Sapareva Banya, Bulgaria

#7 of 11 hotels in Sapareva Banya

Guests' Choice

Review score

Based on 65 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 19 August 2024

    7.0
    Pleasant stay!
    • Leisure trip
    • Family with young children
    • Maisonette
    • Stayed 2 nights

    Koko Hills is not a five star hotel but has lots to offer. Friendly staff, pool, large appartments (perfect for a family of 4). We had a very lovely stay!

    Stayed in August 2024

  • Reviewed: 10 July 2024

    9.0
    Hotel with mineral pool
    • Leisure trip
    • Group
    • Family Suite with Sofa Bed (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    It is up the hill, quite far from the city centre.

    The mineral pool was warm, with massage bed.

    Stayed in July 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Thanks

    Stayed in March 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Location was a bit remote

    Breakfast was average but free

    Stayed in January 2024

  • Reviewed: 15 September 2023

    9.0
    Nice place to relax after day in the mountain.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    King size mattress was not so comfortable and squeaky.

    Good breakfast, Wi-Fi, large size studio, covered mineral water pool.

    Stayed in September 2023

  • Reviewed: 3 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite with Sofa Bed (2 Adults + 2 Children)
    • Stayed 2 nights

    terrible breakfast. no choices. we found only one kind of sausage and cheese. we found almost empty salvers at 8:00 !!! even bread try was empty, no coffee machine available for the guests. . the service madam was always outside the breakfast room every time smoking outside. when i asked for coffee she was angry. no appropriate food for hotel 4 stars. disappointed.

    this hotel has outstanding pools one of the best. so if you stay in this hotel my advice dont spend your money on Kotvata Pools Center this hotel offers pool and spa much more better , its private clean and comfortable.

    Stayed in August 2022

  • Reviewed: 20 June 2022

    8.0
    I will never forget every single moment which spend in Sapareva Bania ,soon will come again ,thank u
    • Leisure trip
    • Family with young children
    • Maisonette
    • Stayed 4 nights

    Well ,a lot of things can be better ,but final feeling is amazing ,ones again big thank you to all of you ,let say -if you want more go in the hotels which are in the centre of Sapareva Bania ......price start from 150-200 Euro ,then you can have everything ,that is very thrue .

    Well ,I think can be much better ,for example breakfast was joke ,quite noisy in the hotel base on that ,what visitors were in ,very small street ,is difficult to found parking ,but if you ignore the small problems ,I think is nice place to start with . Stuff was polite and quite positive ,the most important thing were the people in Sapareva Bania ,Mountain people ,very positive smiling and very good looking .......I,m so proud of that we have this kine of real Bulgarian people ,now I believe having all this nice moment in Sapareva Bania that we will survive like a nation Thank you to all stuff and the owner of hotel for the very pleasant 4/7 days in Koko hills Dr L.Dyakonov

    Stayed in June 2022

  • Reviewed: 22 January 2024

    4.0
    Not good!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    The coffee was baaad. The restaurant didn't offer almost anything from the menu - my kid couldn't grab a hot soup for 4 days! Only salads and deeply fried stuff. The waitresses - very neglecting and not polite. The "fitness" - this is not a fitness! The indoor jacuzzi - not working. The outside stairs - dangerously sleeperу. The bedroom sheets - with stains! The bathroom - not clean.

    I was staying there with my little daughter and honestly, the only thing that we liked was the swimming pool, which was not good & that the room itself was cozy and hot.

    Stayed in January 2024

  • Reviewed: 1 July 2023

    5.0
    The conditions do not meet the price.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    There was a limited variety of food. In the rooms, there were some broken parts , as well as in the bathrooms. No bedsheets for the duvet .

    The swimming pool

    Stayed in June 2023

  • Reviewed: 29 June 2023

    4.0
    it was ok.
    • Leisure trip
    • Group
    • Family Suite with Sofa Bed (2 Adults + 2 Children)
    • Stayed 2 nights

    breakfast was ample and ok room reminded me a bit of grandma's apartment. Indoor pool was ok.

    Stayed in April 2023

  • Reviewed: 14 June 2023

    1.0
    Good thermal pool, everything else bad
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    They wanted to charge us 10 Lev for something we did not consume. Check the wine bottles in the fridge because they are filled with water and may want to charge you. Sauna does not work. In 1h should be repaired but after 2 days it is not functional. Jacuzzi is dirty and the salt room does not work. Hair drier does not work too. Room is a little bit old fashioned and the bed not so comfortable. Reception doesn't have staff, you have to call a person in order to get the keys. English spoken by just one person.

    Thermal pool.

    Stayed in June 2023

  • Reviewed: 27 February 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Management in general.no receptionist.restaurant not working.no dine availible.location far from restaurants in town.

    Facilities are ok

    Stayed in February 2023

  • Reviewed: 4 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Suite with Sofa Bed (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    The beds weren't comfy at all and were terribly squeaky, so we didn't get normal sleep. The food was kind of okay, but I would suggest going to the other restaurants in the area.

    Friendly and helpful staff! Good pool.

    Stayed in October 2022

  • Reviewed: 12 December 2022

    5.0
    Not a bad location to stay, but only for the summer season
    • Leisure trip
    • Family with young children
    • Maisonette
    • Stayed 2 nights
    • Submitted via mobile

    The apartment aren’t heated well during the winter season. All of the door are squeaky when you open it. The food wasn’t fresh

    Nice, clean and hot swimming pool with mineral water. Quiet location

    Stayed in December 2022

  • Reviewed: 30 October 2022

    6.0
    Trip to Rila lakes
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast. We came at the end of breakfast, there was no hot breakfast. Cold buns, one sort of cheese( syrene / brynsa). One sort of juice which ran out. Tea and coffee is not available at your choice as a woman pours it, so you can’t pour it yourself( In the bathroom there is mold on the walls. I would recommend to clean the mold.

    Not far from Rila Lakes. Tea, cups, glasses in the room. Swimming pool with hot water is cool. Nice beds.

    Stayed in October 2022

  • Reviewed: 30 September 2022

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Maisonette
    • Stayed 2 nights
    • Submitted via mobile

    It seems that when it is not in the high season ( because in the winter, most people come to the location for skiing and snowboarding) , the staff were hard to be found when you need something.

    The mineral water pool was great, because it was an inside pool which we used when it was raining. The rooms were clean and the location is not too far from the center.

    Stayed in September 2022

  • Reviewed: 23 February 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite with Sofa Bed (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Nice and friendly family hotel. Great spot for children with mineral water pool, big rooms and good kitchen.

    Stayed in February 2022

  • Reviewed: 30 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite with Sofa Bed (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Suite with Sofa Bed (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 5 January 2024

    9.0
    Superb
    • Family with young children
    • Family Suite with Sofa Bed (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Suite with Sofa Bed (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless