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Reviews of Hotel Bansko SPA & Holidays - Free Parking 4 stars

29 Yavor Str., 2770 Bansko, Bulgaria

#71 of 83 hotels in Bansko

Guests' Choice

Review score

Based on 880 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    7.8

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 28 September 2024

    7.0
    Autumn stay in sky resort
    • Business trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 3 nights

    Bathroom was very warn out and badly needs refurbishing but functional , bedroom door old fashioned and needed to be locked from the inside to keep the room safe when leaving the room

    Hotel in general very dated but clean, staff very friendly and helpful

    Stayed in September 2024

  • Reviewed: 25 September 2024

    7.0
    Good place for stay, nothing special to expect
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Bad smell at one of saunas was irritating. Own slippers would better that those provided

    Free parking is on front of the hotel. stuff was pleasant, talked English at reception. Room was pretty good although renovation would be needed. Bed was comfortable.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    staff lacked knowledge regarding info about surroundings

    the facility amd the prices

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Great food
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The receptionist upon arrival did not speak English and the spa needed some attention for renovation. There was no safe for valuables in the room as listed and the robes and slippers was of lowes quality and 1 robe was missing so we had to ask for one more.

    The breakfast and dinner was amazing. The views from the balcony and the room was good.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Old room, old hotel, need a bit of renovation.. Good location, breakfast is nice

    Stayed in June 2024

  • Reviewed: 11 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 adults + 1 child)
    • Stayed 2 nights
    • Submitted via mobile

    The pool and jaccuzi were not clean

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The hot tub was out of order. Overall, the room facilities were dated. The spa facilities were basic and dated. The hotel was some distance away from the town centre.

    Excellent staff, very friendly and helpful. Excellent breakfast.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit dirty. The bed board was extremely dusty. There was a bathub in the bathroom, but the plug was missing, so we couldn't use it. The jacuzzi water looked dirty as well. The pool area was messy and unkept. The sauna was good.

    They allow pets.

    Stayed in August 2024

  • Reviewed: 2 September 2024

    9.0
    Nice place, I recommend it.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night

    There is only one....the spa zone and swimming pool are too small for the capacity of this hotel.

    Very good hotel, and the staff was very politely.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 adults + 1 child)
    • Stayed 1 night

    The mini bar was empty. The curtain in the bathroom was with growing mold. The bathrobe was tattered. In the pool area on the ceiling there were traces from flooding or simply the ceiling was peeling, not sure which one. The pool floor was missing tiles. The nozzles of the jacuzzi were half working and the water was dirty. For 4* hotel it's unacceptable!

    The breakfast and dinner were plenty. They accept dogs for a small additional tax ~5 eur.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night

    breakfast was generally ok, but there was very poor selection of bread (just common, white bread) the locks in the room were damaged, they did not work properly hotel location is a bit far away from the centre of the town there was only one lift in the hotel and it was occupied all the time or we had to wait for it long enough to choose the staircase instead

    breakfast was OK (good drinks, some selection of cheese, eggs, some veggies, many carbohydrate options) nice, basic SPA for the guests nice staff at the reception <3 big and comfortable bed, clean room (everything was clean actually), lovely natural soap in the bathroom

    Stayed in August 2024

  • Reviewed: 27 August 2024

    9.0
    A great stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night

    Would have appreciated a power point beside the bed but we managed.

    The hotel was in a good location within walking distance of the old centre. We enjoyed using the spa and pool facilities and the buffet breakfast and dinner provided an excellent range of good food.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool was too much small.

    Food was excellent.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    7.0
    Good for the money off season.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was not so good, the pool was small, the garden with the sun lounger was too small to be honest for the hotel.

    Overall good food during breakfast, the rooms were big, the spa section (except the pool and the area for catching the sun) were perfect, big saunas and steam bath.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The place need a renovation.

    The location was very beautiful.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 3 nights

    Matrasses. Breakfast. No drinks at dinner

    Sauna. Absence of noise. Price-quality ratio

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 adults + 1 child)
    • Stayed 3 nights
    • Submitted via mobile

    The bed, the room had mold, there was water on the bathroom floor, the knob was broken and we cut ourselves. In the first room that we stayed there was a problem with the key card and the electricity went off, after a few calls they gave us a different room (without a fridge)

    Breakfast, spa

    Stayed in August 2024

  • Reviewed: 18 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The jacuzzi was stinky, the yard is not maintained as it was shown on the pictures.

    The sauna was okay, the stuff was very friendly and helpful

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Nice place to stay (probably even better during winter)
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room (2 adults + 1 child)
    • Stayed 1 night
    • Submitted via mobile

    The rooms we booked have been on different floors, one with a great view of the mountains, the other one to the opposite side. There are only a few bedsuns and we could not find where to sit at the pool.

    The fact that there is a spa (swimming pool, steam bath, sauna) The breakfast was good with a variety of food The view from one of the rooms we've booked was great The rooms spacious The possibility to take dinner (either Swedish buffet or a la carte) The staff nice

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 7 nights

    The cleaning and the bathroom

    Breakfast, parking

    Stayed in August 2024

  • Reviewed: 12 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night

    The room has not been cleaned good enough, so they moved us to another room where the situation was the same. The furniture is outdated and the pool could be better maintained.

    The breakfast was good and the bed was comfortable.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Smell like someone was smoking just before I did enter the room The shower curtain in the bathroom was old , to be polite.

    The location , the breakfast.

    Stayed in July 2024

  • Reviewed: 4 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Water was dripping from the ceiling in the fitness- staff knew about it, but fitness was opened, no note No mosquito nets (yet we had no mosquitos on the last floor) No shower curtain in bathroom

    Food was great in both taste and variety - breakfast and dinner; Helpful and smiling staff Inner yard by the pool Sauna and jacuzzi

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Extra Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Spa center.

    Good value for money and friendly staff

    Stayed in July 2024

Showing 1 – 25

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