29 Yavor Str., 2770 Bansko, Bulgaria
#71 of 83 hotels in Bansko
Guests' ChoiceBased on 880 hotel reviews
7.5Cleanliness
7.6
Comfort
7.7
Location
7.8
Facilities
7.5
Staff
8.1
Value for money
7.9
Free WiFi
7.0
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End of dialog contentReviewed: 28 September 2024
Brit-ital
United KingdomBathroom was very warn out and badly needs refurbishing but functional , bedroom door old fashioned and needed to be locked from the inside to keep the room safe when leaving the room
Hotel in general very dated but clean, staff very friendly and helpful
Stayed in September 2024
Reviewed: 25 September 2024
Daiva
LithuaniaBad smell at one of saunas was irritating. Own slippers would better that those provided
Free parking is on front of the hotel. stuff was pleasant, talked English at reception. Room was pretty good although renovation would be needed. Bed was comfortable.
Stayed in September 2024
Reviewed: 20 September 2024
Adrian
Romaniastaff lacked knowledge regarding info about surroundings
the facility amd the prices
Stayed in September 2024
Reviewed: 16 September 2024
Tobias
SwedenThe receptionist upon arrival did not speak English and the spa needed some attention for renovation. There was no safe for valuables in the room as listed and the robes and slippers was of lowes quality and 1 robe was missing so we had to ask for one more.
The breakfast and dinner was amazing. The views from the balcony and the room was good.
Stayed in September 2024
Reviewed: 12 September 2024
Danijela
SerbiaOld room, old hotel, need a bit of renovation.. Good location, breakfast is nice
Stayed in June 2024
Reviewed: 11 September 2024
Biljana
North MacedoniaThe pool and jaccuzi were not clean
Stayed in September 2024
Reviewed: 10 September 2024
Nikola
United KingdomThe hot tub was out of order. Overall, the room facilities were dated. The spa facilities were basic and dated. The hotel was some distance away from the town centre.
Excellent staff, very friendly and helpful. Excellent breakfast.
Stayed in September 2024
Reviewed: 8 September 2024
Violin
BulgariaThe room was a bit dirty. The bed board was extremely dusty. There was a bathub in the bathroom, but the plug was missing, so we couldn't use it. The jacuzzi water looked dirty as well. The pool area was messy and unkept. The sauna was good.
They allow pets.
Stayed in August 2024
Reviewed: 2 September 2024
Vladislav
BulgariaThere is only one....the spa zone and swimming pool are too small for the capacity of this hotel.
Very good hotel, and the staff was very politely.
Stayed in September 2024
Reviewed: 28 August 2024
Mar4eto_mih
RomaniaThe mini bar was empty. The curtain in the bathroom was with growing mold. The bathrobe was tattered. In the pool area on the ceiling there were traces from flooding or simply the ceiling was peeling, not sure which one. The pool floor was missing tiles. The nozzles of the jacuzzi were half working and the water was dirty. For 4* hotel it's unacceptable!
The breakfast and dinner were plenty. They accept dogs for a small additional tax ~5 eur.
Stayed in August 2024
Reviewed: 27 August 2024
Martenica
Polandbreakfast was generally ok, but there was very poor selection of bread (just common, white bread) the locks in the room were damaged, they did not work properly hotel location is a bit far away from the centre of the town there was only one lift in the hotel and it was occupied all the time or we had to wait for it long enough to choose the staircase instead
breakfast was OK (good drinks, some selection of cheese, eggs, some veggies, many carbohydrate options) nice, basic SPA for the guests nice staff at the reception <3 big and comfortable bed, clean room (everything was clean actually), lovely natural soap in the bathroom
Stayed in August 2024
Reviewed: 27 August 2024
Jennifer
AustraliaWould have appreciated a power point beside the bed but we managed.
The hotel was in a good location within walking distance of the old centre. We enjoyed using the spa and pool facilities and the buffet breakfast and dinner provided an excellent range of good food.
Stayed in August 2024
Reviewed: 25 August 2024
Kole
North MacedoniaSwimming pool was too much small.
Food was excellent.
Stayed in August 2024
Reviewed: 25 August 2024
Bobi
BulgariaThe bathroom was not so good, the pool was small, the garden with the sun lounger was too small to be honest for the hotel.
Overall good food during breakfast, the rooms were big, the spa section (except the pool and the area for catching the sun) were perfect, big saunas and steam bath.
Stayed in August 2024
Reviewed: 25 August 2024
Jennifer
MaltaThe place need a renovation.
The location was very beautiful.
Stayed in August 2024
Reviewed: 18 August 2024
Maksim
GreeceMatrasses. Breakfast. No drinks at dinner
Sauna. Absence of noise. Price-quality ratio
Stayed in August 2024
Reviewed: 18 August 2024
Lina
GreeceThe bed, the room had mold, there was water on the bathroom floor, the knob was broken and we cut ourselves. In the first room that we stayed there was a problem with the key card and the electricity went off, after a few calls they gave us a different room (without a fridge)
Breakfast, spa
Stayed in August 2024
Reviewed: 18 August 2024
Leonid
North MacedoniaThe jacuzzi was stinky, the yard is not maintained as it was shown on the pictures.
The sauna was okay, the stuff was very friendly and helpful
Stayed in August 2024
Reviewed: 17 August 2024
Roxana
RomaniaThe rooms we booked have been on different floors, one with a great view of the mountains, the other one to the opposite side. There are only a few bedsuns and we could not find where to sit at the pool.
The fact that there is a spa (swimming pool, steam bath, sauna) The breakfast was good with a variety of food The view from one of the rooms we've booked was great The rooms spacious The possibility to take dinner (either Swedish buffet or a la carte) The staff nice
Stayed in August 2024
Reviewed: 14 August 2024
Andrey
BulgariaThe cleaning and the bathroom
Breakfast, parking
Stayed in August 2024
Reviewed: 12 August 2024
Tsvetan
BulgariaThe room has not been cleaned good enough, so they moved us to another room where the situation was the same. The furniture is outdated and the pool could be better maintained.
The breakfast was good and the bed was comfortable.
Stayed in August 2024
Reviewed: 4 August 2024
Adriane85
RomaniaSmell like someone was smoking just before I did enter the room The shower curtain in the bathroom was old , to be polite.
The location , the breakfast.
Stayed in July 2024
Reviewed: 4 August 2024
Victor
BulgariaWater was dripping from the ceiling in the fitness- staff knew about it, but fitness was opened, no note No mosquito nets (yet we had no mosquitos on the last floor) No shower curtain in bathroom
Food was great in both taste and variety - breakfast and dinner; Helpful and smiling staff Inner yard by the pool Sauna and jacuzzi
Stayed in August 2024
Reviewed: 4 August 2024
Jana
GermanySpa center.
Good value for money and friendly staff
Stayed in July 2024
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