15 Hristo Botev Str, 5000 Veliko Tŭrnovo, Bulgaria
#24 of 40 hotels in Veliko Tŭrnovo
Guests' ChoiceBased on 202 hotel reviews
8.5Cleanliness
8.9
Comfort
8.6
Location
9.4
Facilities
8.3
Staff
9.0
Value for money
8.7
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 June 2024
Mark
United Kingdomnothing
great location
Stayed in June 2024
Reviewed: 6 May 2024
Maria
ItalyThe drain in the bathroom was in the middle of the floor so if you have the shower running for a longer time, it makes the whole bathroom floor wet and a bit slippery. But it dries out fast enough, so no big issue! No wardrobe in the room, but for a short stay that's not a necessity.
Very cosy and clean room with nice view of the hills of the city. Comfortable beds and convenient location! Excellent value for money! Helpful staff.
Stayed in May 2024
Reviewed: 18 April 2024
Stefan
RomaniaPrice, location and quality of service really good.
Stayed in March 2024
Reviewed: 9 April 2024
Sandra
United KingdomLots of noise at night kids driving cars honking car horns & not having a Wii fi code
It was so near to the bus station
Stayed in April 2024
Reviewed: 2 April 2024
Georgi
BulgariaIt was really noisy in the night. 24*7 shops and fast food restaurants around the property were attracting youngsters yelling out all the night.
Nice location, good room size, well equipped. The stuff is really friendly and helpful.
Stayed in April 2024
Reviewed: 3 March 2024
Mihto
RomaniaIt was clean and the bed was comfortable. Very popular street, lots of shops, restaurants and coffee shops.
Stayed in March 2024
Reviewed: 8 January 2024
L
SpainThere was no separate shower cabin, so when you shower, everything in the bathroom gets wet (toilet seat, floor...).
Walking distance to the old town, good value for money. The room was very clean.
Stayed in December 2023
Reviewed: 14 December 2023
Kevin
United Kingdomeverything was very good
very good all round
Stayed in November 2023
Reviewed: 30 November 2023
George
United KingdomNo free 🍻.l wish.
All good 😊
Stayed in November 2023
Reviewed: 7 November 2023
Sarah
United KingdomGreat location and helpful staff
Stayed in October 2023
Reviewed: 1 November 2023
Vasso
GreeceThe bathrooms need to be renovated as there is no separate shower cabin. You shower and everything gets wet around. Staff does not speak English so this might be an issue. The lady that worked in the morning was very kind though.
The hotel is quite 'old' but rooms were ok, clean and nice mattress with a beautiful view in the old town of Veliko. If your purpose is just to sleep it is a good choice. The location of the hotel is ok, quite close to the centre of Veliko. Approximately 15' walking distance. The entrance of the hotel it is just next to a bar restaurant and the reception is on a floor. There is no private parking. You can park on the street in the particular signed spots that are free between 17:00 and 09:00. Otherwise, you have to pay about 0.50€ per hour in some machines that they accept only cash in local currency.
Stayed in October 2023
Reviewed: 13 October 2023
Mark
United Kingdomthe room we had - had 12 !!! pictures of the kremlin on the walls! i suggest they remove this as not appropriate since russian thug govt invaded ukraine to steal and murder anyone who does not want thieving russian rule - ukraine kiev was a major town when moscow was still a village - they do not need thieves and rapists to take over their civilised lives
very good location reception always friendly
Stayed in October 2023
Reviewed: 22 September 2023
Filip
BulgariaA great place for the price - Loved the stay. Friendly staff. Great restaurant/pub downstairs serving delicious breakfast, great lunch/dinner options, great beer and drinks. Loved Veliko Turnovo mostly because of the very pleasant hotel. Highly recommend! ❤️🏍️🍻
Stayed in July 2023
Reviewed: 14 September 2023
Miler
RomaniaThe receptionist on night shift does not speak english but there was someone staying at the hotel that translated for us. There was a bug in the bathroom otherwise it was ok.
The reception was open 24h.
Stayed in September 2023
Reviewed: 14 September 2023
蓉蓉
TaiwanThe air conditioner didn’t work in the original assigned room. So we got upgraded to a bigger room with good air conditioner. The location is convenient. There is a restaurant City Pub in the first floor which has very delicious food.
Stayed in September 2023
Reviewed: 28 August 2023
Егор
MoldovaThe man at the reception wasn't helpful at all. Tired after a long road, we wanted to confirm whether we are right in understanding that parking is free today, but he didn't even try to understand what we were asking, just insisting that "no parking free" several times. This was very confusing, so we had to seek for passers-by to clarify that. Well, for those reading this - the parking in front of the building is free during weekends and outside working hours. During weekdays 8-17, it is 1€/h
Good location, clean, relatively new, comfortable mattress, quiet conditioner. It does have a private bathroom (don't know why it is not mentioned in booking) Quite a nice pub on the first floor of the building
Stayed in August 2023
Reviewed: 18 August 2023
Nikolov
Italynot very quiet at night because of the location. no free parking during working days.
good location, pretty close to the center and the old town. nice room. good value for the money. good wifi. the pub which is under the hotel is very good for eating. across the street great places for breakfast or street food.
Stayed in August 2023
Reviewed: 15 August 2023
Iva
BulgariaIt was great!
Perfect location, unique decoration of the rooms.
Stayed in August 2023
Reviewed: 14 August 2023
Inna
BulgariaJust one thing: smell from tubes in bathroom was nasty and strong at night. Easily delt with it by closing door. However didn`t use bathroom much to avoid this experience.
Super friendly woman at reception. She was sweet and caring. Also helped us before check in when we had mess with reservation on booking.com. Hotel is super clean. Very well thought through: enough space to walk, to keep your stuff. Very good a/c (this summer savier!). Good bads and linen. Quiet and accessible 24/7. Location is just amazing! Totally recommend to stay there!
Stayed in July 2023
Reviewed: 14 August 2023
Gulie
RomaniaThe pillows are too big.
Very nice pub at the entrance and also it is very good located.
Stayed in August 2023
Reviewed: 8 August 2023
Andrei
RomaniaThe only problem were the cleaning staff who started talking loudly and slaming doors from 8:30 and woke up all of us.
Everything else was nice.
Stayed in August 2023
Reviewed: 19 July 2023
Andreea
RomaniaWe weren't crazy about the shower ( wet room rather than separate shower), but out of 5 places we stayed in during our Bulgarian trip, 4 had this sort of arrangement.
The hotel is well located. There is also a pub with good food and beer attached to it, where guests get a discount. The room was small but clean, and had AC and an electric kettle.
Stayed in July 2023
Reviewed: 16 July 2023
Krasimir
BulgariaBest location. Nice view.
Stayed in June 2023
Reviewed: 19 June 2023
Rebecca
RomaniaThat we could only stay for 1 night. We will definitely be returning and for longer.
From checking in, to checking out it was a delightful and easy experience. The room was perfect for four of us and the location is great with a fabulous view. All in all a great time..
Stayed in June 2023
Ao Nang Beach, Thailand
Conca dei Marini, Italy
Salerno, Italy
Melaka, Malaysia
Castellana Grotte, Italy
Toronto, Canada
Erm, Netherlands
Inverinate, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content