Koko Hills is not a five star hotel but has lots to offer. Friendly staff, pool, large appartments (perfect for a family of 4). We had a very lovely stay!

Stayed in August 2024

It is up the hill, quite far from the city centre.

The mineral pool was warm, with massage bed.

Stayed in July 2024

Thanks

Stayed in March 2024

Location was a bit remote

Breakfast was average but free

Stayed in January 2024

King size mattress was not so comfortable and squeaky.

Good breakfast, Wi-Fi, large size studio, covered mineral water pool.

Stayed in September 2023

terrible breakfast. no choices. we found only one kind of sausage and cheese. we found almost empty salvers at 8:00 !!! even bread try was empty, no coffee machine available for the guests. . the service madam was always outside the breakfast room every time smoking outside. when i asked for coffee she was angry. no appropriate food for hotel 4 stars. disappointed.

this hotel has outstanding pools one of the best. so if you stay in this hotel my advice dont spend your money on Kotvata Pools Center this hotel offers pool and spa much more better , its private clean and comfortable.

Stayed in August 2022

Well ,a lot of things can be better ,but final feeling is amazing ,ones again big thank you to all of you ,let say -if you want more go in the hotels which are in the centre of Sapareva Bania ......price start from 150-200 Euro ,then you can have everything ,that is very thrue .

Well ,I think can be much better ,for example breakfast was joke ,quite noisy in the hotel base on that ,what visitors were in ,very small street ,is difficult to found parking ,but if you ignore the small problems ,I think is nice place to start with . Stuff was polite and quite positive ,the most important thing were the people in Sapareva Bania ,Mountain people ,very positive smiling and very good looking .......I,m so proud of that we have this kine of real Bulgarian people ,now I believe having all this nice moment in Sapareva Bania that we will survive like a nation Thank you to all stuff and the owner of hotel for the very pleasant 4/7 days in Koko hills Dr L.Dyakonov

Stayed in June 2022

The coffee was baaad. The restaurant didn't offer almost anything from the menu - my kid couldn't grab a hot soup for 4 days! Only salads and deeply fried stuff. The waitresses - very neglecting and not polite. The "fitness" - this is not a fitness! The indoor jacuzzi - not working. The outside stairs - dangerously sleeperу. The bedroom sheets - with stains! The bathroom - not clean.

I was staying there with my little daughter and honestly, the only thing that we liked was the swimming pool, which was not good & that the room itself was cozy and hot.

Stayed in January 2024

There was a limited variety of food. In the rooms, there were some broken parts , as well as in the bathrooms. No bedsheets for the duvet .

The swimming pool

Stayed in June 2023

breakfast was ample and ok room reminded me a bit of grandma's apartment. Indoor pool was ok.

Stayed in April 2023

They wanted to charge us 10 Lev for something we did not consume. Check the wine bottles in the fridge because they are filled with water and may want to charge you. Sauna does not work. In 1h should be repaired but after 2 days it is not functional. Jacuzzi is dirty and the salt room does not work. Hair drier does not work too. Room is a little bit old fashioned and the bed not so comfortable. Reception doesn't have staff, you have to call a person in order to get the keys. English spoken by just one person.

Thermal pool.

Stayed in June 2023

Management in general.no receptionist.restaurant not working.no dine availible.location far from restaurants in town.

Facilities are ok

Stayed in February 2023

The beds weren't comfy at all and were terribly squeaky, so we didn't get normal sleep. The food was kind of okay, but I would suggest going to the other restaurants in the area.

Friendly and helpful staff! Good pool.

Stayed in October 2022

The apartment aren’t heated well during the winter season. All of the door are squeaky when you open it. The food wasn’t fresh

Nice, clean and hot swimming pool with mineral water. Quiet location

Stayed in December 2022

Poor breakfast. We came at the end of breakfast, there was no hot breakfast. Cold buns, one sort of cheese( syrene / brynsa). One sort of juice which ran out. Tea and coffee is not available at your choice as a woman pours it, so you can’t pour it yourself( In the bathroom there is mold on the walls. I would recommend to clean the mold.

Not far from Rila Lakes. Tea, cups, glasses in the room. Swimming pool with hot water is cool. Nice beds.

Stayed in October 2022

It seems that when it is not in the high season ( because in the winter, most people come to the location for skiing and snowboarding) , the staff were hard to be found when you need something.

The mineral water pool was great, because it was an inside pool which we used when it was raining. The rooms were clean and the location is not too far from the center.

Stayed in September 2022

No clima and very tick blankets make extremely hot in summertime. Not good pillows.

Good brekfast. Hotel is a bit far from center, but at high positin with wonderful view.

Stayed in June 2022

The first thing you notice that is wrong on arrival is the lack of the parking place that was mentioned in the description. The only place to park is on the curb of the really steep street. The whole street is full of houses so you cannot easily find a place and even if you do it's a nightmare to park in a low car. We were given the key to our apartment which was right above the restaurant. The whole time of our stay the rooms smelled like fried food and the noise and vibrations from the hall below could be heard even from the second floor. The noise and music continued well over 10 p.m. The waitress at the restaurant was really rude and acted like we owe her something. The shower was broken and leaking. There are no eating utensils or bows/plates in the apartments. The rooms are tiny with barely any space between the bed and the wall/wardrobe. The breakfast was lacking any diversity and was made using the cheapest materials they could find.

The mineral water pool and the spa were really good. The man at the reception was nice and polite. The beds are good sized and the whole apartment was clean overall. This is pretty much all that was good about this hotel tho.

Stayed in October 2021

No privet parking but we could stop our car not that fare from the hotel for free

The room was very clean, the staff is really friendly and communicative, the water of the swimming pool where mineral and hot, vey pleasant and quite place. The food in the restaurant was amazing and the breakfast very generous

Stayed in October 2021

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Stayed in August 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in February 2024

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Stayed in January 2024